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"The spa, gym, and lake views are excellent. The hotel has a very 90's feel and no room service (this was a bummer as we had a lake view room and wanted to stay in and relax). The beirgarten by the water has excellent food, although it closes at 930pm (as does the only restaurant on site (a buffet). The place was comfortable for 1 dayx the lake location and sauna were exactly what we wanted"

"Nice."

"Very nice hotel with good service, great food and drinks and exceptional service."

"The room was very clean and in great condition. The bed was super comfy and the pillows were nice and plush. The closet was a huge walk in style so I was able to unpack and not have to feel like living out of a luggage bag. I loved the in room refrigerator. The shower was powerful and luxurious. Internet connected easy and was a good speed for working. Being an American speaking English only all staff was kind and spoke English for me. I felt right at home."

"The staff were incredibly kind and went above and beyond to make my stay comfortable. Kiara in particular, she works the front desk, is a pure delight and she herself would be the reason I would visit again. "

"The room wasn't so spectacular. Very simple with no extras. "

"Sehr aufmerksamer Service beim Frühstück. Sehr vielfältiges Frühstücksbuffet, das mit Sorgfalt angerichtet wurde und viele selbstgemachte Sachen enthielt. "

"War gemütlich und gut. Tolles Frühstück, gute Lage zur Innenstadt. Freundliches Personal."

"Excellent Hotel in an old Palace. Room was very good and clean. Restaurant food and staff excellent. Hope to stay there again"

"The hotel had its good days many years ago, but still can offer spacious rooms, good breakfast choice and very good price to value ratio. Unfortunately, if you arrive late, there are no possibilities to buy groceries nearby and almost all restaurants are closed in the evening..."

"Charming, family run hotel in a quiet section of Plauen, close to the city center. Breakfast included and really good. Staff helpful. Owner kind enough to sell me a beer even though restaurant had closed. She found me a charger for my IPad, Room was small but comfortable, clean and priced well. Book early, this hotel is popular and fills up fast."

"Very nice stay"

"Too short a stay to tell."

"Look forward to staying here again!"

"Zentral gelegenes Hotel "

"Friendly, helpful staff. Clean room. Hot water for bath. Good breakfast."

"War alles super"

"Great breakfast."

"Super"

"I had a big problem getting the key to the room. There was no note or message to explain how to get the key. I tried to call several times but there was no answer. It was a most challenging experience."