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Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 649 out of 993 reviews
5 - Excellent 65%
Rating 4 - Good. 275 out of 993 reviews
4 - Good 28%
Rating 3 - Okay. 47 out of 993 reviews
3 - Okay 5%
Rating 2 - Poor. 17 out of 993 reviews
2 - Poor 2%
Rating 1 - Terrible. 5 out of 993 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The heritage, history and location
Stayed 1 night in Oct 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seamless check-in with easy self parking. Hotel and grounds are heritage in feel but still modern. Great views over the Derwent and parkland next door. Room was comfortable & fairly quiet. A bit of noise from the lift in the atrium at busy times of the day.
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful building with modern amenities, good size rooms and luxury fixings. Staff were excellent from start to finish. Would come back again.
Stayed 3 nights in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building, clean room, close to everything but no noise/traffic
Stayed 6 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and room
Stayed 1 night in Sep 2021