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Reviews of Hoi An Dream City Hotel

2 out of 5
Hoi An Dream City Hotel
39 Tran Cao Van St, Hoi An, Quang Nam

Reviews

8.4

Very good

Rating 10 - Excellent. 16 out of 43 reviews" "
Rating 8 - Good. 21 out of 43 reviews" "
Rating 6 - Okay. 4 out of 43 reviews" "
Rating 4 - Poor. 2 out of 43 reviews" "
Rating 2 - Terrible. 0 out of 43 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with fantastic friendly staff. The breakfast was huge, maybe a bit too big as there seemed to be a lot of wastage from most tables. Our room looked out to what seemed a messy storage area, not pleasant...perhaps it needs to be cleaned or something put over window to hide the view.
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, easy walking distance to everything. Reception also booked tours and transport for us which was very convenient.
Stayed 3 nights in Dec 2019

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
We would stay here again
Great location! An easy walk to the centre of Hoi An and local eateries. For Vietnamese standards it's really clean, could be a little cleaner for Western standards, but overall a good place to stay. We have discovered that Vietnamese mattresses are as hard as a rock, so unless you stay in an expensive Western Chain Hotel, you will find this everywhere. It is a bit noisy though.....not from outside noise, from other guests! Doors slamming, feet thumping on stairs, loud conversations all echoed around the marble tiled foyers and stairwells and woke us/kept us awake at night. Shame really. It's a nice little Hotel. We welcomed the pool at the end of long days walking. It's not huge but it's more than enough. The staff are very friendly and it's good value for money. We didn't eat here so can't comment on the food, but there is so much choice nearby you are not limited to eating Hotel food.
Stayed 6 nights in Aug 2019

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel to stay.
Motel staff were very helpful and polite rooms were clean and the motel was in a good location.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to old town and in a fairly quiet location. Staff were always smiling. Having a pool during the hot weather was great but not sure how often they test the water. All in all for the $ paid great value.
Stayed 16 nights in Jun 2019

10/10 Excellent

Jie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday
Great service clean and spacious room
Stayed 1 night in Mar 2019

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Most thing was ok but noise may occur due to night time
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Very friendly and attentive staff, quiet hotel
Stayed in just one night, but can tell that hotel staff is VERY attentive, allowed us to check in early, explained everything happening around the town as well how much will it cost to get from A to B via taxi or by other means. While the hotel is one of the side streets of the town, it gets sufficient motorcycle traffic, however rooms are which are facing inwards/pool are very quiet. There are couple of things to mention so you should be aware: - Wifi: very unstable. Better to come with your own data SIM card - In our room there were stains on wall like from burst pipe. - Aircon: blows directly towards the bed. Some might like it, some - might not - Water flow in shower is unstable both in terms of amount of water and the temperature as well. But for me all above was minor things for one night. Plus, staff's willingness to help - they printed our boarding passes for free - outweighed these inconveniences.
Stayed 1 night in Apr 2018

8/10 Good

Loan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
nice hotel with small pool, fullly equipped, just 10min walk to the Ancient Town. But there's no lift so it will be a little inconvenient for the high floor.

10/10 Excellent

jeepee, montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at the Dream City
New hotel with great location and clean rooms. Staff are really nice. I would recommend this accomodation to anyone ! Thanks :)
Stayed 5 nights in Mar 2018

8/10 Good

Lee Mei

Liked: Staff & service, property conditions & facilities, room comfort
Value of money!
Value of money, walking distance to the ancient city (about 20 min walk).
Stayed 1 night in Feb 2018

8/10 Good

Louis, Clayton, NJ. USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WALKING DISTANCE TO ALL THE SITES
Nice small hotel that is walking distance to all the sites. Many good restaurants within minutes walk. Hotel has been recently remodeled and rooms are very comfortable. Small pool is an added bonus and very clean. Staff is very pleasant and helpful and they provide a nice and large breakfast. This was my third visit to this hotel. Excellent value.
Stayed 3 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Staff & service
Friendly staff and good location
Although not the cleanest hotel we’ve stayed in, the staff were very friendly and helpful and it was great to be able to rent the bikes for free ! The location is great as it’s close enough to the river / centre of Hoi An but not too close that there are loads of tourists around (which is the case in the centre). We’d definitely stay here again for a few nights !
Stayed 3 nights in Feb 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour à Hoi An
Positif : accueil très chaleureux et personnel attentionné (nous avait pré-réservé nos billets de bus avant que nous lui demandions). Chambre agréable, lumineuse et confortable. Location de vélo et informations touristiques à l’accueil. Négatif : Comme souvent au Vietnam, l’insonorisation n’est pas terrible. Bruit du chauffe-eau la nuit. (Proposition de changement de chambre pour le lendemain.) Localisation à 5 minutes de la vieille ville mais plutôt 10 min du marché de nuit
Stayed 2 nights in Feb 2020

10/10 Excellent

Hyunkee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
엘레베이터가 없고 욕실 창문이 복도랑 연결되어 모기가 들어오는 단점이 있습니다. 그 외엔 번화가에서 약간 안쪽으로 들어가 매우 조용해서 편안하게 쉴수가 있었고요. 시내하고도 가까워서 걸어서 이동할 수 있어서 편했네요.
Stayed 1 night in Oct 2019

4/10 Poor

BAE

Disliked: Staff & service, property conditions & facilities
가족여행 첫날~ 시스템오류라며 방이없다네요 환불불가 상품 잘못눌러서 어쩔수없이갔는데 뭐라는건지 . . . 방이없다며 더크고좋은데 하루자라더니 모텔수준방 그것도 올드타운 끝으로 데려다줌 혹시 여기가실분들 방 확실히 있는지 확인하고가세요
Stayed 2 nights in Aug 2019

8/10 Good

Hiêp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rất hài lòng
Nhân viên nhiệt tình, khách sạn tiêu chuẩn, vị trí thuận tiện dạo chơi phố cổ, yên tĩnh, lần sau sẽ quay lại
Stayed 2 nights in Jul 2019

10/10 Excellent

MYUNGHEA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋아요
전반적으로 친절하시고 올드타운 가까워서 다니기 좋습니다 호로콴은 진짜 몇발자국 옆이더군요
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋も綺麗だしスタッフの対応もよかったです。チェックインの時に予約が入っていないと言われました。以前も国内のホテルで貴社で同じようなことがあったので予約システムに問題があるのかなと思います。
Stayed 3 nights in Apr 2019

4/10 Poor

채수

Disliked: Staff & service
신뢰도가 떨어지는 호텔
픽업비를 입실 하루전에 추가 금액을 요구하였으며, 퇴실시 다낭까지의 요금도 담당자 마다 다르게 요구하여 호텔에 대한 신뢰도가 전혀 없어졌음.
Stayed 2 nights in Apr 2019

10/10 Excellent

Phuong Anh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
My room was noisy because an engine (?) was switching on and off very often. Good bed and Wi-Fi, and good breakfast (not a buffet).
Stayed 2 nights in Feb 2019

8/10 Good

francoise

Liked: Staff & service, property conditions & facilities
Hôtel très bien situé, personnel charmant
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

6/10 Okay

Eunjeong

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2018

8/10 Good

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is fine in general and employees are excellent. However, certain parts are not so well maintained. For example, the door to balcony is unable to be locked.
Stayed 2 nights in Dec 2018

10/10 Excellent

Dami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
위치좋아요. 자전거를 꼭 대여하세요.
호이안 올드타운과 멀지않은 거리였고, 방은 좀 작긴 했지만 새벽도착해서 하루묵기에 딱 좋았습니다. 체크아웃 후 짐 맡기고, 호텔 자전거도 빌릴 수 있었는데요. 자전거타고 안방비치 다녀오시는 코스 추천합니다. 호이안이 좋았던 이유 중에 하나였어요. 직원들도 다들 참 친절하세요. 이용하진 않았지만 수영장도 있습니다. 아침에 마담콴에서 반미사먹기도 너무 좋아요 왕복 8분거리
Stayed 1 night in Dec 2018

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
夜間便での利用に最適
夜便の飛行機だったので、出発前まで利用しました。スタッフも親切で、部屋も清潔、クーラーも良く効いて快適でした。安い金額でシャワーも浴びれて、休憩してから空港まで行けて良かったです。
Stayed 1 night in Nov 2018

8/10 Good

LL, 香港

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
靠近古城大概走走10分鐘左右,酒店很漂亮有陽台，拍照非常好。 房間非常大，很舒適。 但缺點是酒店只有樓梯，住5樓的話是有一點辛苦
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget Twin Roomに宿泊。 窓を開けたら隣の建物の壁でしたが、問題ないです。一階に広いスペースがあり、各階にも小さなテラスがあって(イスとテーブルあり)、外の景色を見ながらのんびりしたいときはそこへ行くと良いですよ。 改修したてとのことで、安いのにお値段以上に綺麗で良い雰囲気に感じました。 立地は、旧市街まで徒歩で行けるので便利でした。周囲は生活感ある庶民的な感じです。 スタッフの皆さんが笑顔で親切に接してくださり、心が温まりました～。
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

JUNKZERO, SAITAMA，JAPAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
喧噪のエリアにありながら、ホテルに入ると別世界の静けさ
正午少し過ぎたくらいに着いたがすぐに部屋に通していただけました。シャワーを浴び、からだを休めることができ、酷暑の時間帯だったのでとても助かりました。
Stayed 1 night in May 2018

8/10 Good

INJA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가격대비 정말 만족한 숙소입니다. 직원분들도 친절하고. 위치도 좋고, 룸상태도 종습니다. 조식이 살짝 아쉽긴하지만 가격을 생각한다면 이 정도도 감사한거죠..ㅋ
Stayed 2 nights in Mar 2018

10/10 Excellent

pascal, NANCY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SUPER HOTEL
Rapport qualité prix, c'est le meilleur hotel depuis que nous voyageons ! Personnel charmant, surtout Vivian et Alex au petit soin pour la clientèle Grande chambre trés confortable et calme, salle de bain impeccable, bien placé. Breakfast excellent. Le gérant fort sympathique, parle un peu Français.
Stayed 3 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Wi-Fiが不安定だった

6/10 Okay

Gabriela

Liked: Cleanliness, property conditions & facilities
Bien situé, mais lit inconfortable
Chambre pauvre en mobilier, pas d’endroit pour ranger les habits, les linges sentaient l’humidité et le lit très dur qui faisait même mal! Bon petit-déjeuner, personnel très aimable et bien situé
Stayed 3 nights in Jan 2018

6/10 Okay

kidsana, thai

Liked: Cleanliness, room comfort
โรงเเรมค่อนข้างสบาย ไม่ไกลจากเเหล่งท่องเที่ยวมากหนัก
Stayed 2 nights in Dec 2017

8/10 Good

Kim Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
。性價比高
清潔整齊大房間，普通設施，沒有電梯，但附近購物很方便，家庭式經營，有禮貌及願意解決問題。性價比高
Stayed 3 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr empfehlenswert!
Sehr schönes neues Hotel. Große helle Zimmer. Freundliches Personal. Fahrradverleih. Gute Lokale und Spas in direkter Umgebung.
Stayed 2 nights in Dec 2017

10/10 Excellent

Mads

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alt vi havde brug for.
Vi havde alt hvad vi havde brug for. Utrolig venligt og engageret personale.
Stayed 3 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolut empfehlenswert!
Neues modernes Hotel, ruhige trotzdem zentrale Lage. Klasse Ausstattung und riesige Zimmer. Super tolles Frühstück. Unbedingt mit dem Rad die Umgebung erkunden - “Insel” wo Cam Kim liegt ist wundervoll! Massage im White Rose ist empfehlenswert.
Stayed 1 night in Dec 2017