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The diamond head + ocean view from our room was so pretty! All the employees were super nice and always greeted us. I read some reviews about the elevators being slow, but honestly did not think the wait was bad at all (we were on the 33rd floor). Overall, everything was amazing and I would definitely ...
Staff is extremely friendly, perfect location and great amenities. Towels and chairs you can bring to the beach! Rooms are a little small, but we weren’t there too much anyways. Highly recommend because I have stayed at nearby hotels that cost more, and it’s not worth the extra money when this hotel ...
They need to heat all the pools.Only the one with the water slides was warm. We didn't try all the pools but the ones near the Rainbow tower were cold. Also, the gym needs more weight machines. Everything else was fine.
I had to ask front desk staff to have someone clean our room. On three occasions our room was not cleaned. When I asked the front desk staff they replied and asked me back, “do you want your room cleaned every day”. Strange reply so not sure of their policy
Hotel is currently being renovated so typical hotel facilities not available on site - however the position of the hotel, value for money and staff who provide absolutely fantastic customer service make this hotel a great choice
This hotel has a great location, pool facilities are great, restaurant lacks vegetarian options on its menu. Room staff were disappointing, our beach towels were not removed from our room over a 3 day period.. it became a game amongst our family to see how many towels we could use before they would ...
Upon arrival was checked in by Trang who was very professional and explained everything in detail.Room was exactly as booked,premium ocean view.
Clean hotel, close to the beach. King bed is not that comfy though and pillows are terrible. Also didn't expect that there is no tub in the shower and shower itself is very small. But overall is good hotel.
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