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Reviews of Waikiki Marina Resort at the Ilikai

3.5 out of 5
Waikiki Marina Resort at the Ilikai
1777 Ala Moana Blvd., Suite 135, Honolulu, HI

Reviews

8.8

Excellent

Rating 10 - Excellent. 564 out of 1011 reviews" "
Rating 8 - Good. 318 out of 1011 reviews" "
Rating 6 - Okay. 85 out of 1011 reviews" "
Rating 4 - Poor. 31 out of 1011 reviews" "
Rating 2 - Terrible. 13 out of 1011 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Osvaldo, Orosi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay in
Stayed 7 nights in Mar 2024

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 5 nights in Mar 2024

10/10 Excellent

Jewel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Waikiki Marina at Ilikai is decently priced. It does not have room service, which for us, is not a big deal.The resort is so close to the beach, Ala Moana mall, downtown and bus /trolley pick up points. It's location is very convenient and accesible . I Iike the programs in some nights and watching the sunset overlooking the marina , at the hotel 's courtyard ( which has comfortable outdoor furnitures). We have a balcony as well, and I love having coffee there in the morning, looking at the skies and the ocean.I also like that beach towels are provided .Our room was clean, and have utensils etc. Including dish rack and dish detergent/sponge.Cooking could be an option. A fridge, microwave and coffee maker is available. It has everything we needed for a lower price than the fancier hotels around it. I felt safe in and around the resort.The receptionists are very friendly and accomodating. If you are looking for a decent room to stay, and if you don't mind that the rooms are a bit dated, I would reccomend the Waikiki Marina Ilikai resort. The restaurant Pesca, above it, has the best tasting seafood, but make sure you make reservations.
Stayed 7 nights in Mar 2024

10/10 Excellent

Leon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value!! No complaints, super friendly staff
Stayed 4 nights in Mar 2024

10/10 Excellent

benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay definitely coming back here again.
Stayed 5 nights in Mar 2024

8/10 Good

Nadine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great!
Stayed 5 nights in Mar 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 5 nights in Mar 2024

8/10 Good

Janel Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

10/10 Excellent

Kobi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, easy to get around. Would definitely stay here again
Stayed 8 nights in Mar 2024

8/10 Good

Joan

Stayed 10 nights in Mar 2024

10/10 Excellent

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. We booked this with flights via Expedia. We stayed for 6 nights. The place was super clean when arrived. We love our stay. Room is huge . I treat this as my own apartment. The place is equipped with coffee machine, kitchen , fridge, pots, utensils that you can cook simple meals. You can walk to the beach in 5min. The hotel provides beach towels, that is awesome. Keep in mind that you save big bucks by not having cleaners to clean your place or change your towels daily . We would definitely stay here again!
Stayed 6 nights in Mar 2024

6/10 Okay

Valentin Mercado

Liked: Staff & service, property conditions & facilities
Stayed 8 nights in Mar 2024

10/10 Excellent

Cynthia, Silver Spring

Travelled with family and small children
Good location to the beach, parking garage and restaurants.
Stayed 6 nights in Feb 2024

10/10 Excellent

Jian, Marlboro

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a beautiful place and surrounded by a garden and waterfront.
Stayed 5 nights in Mar 2024

10/10 Excellent

Brianna Trujillo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and walking distance to the beach!
Stayed 6 nights in Feb 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not first and not lest time we staining in this property
Stayed 3 nights in Mar 2024

10/10 Excellent

Mandi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay. The staff were friendly and it was quiet and at the beach. Loved it
Stayed 6 nights in Feb 2024

10/10 Excellent

Carolee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great holiday. The hotel was clean and in a great location. The staff were amazing! The only issue was the elevators for most of our stay. They did get them up and running before we left and we were on the 4th floor so definitely walked the stairs lots. We did feel sorry for the people on the higher floors! All in all I would highly recommend this hotel!
Stayed 14 nights in Feb 2024

8/10 Good

carolina

Stayed 2 nights in Jan 2024

8/10 Good

Olena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Feb 2024

4/10 Poor

janak

Disliked: Property conditions & facilities
Elevator was very slow and waiting line was 20 minutes. Some of the elevators were not working.
Stayed 6 nights in Feb 2024

8/10 Good

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was excellent. Had everything we needed. Close to shopping, beach, restaurants. Parking close by at marina (Red Lobster side) 28$ per night.
Stayed 8 nights in Feb 2024

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, amenities
Lifts weren’t going properly and had to wait up to 20 mins or use the fire stairs
Stayed 7 nights in Feb 2024

10/10 Excellent

Henry, Azusa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and helpful . We had a great time staying there. Beach towels are provided upon request. Ala Moana beach is close by and it is beautiful. Hotel parking is valet only. I am not used to valet parking so we parked at the overnight parking structure at the corner right next to Red Lobster. The studio unit is spacious for our family of 3. Laundry room on our floor is open 24 hours. The only bad thing there is the elevators - they tend to break down one by one. Prepare to use the stairs if you are going down without luggages and you don't want to wait. I still rate this property very high and I would recommend it.
Stayed 6 nights in Feb 2024

10/10 Excellent

Julie

Stayed 8 nights in Feb 2024

2/10 Terrible

Mauricio

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a 70s building, this room was lime an airbnb, no one clean the room, the building had a generator outside make noise all day and night we couldn’t sleep, when I asked for a room change they said they were sold out and couldn’t do anything; no one helped I felt I was ripped off I paid full price for a very very bad noisy room

10/10 Excellent

Russ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location and the amenities it provided. Pool was small but we never used it anyway. Great for young families. So close to the lagoon and beach. Very nice for the price.
Stayed 2 nights in Feb 2024

2/10 Terrible

Anastasia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property is old and the rooms are old. There was issues with their lifts on a daily basis. There is no housekeeping you have to wash your own towels and sheets or wait 4 days to get new ones. We won’t be going back.
Stayed 6 nights in Feb 2024

8/10 Good

Benjamin

Problems with the elevators
Stayed 7 nights in Feb 2024

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

4/10 Poor

Rod

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
2 week stay. First thing - room was nice. Spacious, view of city, would stay in this room again. Problems: (1) I believe we were the only visitors in our wing. 3 or more units were being renovated. Every day - construction sounds, banging, demolition. 24 hours a day - very large blowers in the hallway that you could hear in the unit. A/C turned off in the hallway which is why the blowers. Waikiki Marina Resort at the Ilikai is a property management company only. Staff was very courteous but said they don't own the building and they have no way of addressing, or knowing about, the construction issues. So guess it was just our bad luck to get the room we had. We tried to change rooms but limited options to do so. (2) The elevators went out of service on day 3. Had to walk down 21 floors on Tuesday and then ride the elevator to restaurant on 30th floor and then walk back down to 21st floor coming back. Due to maintenance issues we had limited elevator access for the entire stay. Management did have an external generator installed to restore limited elevator service (max 7 people at a time) (3) We ate breakfast at Pesca restaurant on property. 30th floor views spectacular. Food and service, not so good. For the price, could probably enjoy meal at iHop across the street for better experience. The restaurant on the main floor of Ilikai called 'Cinnamon's' had a fire and was closed indefinitely.
Stayed 13 nights in Feb 2024

10/10 Excellent

Yoshie

Travelled with family
Liked: Cleanliness, staff & service, amenities
We always pick this hotel last 20 years. They dont have any bar or restaurants in this facility. Other than that, we love this hotel.
Stayed 5 nights in Feb 2024

2/10 Terrible

Lyndz Marie

Disliked: Staff & service, property conditions & facilities
The elevators did not work most of the time we were there, and we even got stuck in them once! The restaurant at the top called Pesca was absolutely the worst, the meals were incredibly overpriced, however our Server Ben was awesome!
Stayed 8 nights in Feb 2024

2/10 Terrible

Guillermo Jr. Barbarona

Travelled with family, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Elevator is not working for 5 hours and the Japanese guest said to me that somebody was trapped inside. So sad. My wife was very scared about the situation so we always used the stairs. Room 317 has lots of cockroach during night. We’re cooking steaks and lobsters but sad to say there is no exhaust fan. They said that it’s not a condo. We will never coming back and cannot recommend this hotel to our family and friends.
Stayed 3 nights in Feb 2024

10/10 Excellent

XXX

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

keona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect! We had the best time! Elevators were unfortunately down for a bit. Luckily we were on the 3rd floor!
Stayed 6 nights in Feb 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ilikai was a great experience. The staff was very accommodating and courteous. I highly recommend your stay in Hawaii is at the Waikiki Ilikai Resort.
Stayed 7 nights in Jan 2024

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I had my truck broken into In The garage. All my clothes were stolen. Also restaurant was never opened the couple days I was there. I’ve been here before a couple times and always had a great experience but this time not so much.
Stayed 2 nights in Feb 2024

10/10 Excellent

Wendy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great entertainment and clean facilities.
Stayed 8 nights in Jan 2024

10/10 Excellent

Debra Lynn, Pierre

Travelled with partner
Liked: Amenities
Love this hotel and location!
Stayed 7 nights in Jan 2024

8/10 Good

Ki

Liked: Cleanliness, staff & service
Easy in and out
Stayed 7 nights in Jan 2024

10/10 Excellent

Jaime

Stayed 7 nights in Jan 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

6/10 Okay

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service
Was nice, however did wish rhey did offer more seevices. Other rhen that it was great!
Stayed 8 nights in Jan 2024

10/10 Excellent

Kristin Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are great! Enjoyed our stay and our room!
Stayed 7 nights in Jan 2024

8/10 Good

Tak Yun Jeffry

Business traveller
Liked: Cleanliness, staff & service
The location is perfect for shoppers as well as family members
Stayed 5 nights in Jan 2024

4/10 Poor

Robert

Travelled with family
Liked: Staff & service
Subject: Feedback on Stay at Waikiki Marina Resort at During our stay from January 10th to 17th, we experienced a power outage on January 12th, coinciding with my grandmother's 91st birthday celebration. She is wheelchair-bound, and the outage disrupted our plans and safety measures. Additionally, the loud alarm near her room forced us to relocate her, compounded by the non-operational lobby elevator, which posed challenges in navigating alternative routes. With 16 family members across five rooms, the outage disrupted our ability to spend quality time together, especially during significant events like scattering our father's ashes and celebrating our uncle's 70th birthday. The outage also caused practical inconveniences, such as dead or low phone batteries, prompting us to purchase power packs for our devices.

8/10 Good

Hetty

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2024

4/10 Poor

Larry

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
3 out of the 6 days we were there there were power outages on the property and in our unit. Which left us without air conditioning during the day, no pleasant when it so hot out. Also were unable to make lunches which we had gone to the grocery store to buy food for and had to spend extra money going out to eat.
Stayed 7 nights in Jan 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort! Excellent balcony view. Full kitchen was great. Would book again!
Stayed 8 nights in Jan 2024