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Reviews of Embassy Suites by Hilton Waikiki Beach Walk

4 out of 5
Embassy Suites by Hilton Waikiki Beach Walk
201 Beachwalk Street, Honolulu, HI

Reviews

9.2

Wonderful

Rating 10 - Excellent. 950 out of 1468 reviews" "
Rating 8 - Good. 368 out of 1468 reviews" "
Rating 6 - Okay. 101 out of 1468 reviews" "
Rating 4 - Poor. 33 out of 1468 reviews" "
Rating 2 - Terrible. 16 out of 1468 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ashod

Travelled with family
Liked: Cleanliness, staff & service
Liked the location of hotel. Being around shops , restaurants and convenience stores. Didn’t care for the colors on walls in kitchen area or entry way, needs to be more modern. Would be nice to be offered bottled water for time of stay or fruit basket .
Stayed 7 nights in Apr 2024
Response from Gianna G. on 25 Apr 2024
Aloha Ashod, mahalo for taking the time to leave us a review and for choosing to stay at Embassy Suites by Hilton Waikiki Beach Walk. We appreciate your feedback and are glad to hear that you had a memorable stay. It is great that you enjoyed the convenience of our central location to local shops and restaurants. We are sorry to hear you that the interior of our suites is not to your liking. We have a Hawaiian style design in the rooms; however, we will keep this in mind as we consider renovations. I do see that you are a Hilton Honors Silver member, and we do provide two-bottles of water upon check in per brand standard. I sincerely apologize if you did not receive them. Thank you again for this kind review, and we hope to welcome you back again soon! Aloha.

10/10 Excellent

Petro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

6/10 Okay

Yin

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024
Response from Gianna G. on 25 Apr 2024
Aloha Yin, mahalo for taking the time to leave us a review and for choosing to stay with us at Embassy Suites by Hilton Waikiki Beach Walk! We do apologize that your stay was not exceptional. If there are any more details that you would like to share with us, please do not reach out to our hotel directly. Mahalo!

6/10 Okay

Dillon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Was a good stay overall. Could not get a full hot shower once over the 5 day stay.
Stayed 4 nights in Apr 2024
Response from Gianna G. on 24 Apr 2024
Aloha Dillon, mahalo for taking the time to leave us a review of your stay at Embassy Suites by Hilton Waikiki Beach Walk. We are happy to hear you had an enjoyable stay. I sincerely apologize that you experienced issues with your hot water. We will be sure to look into this issue further to prevent it from occurring again. Thank you again for your honest feedback. This is truly valuable information that will help us improve our guest's experience. We hope we have the opportunity to host you again, mahalo.

2/10 Terrible

Dillon Tyler

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
We had scheduled to stay for about a week, halfway into our stay we had been resting in our room with our 4 kids and the fire alarm went off causing us to run down 12 flights of stairs without shoes to exit into the pouring rain while we waited to find out that a kid pulled the alarm and there was no emergency. The only way we found out was from another guest telling us after waiting in the rain with a group of guests for 15 minutes. Staff never once told everyone it was a false alarm or safe to go back in.
Stayed 7 nights in Apr 2024
Response from Gianna G. on 24 Apr 2024
Aloha Dillon Tyler, mahalo for choosing to stay with us at Embassy Suites by Hilton Waikiki Beach Walk. We sincerely apologize that the general alarm activation caused stress to you and your family during your stay. We understand that fire alarms can be a very frightening event and we try our best to make sure our guests have a clear understanding of what is happening. Our guest's safety is our number one priority, and we can never predict an emergency, which is why we have emergency procedures in place and have our guests evacuate to a safe location until we know it is all clear and safe. After we received notice that it is all clear, we did play an overhead message 3 times stating it is safe to return to the rooms. We also had staff informing guests to return to their rooms as well. We again apologize that this happened. We truly appreciate you taking the time to provide feedback for us, so that we are able to improve our operations moving forward. Please feel free to reach out to us, should you have any further questions or concerns. Mahalo nui loa.

10/10 Excellent

Pavel A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 8 nights in Apr 2024
Response from Kia on 23 Apr 2024
Aloha Pavel A, mahalo for taking the time out of your day to rate your recent stay at The Embassy Suites by Hilton Waikiki Beach Walk and for choosing us for your lodging accommodations. We are thrilled to receive your 5-star rating and do hope to service your stay once again in the near future for yet another enjoyable stay! Mahalo Nui Loa,

8/10 Good

Vinh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Kia on 23 Apr 2024
Aloha Vinh, mahalo for taking the time out of your day to rate your recent stay at The Embassy Suites by Hilton Waikiki Beach Walk and for choosing us for your lodging accommodations. We are thrilled to receive your rating and do hope to service your stay once again in the near future for yet another enjoyable stay! Mahalo Nui Loa,

8/10 Good

Enriczor

Travelled with family and small children
Liked: Cleanliness, staff & service
Convenient and walkable to shops and beach, what I didn’t like is I misplace my tote bag that they giveaway when you check in and I ask for another tote bag but they charge $30 for a missing tote bag and the hall carpet need a new one
Stayed 4 nights in Apr 2024
Response from Gianna G. on 20 Apr 2024
Aloha Enriczor, mahalo for choosing to stay with us at Embassy Suites by Hilton Waikiki Beach Walk and for taking the time to review your stay. It is great to hear that our location was convenient for you to access the shops and beautiful beaches of Waikiki. I do apologize that we did not provide a second tote bag after you misplaced yours. Our resort charge does include only one tote bag per reservation; however, I apologize we did not offer a complimentary replacement. Thank you again for your feedback! We hope to welcome you back again soon!

2/10 Terrible

Yanzenko Alonso

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathrooms in the rooms were filthy. The beds shook because the room was situated by the elevator and they charged us extra to move us to another room.
Stayed 4 nights in Apr 2024
Response from Gianna G. on 20 Apr 2024
Aloha Yanzenko Alonso, mahalo for choosing to stay with us at Embassy Suites by Hilton Waikiki Beach Walk and for taking the time to leave us valuable feedback. We are very sorry to hear that your stay was not as expected and apologize for the troubles you encountered while here. Cleanliness is a top priority that we take pride in at our hotel and the condition your suite was in is not acceptable. We are glad we were able to send our housekeeping to your suite to service your room properly and that we were able to remove your daily resort charge for the inconvenience. I do apologize that you had to move rooms because of the elevator noise. Unfortunately, majority of our king suites are located next to the elevator. I do see that you upgraded to our premium ocean view corner suite at a discounted rate. We hope this room was better for you. If there is anything else that you would like to share with us, please do not hesitate to reach out. Thank you again for choosing to stay with us and we hope we get the chance to give you a better experience sometime in the future!

10/10 Excellent

Allen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great for families! Great staff! Loved the location as it’s in the heart of everything and you can easily walk to everything around the area. Night life is poppin. Enjoyed the complimentary breakfast and happy hour drinks at hotel. Only complaint was the parking is valet only at $50 a night. Not many other options in Waikiki. Ala Wei Blvd has free parking but it’s a long walk away. You may find metered parking on some streets that are cheaper but again you have to walk to get it and it’s hit or miss.
Stayed 11 nights in Apr 2024
Response from Gianna G. on 20 Apr 2024
Aloha Allen, thank you for taking the time out of your day to rate your recent stay with us at Embassy Suites by Hilton Waikiki Beach. It is wonderful to hear you enjoyed our location, the complimentary breakfast, and our evening reception. We do apologize if the valet parking cost caused any inconvenience during your stay and appreciate your understanding. Thank you for your 5-star rating and we do hope to see you once again in the near future. Aloha.

10/10 Excellent

Kelani

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great for families! Enjoyed the breakfast and happy hour drinks that were complimentary. Also enjoyed the location it’s right in the heart of everything. Staff were great! Only complaint is parking is valet only at $50 a night. Not much better parking options in Waikiki area unless you are willing to walk a ways for metered parking. Some free parking on Ala Wei Blvd but it’s hit or miss and a long walk.
Stayed 7 nights in Apr 2024
Response from Gianna G. on 20 Apr 2024
Aloha Kelani, mahalo for choosing to stay with us at Embassy Suites by Hilton Waikiki Beach Walk and for taking the time to write such a kind review. It is amazing to hear our hotel and the amenities we offer were enjoyed by your family. We do understand the valet fee can be of an inconvenience and we do apologize. Thank you again for your valuable feedback and we hope to see you again soon! Mahalo nui.

10/10 Excellent

Andrea

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Kia on 23 Apr 2024
Aloha Andrea, mahalo for taking the time out of your day to rate your recent stay at The Embassy Suites by Hilton Waikiki Beach Walk and for choosing us for your lodging accommodations. We are thrilled to receive your 5-star rating and do hope to service your stay once again in the near future for yet another enjoyable stay! Mahalo Nui Loa,

8/10 Good

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, especially if you have children. Very family friendly. Very close to the beach (2 mins walk) and near all the local stores/shops. Also very close to the nearest highway (5-7 mins drive).
Stayed 6 nights in Apr 2024
Response from Gianna G. on 20 Apr 2024
Aloha Tiffany, thank you for taking the time to provide a wonderful review of your recent stay. We are thrilled to hear that your family enjoyed lodging at our property. It's great to know that our central location made it convenient to walk to the beach as well as the many shops in Waikiki. We hope we have the chance to welcome you back again soon! Mahalo.

6/10 Okay

Daquan

Liked: Staff & service
Stayed 7 nights in Apr 2024
Response from Gianna G. on 20 Apr 2024
Aloha Daquan, mahalo for taking the time to leave us a review of your recent stay at Embassy Suites by Hilton Waikiki Beach Walk. We truly appreciate your honesty as it helps us improve our operations. If you choose to stay with us again, please feel free to reach out to us so we can make your stay a 5/5!

2/10 Terrible

Patricia

Stayed 3 nights in Apr 2024
Response from Gianna G. on 21 Apr 2024
Aloha Patricia, mahalo for taking the time to leave us feedback and for choosing to stay with us at Embassy Suites by Hilton Waikiki Beach Walk. We truly value your honesty as this helps us improve our operations. I have taken a look at the notes on your reservation, and I sincerely apologize about the troubles you experienced with Hilton Grand Vacations. We have contacted their management and provided them with your contact information and the details on your experience. They should be contacting you soon. If you would like to follow up with us or if you have any questions or concerns, please do not hesitate to reach out to our hotel directly.

10/10 Excellent

Mario Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Gianna G. on 20 Apr 2024
Aloha Mario Raul! Mahalo for taking the time to review your stay at Embassy Suite by Hilton Waikiki Beach Walk. We truly appreciate your feedback! Mahalo nui.

10/10 Excellent

Kiranpreet

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location- awesome breakfast and evening drinks are a hit!
Stayed 7 nights in Apr 2024
Response from Gianna G. on 20 Apr 2024
Aloha Kiranpreet, mahalo for taking the time to provide feedback on your stay! We are so pleased to hear that you had an enjoyable stay, and that the breakfast and evening reception was to your liking. It is great that our central location was convenient for you during your exploring of Waikiki! We hope we have the opportunity to host you again, mahalo!

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel muy limpio, me gustaron las habitaciones , super agradables, me cambiaron las toallas las veces que fueron necesarias, ademas el desayuno incluido estuvo muy delicioso y variado todos los dias de mi estancias. Disfrute mucho de mis vacaciones y de mi estancia lo recomendaria :)
Stayed 3 nights in Apr 2024
Response from Kia on 18 Apr 2024
Aloha Jessica, thank you for taking the time out of your day to rate/review your recent stay at The Embassy Suites by Hilton Waikiki Beach Walk and for choosing us for your lodging accommodations. We are thrilled to hear you enjoyed your time spent with us and do look forward to servicing your stay once again in the near future. Mahalo Nui Loa,

6/10 Okay

Josalie

Travelled with family
Disliked: Cleanliness, amenities
Great location. Just steps away from the beach AND shopping, dining. Embassy’s breakfast and evening reception is always a treat. Good option for families. They only have valet parking. I upgraded to ocean view but although we were on a top floor, there was a sliver of ocean view. Our room had just hand towels, and we found dirty towels under the sink. Toiletry missing. Maybe it was a fluke
Stayed 2 nights in Apr 2024
Response from Kia on 18 Apr 2024
Aloha Josalie, thank you for taking the time out of your day to rate/review your recent stay at The Embassy Suites by Hilton Waikiki Beach Walk and for choosing us for your lodging accommodations. We are thrilled to hear your stay was comfortable and apologize we were not able to provide you with the same experience on your room view. We still hope with your overall experience to see you once again in the near future. Mahalo Nui Loa,

10/10 Excellent

Kristina

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility and rooms were clean, updated and well liked after. Staff were amazing, friendly, and hard working for the benefit of the guests. It was close to the beach, shopping and dining options. Breakfast provided was fresh.
Stayed 7 nights in Apr 2024
Response from Kia on 17 Apr 2024
Aloha Kristina, thank you taking the time out of your day to rate/review your recent stay at The Embassy Suites by Hilton Waikiki Beach Walk and for choosing us for your lodging accommodations. We are thrilled to hear your stay experience was well received due to the room cleanliness, staff interactions, location, and breakfast provided. We hope with this experience to once again see you in the near future. Mahalo Nui Loa,

8/10 Good

Bonnie Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Food was good. The safe in the room was very convenient and easy to use. Our room was actually cozy with the smaller living room size due to the stairwell. View was beautiful even though away from ocean...Wish there was more noise dampening between room. Wish the extra charge for using the property was more up front when browsing and choosing Hotels. to
Stayed 7 nights in Apr 2024
Response from Kia on 17 Apr 2024
Aloha Bonnie Ann, thank you taking the time out of your day to rate/review your recent stay at The Embassy Suites by Hilton Waikiki Beach Walk and for choosing us for your lodging accommodations. We are thrilled to hear your stay experience was well received due to the friendliness of our staff, view, and location of our property. I do apologize for any noise distrubances and resort charge surprise. We do advertise this fee and would encourage you to reach out to Expedia should you have any questions or concerns regarding this information. We do hope in the future to service your stay once again. Mahalo Nui Loa,

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and views. Walking distance to all shopping and restaurants
Stayed 6 nights in Apr 2024
Response from Kia on 17 Apr 2024
Aloha Gary, thank you for taking the time out of your day to rate/review your recent stay with us at The Embassy Suites by Hilton Waikiki Beach Walk and for choosing us for your lodging accommodations. We are thrilled to hear you enjoyed your stay experience due to the hotels location, views, and close proximity to the local eateries and shopping options. We hope with this experience that you will choose to stay with us once again in the near future. Mahalo Nui Loa,

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Gianna G. on 18 Apr 2024
Aloha Jeff, mahalo for taking the time to provide feedback on your experience at Embassy Suites by Hilton Waikiki Beach Walk! We appreciate you choosing to stay with us, and we hope to see you again soon! Mahalo!

10/10 Excellent

Patricia Liane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This by far is the best hotel in Wakiki! We stay here everytime we come to Hawaii!
Stayed 6 nights in Apr 2024
Response from Gianna G. on 17 Apr 2024
Aloha Patricia Liane, mahalo for taking the time to review your experience at Embassy Suites by Hilton Waikiki Beach Walk! We are thrilled to hear you enjoyed your stay and thank you for being a valued return guest! We look forward to seeing you again on your next trip to Waikiki! Mahalo nui loa.

10/10 Excellent

Andrea

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They offer free breakfast and also an evening reception where you get 2 free alcoholic beverages per adult per night. My bartender Kaola had the best vibes! This hotel is conveniently located by the beach. Just a short 3-5 minutes walk depending on your speed. There is food and shopping right outside. The rooms are clean and they offer to stop by and clean up for you. I would definitely stay here again.
Stayed 3 nights in Apr 2024
Response from Kia on 16 Apr 2024
Aloha Andrea, thank you for taking the time out of your day to rate/review your recent stay with us at The Embassy Suites by Hilton Waikiki Beach Walk and for choosing your lodging accommodations with us. We are thrilled to hear your stay experience was well received and appreciated with the help of our staff members Keola, and our housekeeping team. With this experience, we do hope to see you once again in the near future. Mahalo nui loa,

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Gianna G. on 17 Apr 2024
Aloha Ana, thank you for taking the time to leave us a review and for choosing to stay with us!

10/10 Excellent

Cathy Jeffers

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our fifth visit to Oahu, and we wouldn't stay anywhere else. Consistently excellent!
Stayed 6 nights in Apr 2024
Response from Kia on 16 Apr 2024
Aloha Cathy Jeffers, thank you for taking the time out of your day to rate/review your recent stay experience and for choosing The Embassy Suites by Hilton Waikiki Beach Walk once again for your lodging accommodations. We are grateful to hear that you continue to choose us based upon your past experiences and would like to thank you for your loyalty to The Embassy Suites in Waikiki. We do look forward to seeing you once again in the near future. Mahalo Nui Loa,

10/10 Excellent

Sandi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very spacious and clean. Breakfast is plenty (Pancakes, Fried bread with egg, fries/ wedges, bagel, cream cheese, slices of bread, bacon, sausage, omelette, made-to-order omelette , fresh pineapple, cantaloupe or honeydew, coffee, milk, cereal, oats, and other drinks). Also free drinks plus chips and dips from 5-7pm for free. Free pool towels. Microwave, safe and mini fridge plus huge bottles of shampoo, conditioner, body soap, hand soap and body lotion provided. Pool has small kids pool and hot tub, which are cleaned daily. Nice hotel for family. Beach is closed by but small beach and water is deep and strong waves/ current which is the only draw back.
Stayed 4 nights in Apr 2024
Response from Gianna G. on 15 Apr 2024
Aloha Sandi, mahalo for choosing to stay with us and for taking the time to leave us a valued review. We truly appreciate your detailed description of our signature brand amenities such as the complimentary daily breakfast. It is a pleasure to know you enjoyed them! We hope to welcome you back again soon! Mahalo!

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Kia on 16 Apr 2024
Aloha Bobert, thank you for taking the time out of your day to rate your recent stay with us at The Embassy Suites by Hilton Waikiki Beach Walk. We apologize for any inconvenience regarding your stay experience. We hope besides the decor that you were still able to enjoy your time spent with us and do hope to see you once again in the near future. Mahalo,

10/10 Excellent

Cynthia Lee

Travelled with family
Liked: Amenities
Nice property! We will return.
Stayed 8 nights in Feb 2024
Response from Gianna G. on 15 Apr 2024
Aloha Cynthia Lee, thank you for choosing to stay at Embassy Suites by Hilton Waikiki Beach Walk and for sharing your wonderful feedback with us. It is a pleasure to know you enjoyed your experience. We are looking forward to welcoming you back again soon. Mahalo nui!

10/10 Excellent

Gina, Fargo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fourth time staying here for a reason! A fantastic option for families plus the breakfast buffet, staff, and evening reception make this a must-stay for any Oahu visitors. To marks for walkability and easy access to restaurants, grocery stores, shopping both luxury, local and necessity.
Stayed 7 nights in Apr 2024
Response from Gianna G. on 15 Apr 2024
Aloha Gina! Mahalo for being a valued return guest and for choosing to stay with us for a fourth time! We appreciate you sharing your wonderful feedback. We look forward to hosting you again next time you are in Waikiki! Mahalo nui loa and a hui hou!

10/10 Excellent

Katie

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Mar 2024
Response from Gianna G. on 15 Apr 2024
Aloha Katie, mahalo for taking the time to leave feedback on your recent stay at Embassy Suites by Hilton Waikiki Beach Walk! We are so happy to hear you had a wonderful stay. We look forward to seeing you again soon! Mahalo.

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Would stay again
Stayed 6 nights in Apr 2024
Response from Kia on 14 Apr 2024
Aloha Allison, thank you for taking the time out of your day to rate/review your recent stay at The Embassy Suites by Hilton Waikiki Beach Walk and for choosing us for your lodging accommodations. We are excited to receive your 5-star rating and do look forward to servicing your stay once again in the future. Mahalo Nui Loa,

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Kia on 14 Apr 2024
Aloha Vanessa, thank you for taking the time out of your day to rate your recent stay at The Embassy Suites by Hilton Waikiki Beach Walk and for choosing us for your lodging accommodations. We are excited to receive your 5-star rating and do look forward to servicing your stay once again in the future. Mahalo Nui Loa,

10/10 Excellent

MING MING JESSICA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient and central to dining and shopping options. Excellent complimentary breakfast buffet and very family and kids friendly. The only con is the shower could be stronger and water temperature more consistent. Otherwise, very happy with our stay!
Stayed 9 nights in Apr 2024
Response from Kia on 14 Apr 2024
Aloha Ming Ming, thank you for taking the time out of your day to rate/review your recent stay at The Embassy Suites by Hilton Waikiki Beach Walk and for choosing us for your lodging accommodations. We are excited to receive your 5-star rating and thrilled to hear you enjoyed our convenient location, complimentary breakfast, and amenities provided for families. We do look forward to servicing your stay once again in the future. Mahalo Nui Loa,

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love our stay. Location was great. Walking distance to all the fun and the most beautiful beaches. Breakfast was great. Staff was very friendly and accommodating. My family really enjoyed staying at this hotel. A resort fee was charged when we checked in, I was not expecting that 🙃☹️
Stayed 6 nights in Mar 2024
Response from Kia on 11 Apr 2024
Aloha Andrea, thank you for taking the time out of your day to rate/review your recent stay at The Embassy Suites by Hilton Waikiki Beach Walk and for choosing your lodging accommodation with us. We are thrilled to hear you had an enjoyable stay experience with all the shopping, eateries, beaches near to the hotel and that our staff interaction was well appreciated. We do hope with this experience to see you once again in the near future. Mahalo Nui Loa,

8/10 Good

Ekaterina

Travelled with family
the property is set up for people with families but is a bit tired and overused. The elevators are very slow. It's important to mention that ALL king suites are right next to the elevator shaft which means lots of noise at night. People are awake at al hours of the day.
Stayed 5 nights in Apr 2024
Response from Kia on 11 Apr 2024
Aloha , thank you for taking the time out of your day to rate/review your recent stay at The Embassy Suites by Hilton Waikiki Beach Walk and for choosing your lodging accommodation with us. We appreciate your honest review and do apologize for the elevator noise you have experienced. It is not in our intention to disrupt your peace and comfortability and will address your concern with our Engineering team, and elevator company. We hope otherwise you had an enjoyable stay and do look forward to seeing you once again. Mahalo Nui Loa,

10/10 Excellent

yunfang, New York

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Kaiana on 10 Apr 2024
Aloha Yunfang, thank you for choosing to stay at Embassy Suites by Hilton Waikiki Beach Walk! We're glad to know you enjoyed your experience and can't wait to welcome you back again soon. Mahalo!

10/10 Excellent

Diane

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was amazing! The food was delicious! The location was perfect and close to shopping, restaurants and walkable to the beach. Stayed in a two bedroom suite and absolutely loved it. The room was comfortable and perfect for all of us. ABC is located right across the street. Valet is awesome since we didn’t have to worry about parking the car or walking through a parking structure. We will be staying here on our next trip for sure!!
Stayed 4 nights in Apr 2024
Response from Kia on 10 Apr 2024
Aloha Diane, thank you for taking the time out of your day to rate your recent stay with us at The Embassy Suites by Hilton Waikiki Beach Walk. We are thrilled to receive your review and hear of your enjoyable stay! We are looking forward to sharing another great experience on your next return. Mahalo Nui Loa!

6/10 Okay

Jimmy

Liked: Cleanliness, property conditions & facilities
Just ok
Stayed 6 nights in Mar 2024
Response from Gianna G. on 10 Apr 2024
Aloha Jimmy, thank you for taking the time to leave us a review and for choosing to stay with us at Embassy Suites by Hilton Waikiki Beach Walk! We do apologize that your stay was not exceptional. If there are any more details that you would like to share with us, please do not reach out to our hotel directly. Mahalo!

10/10 Excellent

Thao

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from Kia on 11 Apr 2024
Aloha Thao, thank you for taking the time out of your day to rate your recent stay with us at The Embassy Suites by Hilton Waikiki Beach. We greatly appreciate your 5-star rating and do hope to see you once again in the near future. Mahalo nui loa,

10/10 Excellent

Monica Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was phenomenal!
Stayed 8 nights in Mar 2024
Response from Kaiana on 9 Apr 2024
Aloha Monica Ashley! Thank you for choosing to stay at Embassy Suites by Hilton Waikiki Beach Walk. We appreciate your high commendation of our staff and will absolutely share your kind words with all as they take great pride in your feedback. Mahalo and we look forward to welcoming you again soon.

8/10 Good

Alina B.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2024
Response from Kia on 10 Apr 2024
Aloha Alina B., thank you for taking the time out of your day to rate your recent stay with us at The Embassy Suites by Hilton Waikiki Beach Walk. We hope your stay was well received and enjoyable and do look forward to servicing your stay with us once again in the near future. Mahalo Nui Loa!

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay
Stayed 3 nights in Mar 2024
Response from Kia on 9 Apr 2024
Aloha Alexandra, thank you for taking the time out of your day to rate/review your recent stay with us at The Embassy Suites by Hilton Waikiki Beach Walk. We are thrilled to hear you loved your stay and do hope to see you once again in the near future! Until then, Mahalo Nui Loa!

8/10 Good

Finy

Liked: Cleanliness, staff & service, property conditions & facilities
A little noisy
Stayed 4 nights in Apr 2024
Response from Kia on 9 Apr 2024
Aloha Finy, thank you for taking the time out of your day to rate/review your recent stay with us at The Embassy Suites by Hilton Waikiki Beach Walk. We hope your stay was enjoyable and apologize for any noise discomfort. We do hope to see you once again in the near future. Mahalo nui loa!

10/10 Excellent

Shannon

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and people were great. Close to everything! Would stay here again.
Stayed 8 nights in Mar 2024
Response from Kaiana on 8 Apr 2024
Aloha Shannon, thank you for choosing to stay at Embassy Suites by Hilton Waikiki Beach Walk! We're happy to hear you enjoyed your overall stay at our resort and our central location within the heart of Waikiki Beach Walk. Your commendation of our staff is appreciated, and we'll be happy to share your wonderful comments with all as they take great pride in your feedback. We look forward to hosting you again on your next visit to Waikiki. Mahalo!

10/10 Excellent

Delania D.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best stay I have ever had anywhere! Amazing hotel!!! Staff were very friendly and helpful. Clean rooms. Breakfast was spectacular! Free drinks in the evening a big plus too. Great location. Easy walk to the beach and plenty of shops and restaurants within walking distance. Would recommend to everyone and would definitely stay again!
Stayed 8 nights in Mar 2024
Response from Kaiana on 8 Apr 2024
Aloha Delania D., thank you for choosing to stay at Embassy Suites by Hilton Waikiki Beach Walk! We're happy to hear you enjoyed our central location, clean resort and popular branded signature amenities. We appreciate your praise of our helpful and friendy Team Members and will be happy to share your wonderful comments with all. We look forward to hosting you again on your next visit to Waikiki. Mahalo!

10/10 Excellent

RAUL Benavidez

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great place but parking is 50 night, other than that, beautiful
Stayed 7 nights in Mar 2024
Response from Kaiana on 8 Apr 2024
Aloha Raul, thank you for choosing to stay at Embassy Suites by Hilton Waikiki Beach Walk! We're happy to hear you enjoyed your overall stay at our resort and your high rating. The parking rate is standard across Waikiki and although it can add up, we hope that you found value in the convenience of on-site parking. We look forward to hosting you again on your next visit to Waikiki. Mahalo!

8/10 Good

Stef Kaki

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2024
Response from Kaiana on 8 Apr 2024
Aloha Stef Kaki, thank you for choosing to stay at Embassy Suites by Hilton Waikiki Beach Walk! We're happy to hear you enjoyed your overall stay at our resort and your high rating. We look forward to hosting you again on your next visit to Waikiki and delivering a 5/5 experience. Mahalo!

10/10 Excellent

ARNAUD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great place to be, near the beach and shops
Stayed 1 night in Apr 2024
Response from Kaiana on 8 Apr 2024
Aloha Arnaud, thank you for choosing to stay at Embassy Suites by Hilton Waikiki Beach Walk! We're happy to hear you enjoyed your overall stay at our resort and central location withing steps of Waikiki Beach, shops and restaurants. We look forward to hosting you again on your next visit to Waikiki. Mahalo!