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Reviews of Sunflower Luxury Hotel

3 out of 5
Sunflower Luxury Hotel
11B Thai Van Lung, Ben Nghe Ward, District 1, Ho Chi Minh City

Reviews

8.0

Very good

Rating 10 - Excellent. 49 out of 152 reviews" "
Rating 8 - Good. 67 out of 152 reviews" "
Rating 6 - Okay. 24 out of 152 reviews" "
Rating 4 - Poor. 8 out of 152 reviews" "
Rating 2 - Terrible. 4 out of 152 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Douglas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clearly there are better hotels but for the price I can't fault it
Stayed 8 nights in Dec 2023

8/10 Good

jake

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe neighborhood with plenty of options for dining and entertainment
Stayed 2 nights in Oct 2023

8/10 Good

Patience

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2023

4/10 Poor

Laremy

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Not recommended for a number of reasons. 1. Booked a Double Deluxe Room but was given a Superior Room instead. I only just realised the discrepancy while filling out this review, otherwise, I would have had it rectified there and then. 2. Unpleasant and disrespectful encounter at front desk during check-in. Staff insisted on keeping the national ID card of my partner, who is a Vietnamese citizen. While I asked the staff to make a copy of it, like they did with my passport (as I was a tourist), the staff refused. It was an embarrassing and humiliating experience for both of us. 3. Property indicated as smoke-free but the previous guest(s) had smoked in the room. Air-con filter had not been changed and could smell cigarette smoke at all times while in the room. Did not have a good sleep because of that. 4. Bedroom slippers provided were not disposable. While eco-friendly options are understandable, at least indicate if the slippers had been sanitised. 5. Pictures of the dining room are deceptive; the dining room is much less fancy than shown.

10/10 Excellent

Raymond

Stayed 2 nights in Mar 2023

10/10 Excellent

RAYMOND

Stayed 1 night in Mar 2023

8/10 Good

David

Liked: Staff & service, amenities, property conditions & facilities
Nothing unique. Just nice comfortable and convenient place to stay Friendly clean hotel
Stayed 2 nights in Jan 2023

8/10 Good

joe

Stayed 2 nights in Dec 2022

6/10 Okay

Dieter

Liked: Cleanliness
Stayed 2 nights in Dec 2022

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022

8/10 Good

Toshiharu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

8/10 Good

Pang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 2 nights in Jul 2022

8/10 Good

CHEW

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2022

8/10 Good

Toshiharu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room
Stayed 3 nights in Jul 2022

8/10 Good

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, room comfort
Value for money
Room was larger than most hotels I have stayed in. Condition of room is a little worn. Friendly staff. Overall value for money.
Stayed 6 nights in Jun 2022

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Staff service was good in general. However, there is one thing that I would like the hotel to improve. I sometimes noticed that bottles of shower gel and shampoo were not filled up, after staff finished cleaning my room.
Stayed 8 nights in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Staff service was good, while there was a problem of hot water in my room. I could use only normal (not hot) water. Almost every day I needed to ask staff to fix the problem in order to make hot water available.
Stayed 9 nights in Dec 2020

10/10 Excellent

Dominique

Stayed 1 night in Dec 2019

10/10 Excellent

JL

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service. nice patio. good food. good hotel rules
Stayed 3 nights in Nov 2019

8/10 Good

Kwok wai

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Hoang Gia - Sales Online on 4 Nov 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel!!
Our stayed was really awesome and the staff was very helpful in each way. I would come back and stay here again!!
Stayed 5 nights in Sep 2019
Response from Hoang Gia - Sales Online on 29 Oct 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Naovarat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room which always clean and tidy. Nice staff. great location as nearby many restaurants. I would recommend this place to others.
Stayed 5 nights in Sep 2019
Response from Hoang Gia - Sales Online on 7 Oct 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Dom

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is newly renovated. The hotel is well located and the staff are professional.
Stayed 2 nights in Jul 2019

10/10 Excellent

Lu Fatt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

8/10 Good

Arun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, cheap yet clean option
Location was great, near shops, restaurants, small cafes and parks.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The location is good, the room is clean and comfort. But unfortunately during our stay, they are renovating thus causing a lot of noise in day time.
Stayed 3 nights in May 2019
Response from Laura Ng on 22 May 2019
Dear valued guest, Thank you for your review, we really appreciate it. We apologize for the noises caused during your stay. We try our best to shorten the renovation time to provide all guest enjoyable stay. Once again thank you and we hope to welcome you back in the future. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for solo trips
I see a lot of people giving negative reviews but to be honest for the price you're paying for, you can't be expecting a 5 star resort experience right? Staffs are nice and helpful, good location, neat and tidy
Stayed 3 nights in May 2019
Response from Laura Ng on 22 May 2019
Dear valued guest, Thank you for your review. We really appreciate it which helps us improve our services. Once again thank you and we hope to welcome you back in the future. Best regards,

10/10 Excellent

Kwok wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good condition
The new wing is excellent.
Stayed 2 nights in Apr 2019
Response from Laura Ng on 22 May 2019
Dear valued guest, Thank you for choosing Sunflower Hotel. We appreciate your time taken to give us feedback. We always strive to improve our services. Once again thank you and we hope to welcome you back in the future.

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and nice stay
Great location and comfortable bed, very nice breakfast - all staff were very friendly and went out of their way to make sure everything was ok
Stayed 1 night in Apr 2019
Response from Laura Ng on 22 May 2019
Dear valued guest, Thank you for choosing Sunflower Hotel. We appreciate your time taken to give us feedback. We always strive to improve our services. Once again thank you and we hope to welcome you back in the future.

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome 3 stars hotel.
The staffs are polite, always putting on a smiley face and helpful. I was staying in the new wing, everything is in expectation .
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018

6/10 Okay

Vicente

Liked: Staff & service
Disliked: Property conditions & facilities
You get what you pay for
Decent, good area but hotel room is subpar. Had to pay more to upgrade room
Stayed 4 nights in Oct 2018

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

8/10 Good

CHI CHUNG MATHEW

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
The jacuzzi didn't work even changed 3 times. Have had some bad experience, but it's not directly the hotels fault.
Stayed 3 nights in Nov 2017

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
will be introduce to friend when travel to HO Chi
Hotel located at the central next to Ho Chi Minh market not only convenience for us to move around for shopping and good food in the nearby restaurant.
Stayed 2 nights in Oct 2017

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not clean, rooms have no windows, please specifically ask for a window room. Not friendly. Not good breakfast. I don't like it at all. Choose another hotel in the same area next time.
Stayed 3 nights in Aug 2017

10/10 Excellent

ENG CHUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

DPB, canada

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ok but not great
Ok hotel. Overall expensive for degree of comfort. Windowless room (except in bathroom). Wifi ok but slow. Bath / shower layout not ideal. Breakfast could be improved.

8/10 Good

William

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient, clean, and good value
Walking distance to the cathedral, opera, Central Post-office, classic hotels. Check-in went smoothly. Room was clean and amenities good. A lot of marble, mirrors, and "gold" in the public areas... looks like a business hotels in China or Taiwan. No window in the room. Not really a problem since spent most of our time outside. Good wi-fi Bathtub with jaccuzi that doubles as shower (with curtain). Breakfast was ok, but nothing special. Staff is minimal in the hotel and it took some time to find someone to bring milk for the coffee. Girls at the desk were very nice and helpful. This is a business hotel, not a resort. Good value for money (at the price we paid) and I would recommend it. Looks like there are many similar/identical hotels on that street.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money. Friendly staff good location
Very friendly staff and great location. Will stay again very soon. Good value for money

6/10 Okay

kwangho

Liked: Staff & service
Disliked: Property conditions & facilities

6/10 Okay

Verified traveller

Great location
Hotel is located in central area, nearby many restaurants and some of them are open 24 hours, convenient stores, ATM, etc. All needed was there nearby.

8/10 Good

Two female travellers, Australia

Liked: Staff & service
Polite Staff
Staff were very nice and helpful. The room had no window which was a bit strange. Good location but quite Japanese. We were the only westerners at the hotel and only females. That didn't bother us, but may bother others.

10/10 Excellent

Takayoshi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
宿泊レシートを当日発行してもらえない。出張で使用する場合は不便。
Stayed 4 nights in Mar 2024

8/10 Good

Yuji

Stayed 1 night in Mar 2024

6/10 Okay

??

Travelled with group
夜飲みに出かける人にとって、ロケーションはとても良いです。
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

SANGWOON

Business traveller
Liked: Staff & service
Stayed 3 nights in Oct 2023

10/10 Excellent

SANGWOON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023