Bed and Breakfast in Hook

"Great hotel ideal for short stays in the Heathrow area "

"Breakfast was ok, could be more choices... great hotel and comfy beds."

"Lovely venue, great grounds. Spa staff in particular are a great asset an deliver a superior service. Hotel is very comfortable but it is pricey. For instance a pint of Diet Coke was over £11. "

"Staff friendly and nice at check in, though room not cleaned properly, seems previous occupants liked to empty their milk and sugar on to the chair pulled up to the desk! Housekeeping failed to miss this when cleaning the room. Stayed in a cosy double which had a full length mirror, I’ve stayed in many of the rooms at Oatlands and even some of the more expensive rooms don’t have full length mirrors which I find odd. Curtains hanging off the rail - this is so easy to sort I fail to see why these things aren’t sorted promptly and plug in the bathroom sink was broken. I stay for the convenience for work and most of the time it just hits the mark - this time was just a below standard really. "

"Fantastic check in staff, as was gold got a room upgrade to suite with free mini bar! "

"Hotel was great option for travelling on from Heathrow. It was clean and the staff were all lovely. The room was a good size. Couldn’t give it 5/5 as the sofa bed for our daughter was so uncomfortable. That is only complaint. "

"A disappointment in the quality of the hotel, its condition, and its services. The room was so cold when I arrived I thought I was outside, and needed to use a difficult-to-regulate space heater. There was "no cook tonight", so the restaurant was closed. "

"The room was meticulously clean and the bed was very comfortable. I recommend this hotel for anyone having a layover at Heathrow Terminal 5. A very convenient place to commute to - either a H5H shuttle bus or one of the local busses (706 or 709… I don’t remember exactly) will take you from the terminal to the airport in less than 10 mins. "

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