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The Palms Resort

3.0 star property
Colonial hotel with 24-hour front desk and outdoor pool

Choose dates to view prices

The Palms Resort near Sandy Lane Beach offers recreation and relaxation. Guests can play on the 18-hole golf course, enjoy the beach bar, or relax by the outdoor pool. Free in-room WiFi and a garden enhance its peaceful atmosphere.

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Kitchen
The current price is NZ$309
includes taxes & fees
19 Nov - 20 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Apartment, 1 Bedroom

2 bedrooms, in-room safe, individually decorated, individually furnished

Superior Apartment, 1 Bedroom

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom, Ground Floor

2 bedrooms, in-room safe, individually decorated, individually furnished

Superior Apartment, 1 Bedroom, Ground Floor

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Penthouse, 3 Bedrooms

Penthouse, 3 Bedrooms

Penthouse, 3 Bedrooms

Highlights

Patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
  • 139 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Suite, 2 Bedrooms, Pool View

Suite, 2 Bedrooms, Pool View | View from room

Suite, 2 Bedrooms, Pool View

Highlights

Patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
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About the area

Map
Palm Avenue B, Holetown, St. James, 0

Getting around

  • Bridgetown (BGI-Grantley Adams Intl.) - 26 min drive

Restaurants

  • ‪Calma Beach Club - ‬18 min walk
  • ‪Burger King Holetown - ‬15 min walk
  • ‪Surfside Restaurant & Bar - ‬15 min walk
  • ‪Just Grillin' - ‬10 min walk
  • ‪Italia Coffee House - ‬4 min walk

About this property

The Palms Resort

Hotel remodelled in 2022 and located near Sandy Lane Beach
Located close to Sunset Crest Shopping Centre and Chattel Village, The Palms Resort provides a terrace, a garden and laundry facilities. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self-parking
  • A round-trip airport shuttle (surcharge), outdoor furniture and a front desk safe
  • Bike tour information, luggage storage and bike parking
Room features
All guest rooms are individually furnished, and include comforts, such as laptop-friendly workspaces and air conditioning, as well as perks, such as separate sitting areas and separate dining areas.
Extra amenities include:
  • Showers and hairdryers
  • TVs with cable channels
  • Wardrobes/cupboards, patios and separate sitting areas

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Things to do

  • Bicycle tours
  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Built in 1980
  • Colonial architecture
  • Designated smoking areas
  • Renovated entire property - November 2022

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay
  • A tax is imposed by the city: USD 4.38 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is USD 4.38 for the first bedroom per night, and increases by USD 4.38 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 65.00 per vehicle (one-way, maximum occupancy 2)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Travellers Palm Holetown
Travellers Palm Hotel
Travellers Palm Hotel Holetown
Travellers Palm
The Palms Resort Hotel
The Palms Resort Holetown
The Palms Resort Hotel Holetown

Frequently asked questions

Does The Palms Resort have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Palms Resort?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at The Palms Resort on 19 Nov 2025 start from NZ$301.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Palms Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Palms Resort?

Self-parking is free at this property.

What time is check-in at The Palms Resort?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at The Palms Resort?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Does The Palms Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 65.00 per vehicle applies.

Where is The Palms Resort located?

Situated in the entertainment district, this hotel is within a 10-minute walk of Sunset Crest Shopping Centre and Sandy Lane Beach. Chattel Village and Limegrove Cinemas are also within 15 minutes.

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The Palms Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 74 out of 168 reviews
Rating 8 - Good. 58 out of 168 reviews
Rating 6 - Okay. 23 out of 168 reviews
Rating 4 - Poor. 8 out of 168 reviews
Rating 2 - Terrible. 5 out of 168 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ola Lola

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing resort/hotel, great location and friendly staff!
Stayed 10 nights in Jul 2025

8/10 Good

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very nice cozy and clean too, family friendly property, just a few touch up neeeded
Stayed 2 nights in Jul 2025

10/10 Excellent

Adelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise

I was amazed of the beautiful grounds this hotel is absolutely beautiful if you're like me that was looking for peace and quiet in this busy world 🌍 this place is definitely it is a hidden Paradise
Stayed 9 nights in Jun 2025

8/10 Good

Adanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay at the resort. Very spacious, comfortable and convenient. Beautiful location. The wifi was not the best, it dropped in and out not allowing for smooth streaming etc. When the rain fell the roof in the bathroom dripped with water.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd stay here. Rooms spacious and clean. Relaxed feel to the whole complex. Tucked away in a quiet position but easy access to beach and transport
Stayed 14 nights in May 2025

10/10 Excellent

Sherwin

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay! The property was clean and well-maintained, and the staff were professional and friendly. My children especially loved the pool. Our room was clean and comfortable. The only downside was the ventilation in the bathroom, which could use some improvement. Overall, we really enjoyed our time here.
Stayed 4 nights in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay such good value being on the west coast
Stayed 4 nights in Nov 2024

8/10 Good

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities and location. I would return.
Stayed 14 nights in Mar 2025

10/10 Excellent

Hannah-Meda

Liked: Amenities
Lovely place
Stayed 3 nights in Oct 2024

10/10 Excellent

Jamila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice, affordable and cozy spot to stay on the west of the island. The location is very convenient and the staff are friendly. Will definitely be staying again next year!
Stayed 4 nights in Aug 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
Stayed 7 nights in Dec 2024

10/10 Excellent

Aaliyah

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed for 3 nights The staff there are knowledgeable and helpful The place is really clean, quiet and safe I would definitely recommend
Stayed 3 nights in May 2023

10/10 Excellent

Rubaiyat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitable staff and the property has a welcoming party every Thursday evening where you can meet other guests. Clean and modern facilities with pool accessible throughout the day/evening. Property is around 15 mins walk from Holetown main restaurants/supermarket. Do bring your own toiletries as not provided But towels/hand soap/cutlery etc all provided. With reliable internet and AC. I would recommend this property for any guests.
Stayed 7 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome little gem just a short walk off the beaten path
Stayed 7 nights in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We would stay again!

A perfectly lover 3 star hotel. Rooms are basically little apartments. Go for 11 or 12 (first floor, pool views). 15 mins from beach / shops / bars / etc. Pool is good. Simon Cowell lives five minutes away.
Stayed 7 nights in Dec 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip

Everything was as it should be. Great little clean and quiet place within walking distance to everything
Stayed 6 nights in Apr 2023

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect.
Stayed 2 nights in Oct 2023

8/10 Good

Iain

Liked: Cleanliness, staff & service
Property and Staff were all First Class and went that extra mile to help however the downside was the fact that there was NO bar or restaurant on the complex and the nearest Supermarket was a fair distance etc , so for someone like me with mobility issues it ment a Taxi everywhere !

2/10 Terrible

Jan-Yves

Disliked: Cleanliness, property conditions & facilities
About this property the outside appearance is great and on Entry the aesthetics were appealing . However, maintenance and cleaning are not their strong point. On entry to my room, I was met with roaches of which I had to exterminate, the following morning I was met with more roaches , at this point I reached out to the front desk to report the matter. A room change was offered which I accepted. On entering into the new room I was greeted with the ac unit not functioning. Consequently, another room change was offered. I inspected the third offered room I tried the ac unit which worked but presented with a foul mouldy smell as if it had not been serviced for some time . I was most dissatisfied with this as my long anticipated weekend was ruined and my concern of my sinuses forced the made decision to leave the property. My only advice is to implement or change your SOP for facilities management.

8/10 Good

Danielle

Liked: Cleanliness, staff & service
The biggest take away from the property was there was really no hot water for the showers either it was scorching or there was no hot water and when there was hot water, it only lasted for about two minutes. Although we didn’t spend a lot of time in the room, the biggest issue with this was we spent a lot of time in the ocean so when it came time to washing the salt and the outside elements off of us, it was very inconvenient considering I had a two bad two bath apartment, so none of us really had hot water. Some things they don’t tell you is when you get there you rent your bath towels it’s five dollars a towel but you do get to switch them out as much as possible so that was convenient We did have a kitchen so we were able to buy groceries and cook. The basics were there, so that was very convenient. It is a convection stove so I enjoyed cooking on that. There was a washer and dryer in the unit so that was very convenient although the washer would reset itself multiple times causing for long wash times. There were large TVs in each room all were logged into Amazon prime so that was good for downtime. Housekeeping came around. We had one very good housekeeper. She did a good thorough cleaning But the other housekeeping did do the bare minimum we ended up assisting with the mopping and taking our own trash to ensure that it was done. If you were used to traditional washcloths, the small ones they do not have them so I suggest you bring your own.
Stayed 4 nights in May 2024

6/10 Okay

Melanie

Disliked: Cleanliness, property conditions & facilities
The staff was okay, so unfortunately, this has nothing to do with them, but I did see a roach on my last day there.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small apartment like housing.. but very spacious inside.. I love the interior decorations.. very modern.. not a fan of the safety deposit box.. it needs updating.. I love the key pad lock on the outside I thought that was so cool.. there’s no dining options on the property which sucks and and it’s a good 15-20 min walk to main road for some dining options if you don’t have a car.. but very remote and quiet and I felt safe coming and out all hours of the day or night
Stayed 7 nights in Jul 2025

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay with my wife at the Palms. It was very cozy, safe, well-maintained and made me feel right at home. The staff was very friendly and provided exceptional service. We did have a minor issue with the AC leaking water. In addition, there could have been more amenities in the room i.e. shampoo. Overall though, really enjoyed our stay there and we would definitely run it back again!
Stayed 5 nights in Sep 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not enough parking when the hotel is partially full, that is my only issue. but i simply love it here
Stayed 3 nights in Jun 2025

10/10 Excellent

Gainna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just awesome there I really enjoyed the heated pool that was available to us 24hrs
Stayed 7 nights in Aug 2025