Outdoor pool, pool loungers

Reviews of Ala Moana Hotel by Mantra

3.5 out of 5
Ala Moana Hotel by Mantra
410 Atkinson Drive, Honolulu, HI

Reviews

8.4

Very good

Rating 10 - Excellent. 1663 out of 3278 reviews" "
Rating 8 - Good. 940 out of 3278 reviews" "
Rating 6 - Okay. 405 out of 3278 reviews" "
Rating 4 - Poor. 168 out of 3278 reviews" "
Rating 2 - Terrible. 102 out of 3278 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great access to the mall with multiple dining options. Beaches are close by and transportation. Safe to walk around the area.
Stayed 4 nights in Mar 2024

8/10 Good

Andretta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint is the rooms are outo
Stayed 5 nights in Mar 2024

2/10 Terrible

Milton

Stayed 3 nights in Mar 2024

10/10 Excellent

Jason W

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property staff was very friendly would recommend
Stayed 4 nights in Mar 2024

4/10 Poor

Kai

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Reynaldo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is Ok. Within walking distance to lots of places and next to the mall. Room was good.
Stayed 7 nights in Mar 2024

4/10 Poor

Bruce

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Apart from the location this place had nothing much going for it staff were very unhelpful we bòked a room with a kingsize bed as i had just had surgery but ended up with a room with 2 double beds and the reception staff were like they didn't know what they were ding admittedly it was busy but 1 receptionist basicaally said it was tohard come back later and we had been traveling for about 30 hours and just wanted our room it was in a great location though right next to the mall and restaurants
Stayed 9 nights in Mar 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Naima

Stayed 5 nights in Dec 2023

4/10 Poor

Sara

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wouldn’t stay here again, rooms are very run down and not very nice. Especially the bathroom. Location is good if you like the mall but not very safe if walking from Waikīkī beach at night, as out of town centre. I wasn’t very impressed by staff either, seemed like we were bothering them during checkin and checkout. I’m not very fussy when it comes to hotels but I wouldn’t stay here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed staying here for my first trip to Hawaii for my birthday. I booked an ocean view suite and that was the best decision I could’ve made. The view of the ocean was beautiful, and the suite was nice and spacious. I don’t get good sleep generally but I slept like a baby every night I was there. The only recommendation for the bed is that they provide 4 pillows, not 3. But, I was able to get an extra pillow easily and quickly. Housekeeping staff was very friendly. The Signature Restaurant has a great happy hour, but it gets significantly packed during that time. My mom and I tried to go, but there weren’t two available spaces for both of us. Before happy hour starts at 4:30, there is a line formed for the elevator that goes up to the restaurant. The view is beautiful from up there though, since it is on the 36th floor. I was happy that the shower head had the option to change the pressure of the water coming out of the shower, and loved that there was a bath so I could relax. Lyft transportation in the area is super quick, and I especially liked that we were right next to Ala Moana Center - it was very convenient. I also tried the pastrami sandwich at Cafe Da Da and they weren’t joking - that was the best sandwich I’ve ever had. The only cons were that the pool closes at 7, so besides having a drink at the bar there isn’t much to do after 7pm at the hotel. They also didn’t have a poolside bar like I thought I read. Overall, it was a great stay and I would recommend!
Stayed 4 nights in Mar 2024

10/10 Excellent

Jose Dejesus Jr Ramirez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was located in a perfect spot with great things around it. A mall for shopping, great food, the beach, the pier, everything at a great distance!
Stayed 5 nights in Mar 2024

10/10 Excellent

Chimira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ricky M. was a wonderful hostess at the hospitality desk & the location of the hotel is in a good area!
Stayed 5 nights in Mar 2024

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are exceptionally friendly. I love the location, as it's close.to the mall and walkable to the beach.
Stayed 1 night in Mar 2024

8/10 Good

Brittany

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in to the hotel we were greeted by valet. One thing I didn’t like was that you had to pay for parking no matter if you self parked ($39) or valet ($49). I definitely think one of those should be free. The front desk reception some were very nice but I also seen some just starring at the screen when checking out. There was a little line too. Our room was basic two queen I wanted a view of the ocean but I was given the view of the city. It was fine because it was beautiful at night. The beds were comfy, I also want to thank housekeeping they are the best in my opinion. They cleaned our room and made our bed everyday, and tucked in the stuffed animals for the kids (so cute). They loved that, so thank you Housekeeping! 💕
Stayed 5 nights in Mar 2024

10/10 Excellent

AHMED

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel & friendly stuff, near ala moana mall also near the beach
Stayed 1 night in Mar 2024

10/10 Excellent

Isala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here every year, mainly for the valet. I hate having to look for parking. Can’t wait to stay there next year.
Stayed 6 nights in Mar 2024

10/10 Excellent

Kyle, Brooklyn

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

6/10 Okay

Jaskaran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Angelica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay
Stayed 3 nights in Mar 2024

10/10 Excellent

Lisa-Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time, being connected to that huge mall was awesome. Staff was super friendly
Stayed 7 nights in Mar 2024

8/10 Good

Yadira

Liked: Cleanliness, staff & service
.
Stayed 7 nights in Mar 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly helpful, super convenient location for shopping and the beach.
Stayed 6 nights in Feb 2024

10/10 Excellent

Gerald

Stayed 1 night in Mar 2024

8/10 Good

Naomi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Services were all good!
Stayed 2 nights in Mar 2024

8/10 Good

Jake John, Caddo Mills

Liked: Cleanliness, staff & service
Stayed 7 nights in Feb 2024

8/10 Good

Christopher, Auburn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bell hops were a great help!
Stayed 2 nights in Mar 2024

6/10 Okay

rino

Liked: Cleanliness
Stayed 1 night in Mar 2024

6/10 Okay

Isao

Business traveller
Liked: Staff & service, property conditions & facilities
Shower does not provide hot water and weak.
Stayed 5 nights in Mar 2024

4/10 Poor

Cory

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The bathroom was very rundown with mildew on the shower walls and dirty grouting. The shower fixtures and walls had water spots and soap scum all over them.
Stayed 8 nights in Mar 2024

8/10 Good

Melanie

Travelled with family
Room was not the cleanest. Was disappointed in it. Staff was friendly and helpful. Location was very good.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kirenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and the mall is walking distance and parking was easy. Rooms have microwaves and fridges and are super clean and staff is friendly
Stayed 6 nights in Feb 2024

8/10 Good

Tri Khoi

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2024

8/10 Good

maria

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Beautiful property and great customer service
Stayed 2 nights in Mar 2024

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay,would return again! Staff friendly, clean rooms and beautiful site from our room!!
Stayed 21 nights in Feb 2024

10/10 Excellent

Brogan

Liked: Cleanliness, staff & service, property conditions & facilities
Great abd freindly staff and people
Stayed 7 nights in Mar 2024

10/10 Excellent

Elnaz

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
They were so friendly
Stayed 5 nights in Mar 2024

10/10 Excellent

mitsuyo

Stayed 1 night in Feb 2024

8/10 Good

ASTRID

Liked: Property conditions & facilities
It is really convenient location, close to shopping areas and local beaches!
Stayed 5 nights in Mar 2024

8/10 Good

Holly, WVC

Travelled with partner
We didn’t spend much time in the hotel. We really just slept there since we had so much planned. Room was a little on the small side but it worked for us two. Everything was fine until our 2nd night when we got back to our room on the 7th floor and we found a huge cockroach in our bathroom. I know it’s an island and it’s expected because of the humidity but being from a desert landlocked state it was a shock. We immediately called the front desk and had to be transferred at least 3 times until we could get help. They sent someone up to our room, he came and killed the cockroach and then just left. Afterwards we called front desk again and requested a different room for the rest of our stay and they were able to accommodate us and move us to the 9th floor and we didn’t have any more experiences with cockroaches (thankfully). Other than the cockroach it was a decent hotel for what we had planned. I got really bad blisters from walking and we wanted to go to the pool since I couldn’t really walk on the sand without discomfort so we wanted to go to the pool. We expected the pool to be open later but they were only open til 7pm and when we asked someone at the front desk they had kind of an attitude but overall the stay was pretty good. They had a Starbucks in the lobby and that was nice.
Stayed 6 nights in Mar 2024

6/10 Okay

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First I will state we ae 74 years old with bad legs. If you can't walk 1-2 miles you will not get anywhere. There was no parking anywhere and traffic is terrible. We just drove the island. Hotels have no heat and if from the south 70 degrees in the wind is cold. Parking is $39 a night. Commodes are too low for older folks and we had to move to a handicap room. The mall is close, but no parking there also. A gem we found is park on level 3 to the east by Macy's. no one is there and you walk through the store to restaurants or best yet, turn right into the Macy's bakery. It's actually a full service restaurant with great breakfast all day and reasonable prices compared to restaurants. If you can walk the mile to the beach the hotel is worth the price savings.
Stayed 7 nights in Feb 2024

10/10 Excellent

Michael, Ewa Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is conveniently located near Ala Moana Shopping Center and Ala Moana Beach Park. Buses nearby take you anywhere around the island.
Stayed 1 night in Mar 2024

8/10 Good

virginia, Rancho Mirage

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good price/ reasonable location/ the park and marina and beach are not as near as hoped
Stayed 2 nights in Mar 2024

10/10 Excellent

Stacey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One block from beach and food optimist hotel and aground the hotel were great. I highly recommend eating at DaDa next to the pool - best omelets!
Stayed 6 nights in Feb 2024

10/10 Excellent

Betsi L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Feb 2024

10/10 Excellent

Gerardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice, nice beaches.
Stayed 4 nights in Mar 2024

10/10 Excellent

Luis Alberto, Pacoima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was above or as we expected it would be. Staff was nice and helpful, hotel was kept clean throughout our stay. Ubers and Lyfts drove up to the front for easy pick-ups. The beach is a little to far for my liking. But over all great experience.
Stayed 4 nights in Feb 2024

6/10 Okay

Bruce

Liked: Cleanliness, staff & service
Small room. View of parking garage. $300. $39 to park. Not impressive however meal at Signature restaurant on top was delicious
Stayed 1 night in Mar 2024