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Rating 10 - Excellent. 242 out of 1004 reviews" "
10 - Excellent
242
Rating 8 - Good. 432 out of 1004 reviews" "
8 - Good
432
Rating 6 - Okay. 166 out of 1004 reviews" "
6 - Okay
166
Rating 4 - Poor. 98 out of 1004 reviews" "
4 - Poor
98
Rating 2 - Terrible. 66 out of 1004 reviews" "
2 - Terrible
66
7.4/10
Cleanliness
7.8/10
Staff & service
7.2/10
Amenities
7.4/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
8/10 Good
Arvin
4 Apr 2024
Liked: Cleanliness, staff & service
Arvin
Stayed 6 nights in Mar 2024
6/10 Okay
Koon fuk
12 Mar 2024
Disliked: Staff & service
To get to where was i going for easy transport. Hotel room was a bit small for my liking but then again that was the price you paid for???
The room is clean and well maintained. The whole property is smoke free which is the best. The TV is not properly situated. It is very difficult to watch.
Hard to reach staff at counter over phone. Cannot order room services. Dining option limited and not good. Not walking distance to city center. Will not choose this hotel again.
Service was 100% i can say from check-in till check out was brilliant cleaning wS spotless only thing let me down was the bath tub bit out dated. Rest was all good condition will come back again
Ranjit
Stayed 1 night in Oct 2023
6/10 Okay
Lue Woon
Travelled with family
29 Sept 2023
Convenience
Lue Woon
Stayed 4 nights in Sep 2023
6/10 Okay
Dick K
26 Sept 2023
Dick K
Stayed 4 nights in Sep 2023
4/10 Poor
Jan
Business traveller
20 Sept 2023
Liked: Staff & service
Just not great...more like 3star.....needs serious updating.
Many things not working
Breakfast poor and expensive
Gym excellent
Terrible smoking smell in the room. Obviously the previous guests smoked in the room. The hotel needs to improve their management on smokers. The bathroom sink was clogged and the shower curtain is full of black mold.
Room was filthy. Not sure if it was cleaned up properly before my check-in. Staff was less than friendly. Overall, it wasn’t a pleasant experience. Would not stay at Regal Riverside again.