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Rating 10 - Excellent. 532 out of 1003 reviews" "
10 - Excellent
532
Rating 8 - Good. 318 out of 1003 reviews" "
8 - Good
318
Rating 6 - Okay. 91 out of 1003 reviews" "
6 - Okay
91
Rating 4 - Poor. 42 out of 1003 reviews" "
4 - Poor
42
Rating 2 - Terrible. 20 out of 1003 reviews" "
2 - Terrible
20
9.0/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Good
NEDUMARAN
Business traveller
12 Apr 2024
Liked: Cleanliness, staff & service
it is at district 1 which is a prime location. partly old hotel and partly new shopping area ( premium brands)
breakfast very crowded
NEDUMARAN
Stayed 1 night in Apr 2024
10/10 Excellent
Guillermo
Business traveller
29 Mar 2024
Excellent place to stay for business or family trip. People at hotel make you feel at home.
Guillermo
Stayed 3 nights in Mar 2024
Response from REX HOTEL SAIGON on 6 Apr 2024
Dear Guillermo,Warms greetings from the Rex Hotel Saigon,Thank you very much for taking the time to rate your recent stay with us! We are thrilled to see that you rated us a perfect score. Your satisfaction is our top priority, and we are delighted that we were able to meet and exceed your expectations during your time at Rex Hotel Saigon.We hope to have the pleasure of welcoming you back for another fantastic stay in the future. With many thanks and best regards,REX HOTEL SAIGON
8/10 Good
John
Business traveller
19 Mar 2024
Liked: Cleanliness, staff & service, amenities
internet is poor with dead spots in room and around property..must improve!
John
Stayed 2 nights in Mar 2024
Response from REX HOTEL SAIGON on 6 Apr 2024
Dear John,Thank you for bringing your experience with our internet connectivity to our attention. We sincerely apologize for any inconvenience you encountered due to poor internet service and dead spots throughout our property.Please know that we take your feedback seriously, and we are committed to improving our internet infrastructure to ensure a seamless experience for all our guests. Your comfort and convenience are important to us, and we are actively working to address this issue.We appreciate your valuable input and hope to have the opportunity to welcome you back for a much-improved stay in the future.Warm regards,REX HOTEL SAIGON
Dear Ly,Warms greetings from the Rex Hotel Saigon,Thank you very much for taking the time to rate your recent stay with us! We are thrilled to see that you rated us a perfect score. Your satisfaction is our top priority, and we are delighted that we were able to meet and exceed your expectations during your time at Rex Hotel Saigon.We hope to have the pleasure of welcoming you back for another fantastic stay in the future. If you have any specific feedback or suggestions you would like to share with us, please feel free to reach out. Your input is invaluable as we strive to provide the best possible experience for all our guests.Warm regards,REX HOTEL SAIGON
10/10 Excellent
Vy, Marina
27 Feb 2024
Vy
Stayed 3 nights in Feb 2024
Response from REX HOTEL SAIGON on 6 Apr 2024
Dear Vy,Warms greetings from the Rex Hotel Saigon,Thank you very much for taking the time to rate your recent stay with us! We are thrilled to see that you rated us a perfect score. Your satisfaction is our top priority, and we are delighted that we were able to meet and exceed your expectations during your time at Rex Hotel Saigon.We hope to have the pleasure of welcoming you back for another fantastic stay in the future. With many thanks and best regards,REX HOTEL SAIGON
8/10 Good
Thanh
27 Jan 2024
Thanh
Stayed 2 nights in Jan 2024
Response from REX HOTEL SAIGON on 17 Mar 2024
Dear Thanh,Greetings from the Rex Hotel Saigon,Thank you for taking the time to rate your stay with us. We appreciate your feedback and are pleased to see that you had a positive experience overall.If there are any areas where you feel we could improve and enhance your experience for your next visit, please don't hesitate to let us know. Your input is valuable to us as we continuously strive to provide the best possible service to our guests.We look forward to welcoming you back to Rex Hotel Saigon in the future and hope to make your next stay even more enjoyable.Best regards,REX HOTEL SAIGON
Great location, lovely staff who were friendly and helpful. Breakfast very varied. Nice pool. Room’s always cleaned. Was noisy over Xmas due to festival but didn’t bother us too much.
Alison
Stayed 12 nights in Dec 2023
8/10 Good
Rob
22 Nov 2023
Rob
Stayed 2 nights in Sep 2023
Response from Rex Hotel Saigon on 5 Dec 2023
Dear Rob,Greetings back from the Rex Hotel Saigon, Thank you for your feedback. We hope to have the pleasure of welcoming you back in the very near future.We wish you and your family all the best! Lots of love, Rex Hotel Saigon
We enjoyed learning about the history of this hotel. The staff was amazing. The hotel is beautiful and the rooms were spacious and comfortable. Great location.
Maria
Stayed 2 nights in Oct 2023
Response from Rex Hotel Saigon on 6 Nov 2023
Dear Maria,Sunny greetings from the Rex Hotel Saigon, Thank you for your feedback. We are delighted to hear that you had good experience at Rex. We hope to have the pleasure of welcoming you back in the very near future.We wish you and your family all the best! Lots of love, Rex Hotel Saigon
10/10 Excellent
James
22 Oct 2023
James
Stayed 2 nights in Oct 2023
Response from Rex Hotel Saigon on 6 Nov 2023
Dear James,Sunny greetings from the Rex Hotel Saigon, Thank you for your feedback. We are delighted to hear that you had good experience at Rex. We hope to have the pleasure of welcoming you back in the very near future.We wish you and your family all the best! Lots of love!Rex Hotel Saigon
10/10 Excellent
Arnold
Travelled with group
22 Oct 2023
Everything
Arnold
Stayed 4 nights in Oct 2023
Response from Rex Hotel Saigon on 6 Nov 2023
Dear Arnold,Sunny greetings from the Rex Hotel Saigon, Thank you for your feedback. We are delighted to hear that you had good experience at Rex. We hope to have the pleasure of welcoming you back in the very near future.We wish you and your family all the best! Lots of love!Rex Hotel Saigon
6/10 Okay
Thuy
20 Oct 2023
Thuy
Stayed 2 nights in Oct 2023
Response from Rex Hotel Saigon on 11 Nov 2023
Dear Thuy,Greetings back from the Rex Hotel Saigon, Thank you for your feedback. We hope to have the pleasure of welcoming you back in the very near future.We wish you and your family all the best! Lots of love, Rex Hotel Saigon
8/10 Good
huong
19 Oct 2023
Liked: Cleanliness, staff & service, room comfort
Staff at front desk and restaurant make you feel like warm and welcome to their home . Staff in breakfast restaurant go out their way to cook something special you like .
Thank you to made my trips so relax and give us a good memory .
huong
Stayed 3 nights in Oct 2023
Response from Rex Hotel Saigon on 21 Oct 2023
Dear Huong,Sunny greetings from the Rex Hotel Saigon, Thank you for your feedback. We are delighted to hear that you had good experience at Rex. We hope to have the pleasure of welcoming you back in the very near future.We wish you and your family all the best! Lots of love, Rex Hotel Saigon
6/10 Okay
Verified traveller
3 Oct 2023
Liked: Staff & service
Verified traveller
Stayed 2 nights in Sep 2023
Response from Rex Hotel Saigon on 9 Oct 2023
Dear our valued guest,Warmest greetings from the Rex Hotel Saigon,Thank you for your feedback. We hope you can give us another chance to welcome you back to show up our improvements. Thank you for choosing our hotel for your stay this time. We wish you and your family all the best!Lots of love,Rex Hotel Saigon
10/10 Excellent
Thuy
1 Oct 2023
Thuy
Stayed 3 nights in Sep 2023
Response from Rex Hotel Saigon on 6 Nov 2023
Dear Thuy,Sunny greetings from the Rex Hotel Saigon, Thank you for your feedback. We are delighted to hear that you had good experience at Rex. We hope to have the pleasure of welcoming you back in the very near future.We wish you and your family all the best! Lots of love, Rex Hotel Saigon
10/10 Excellent
Dipak
30 Sept 2023
Dipak
Stayed 3 nights in Sep 2023
Response from Rex Hotel Saigon on 2 Oct 2023
Dear Dipak,Greetings back from the Rex Hotel Saigon, Thank you for your feedback. We are delighted to hear that you had good experience at Rex. We hope to have the pleasure of welcoming you back in the very near future.We wish you and your family all the bestLots of love, Rex Hotel Saigon
Dear Michelle,Greetings back from the Rex Hotel Saigon, Thank you for your feedback. We are delighted to hear that you had good experience at Rex. We hope to have the pleasure of welcoming you back in the very near future.We wish you and your family all the best! Lots of love, Rex Hotel Saigon
6/10 Okay
Selpha
Travelled with partner
23 Sept 2023
Liked: Staff & service
Pros - it is very central. Near everything and very walkable. The staff are all very attentive and friendly. Very nice shopping at the first floor.
Cons - rooms are old and very outdated. It needs a complete renovation. When there’s a party on the street you can hear the noise and it can be very disturbing for those sensitive to sound. The breakfast is sub standard. They can do better. People smoke in the lobby so you can smell smoke. Not good for the health.
Selpha
Stayed 3 nights in Sep 2023
Response from Rex Hotel Saigon on 27 Sept 2023
Dear Selpha,Warmest greetings from the Rex Hotel Saigon,We are sorry to learn that your recent experience at Rex was not as you expected. We hope you can give us another chance to welcome you back to show up our improvement. Thank you for choosing our hotel for your stay this time. We wish you and your family all the best!Lots of love,Rex Hotel Saigon
10/10 Excellent
Guillermo
Business traveller
21 Sept 2023
.
Guillermo
Stayed 3 nights in Sep 2023
Response from Rex Hotel Saigon on 23 Sept 2023
Dear Guillermo,Sunny greetings from the Rex Hotel Saigon, Thank you for your feedback. We are delighted to hear that you had good experience at Rex. We hope to have the pleasure of welcoming you back in the very near future.We wish you and your family all the best! Lots of love, Rex Hotel Saigon
Dear Myeonghun,Sunny greetings from the Rex Hotel Saigon, Thank you for your feedback. We are delighted to hear that you had good experience at Rex. We hope to have the pleasure of welcoming you back in the very near future.We wish you and your family all the best! Lots of love, Rex Hotel Saigon
Dear our beloved guest,Sunny greetings from the Rex Hotel Saigon, Thank you for your feedback. We are delighted to hear that you had good experience at Rex. We hope to have the pleasure of welcoming you back in the very near future.We wish you and your family all the best! Lots of love, Rex Hotel Saigon
Dear Stig Erik Mathias,Sunny greetings from the Rex Hotel Saigon, Thank you for your feedback. We are delighted to note that you had a good time at our hotel. We hope to have the pleasure of welcoming you back in the very near future.We wish you and your family all the best! Lots of love, Rex Hotel Saigon
6/10 Okay
JEFFREY
Business traveller
5 Aug 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
JEFFREY
Stayed 2 nights in Jul 2023
Response from Rex Hotel Saigon on 9 Aug 2023
Dear JEFFREY,Sunny greetings from the Rex Hotel Saigon, Thank you for your feedback. We appreciate it so much. We hope to have the pleasure of welcoming you back in the very near future.We wish you and your family all the best! Lots of love, Rex Hotel Saigon
8/10 Good
Hoang
28 Jul 2023
Hoang
Stayed 1 night in Jul 2023
Response from Rex Hotel Saigon on 9 Aug 2023
Dear Hoang,Sunny greetings from the Rex Hotel Saigon, Thank you for your feedback. We are pleased to note that you had good experience at Rex. We hope to have the pleasure of welcoming you back in the very near future.We wish you and your family all the best! Lots of love, Rex Hotel Saigon
8/10 Good
Van
28 Jul 2023
Van
Stayed 3 nights in Jul 2023
Response from Rex Hotel Saigon on 22 Aug 2023
Dear Ken,Sunny greetings from the Rex Hotel Saigon, Thank you for your feedback. We are pleased to note that you had good experience at our hotel. We hope to have the pleasure of welcoming you back in the very near future.We wish you and your family all the best! Lots of love, Rex Hotel Saigon
10/10 Excellent
Primoz
Business traveller
7 Jul 2023
Liked: Cleanliness, staff & service, room comfort
Pleasant stay in the center of Ho Chi Minh
Traditional hotel, with very nice central garden. Worn down a bit but with excellent staff and services!
Primoz
Stayed 2 nights in Jul 2023
Response from Rex Hotel Saigon on 9 Aug 2023
Dear Primoz,Greetings back from the Rex Hotel Saigon, Thank you for your feedback. We are delighted to hear that you love our service. We appreciate it so much. We hope to have the pleasure of welcoming you back in the very near future.We wish you and your family all the best! Lots of love, Rex Hotel Saigon
6/10 Okay
Loan
30 Jun 2023
Liked: Staff & service
It was not as good as five year ago. The room is ok but the breakfast was so bad. It is 3,5 not 5 stars hotel.
Loan
Stayed 2 nights in Jun 2023
Response from REX HOTEL SAIGON on 1 Jul 2023
Dear Loan, Warmest greetings from the Rex Hotel Saigon! Thank you for sharing with us your feedback. Please rest assured that we have shared your comment to our teams. We look forward to welcoming your next visit in a near future and show you the improvement. All the best wishes to you and your family! Sincerely,
6/10 Okay
Soon Chong Bryan
Travelled with partner
17 Jun 2023
Liked: Cleanliness, staff & service
Overall quite a good experience. The location is good and place is nice. However, The water pressure is so bad in the shower. The room feels old, not very 5 star for room.
Soon Chong Bryan
Stayed 1 night in Jun 2023
Response from Rex Hotel Saigon on 28 Jun 2023
Dear Soon Chong, Warmest greetings from the Rex Hotel Saigon! Thank you for sharing with us your feedback. We are delighted to hear that you had a good time at our hotel. Please rest assured that we have shared your comment to our Engineering team to take of the maintenance work. We look forward to welcoming your next visit in a near future. All the best wishes to you and your family! Sincerely,Rex Hotel Saigon
6/10 Okay
HUONG
9 Jun 2023
Liked: Staff & service
Disliked: Property conditions & facilities
HUONG
Stayed 3 nights in Jun 2023
Response from Rex Hotel Saigon on 13 Jun 2023
Dear Ms. Huong, Warmest greetings from the Rex Hotel Saigon!Thank you for your feedback and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to welcoming you back to our hotel in the very near future. We wish you and your family all the best.Sincerely,
10/10 Excellent
carl
20 May 2023
carl
Stayed 4 nights in May 2023
Response from REX HOTEL SAIGON on 26 May 2023
Dear CARL,Warmest greetings from the Rex Hotel Saigon,Thank you so much for taking the time to leave an excellent rating. We hope to have the pleasure of welcoming you back in the very near future.Wish you and your family all the best! Sincerely,
Older hotel well maintained great location definitely stay there again
LOU
Stayed 4 nights in Apr 2023
Response from REX HOTEL SAIGON on 26 May 2023
Dear LOU,Warmest greetings from the Rex Hotel Saigon,Thank you so much for taking the time to leave an excellent rating. Your positive feedback keep us going and motivate us to do even better. We hope to have the pleasure of welcoming you back in the very near future.Wish you and your family all the best! Lots of love,
we really like the hotel and we love to come back to stay
Rose N.H
Stayed 1 night in Sep 2022
Response from Rex Hotel Saigon on 19 Nov 2022
Dear Rose,Greetings back from the Rex Hotel Saigon,Thank you so much for your nice review. Your positive feedback keep us going and motivate us to do even better. We hope to have the pleasure of welcoming you back in the very near future.Lots of love,
8/10 Good
Kenneth
17 Oct 2022
Kenneth
Stayed 1 night in Oct 2022
Response from Rex Hotel Saigon on 4 Nov 2022
Dear Mr. Kenneth, Warmest greetings from the Rex Hotel Saigon!Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to welcoming you back to our hotel in the very near future.Sincerely,
8/10 Good
Hiu Fai
Business traveller, Travelled with partner
8 Oct 2022
Liked: Cleanliness, staff & service
Very poor WiFi. Great location though.
Hiu Fai
Stayed 3 nights in Sep 2022
Response from Rex Hotel Saigon on 4 Nov 2022
Dear Hiu Fai,Greetings back from the Rex Hotel Saigon!Thank you so much for taking the time for rating us. We have noted your feedback regarding the wifi and our IT team will try to find out the reason. We do hope to have the pleasure of welcoming you back in the very near future. Wish you all the best!Sincerely,
Dear Mr. Hieu,Warmest greetings from the Rex Hotel Saigon!Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to welcoming you back to our hotel in the very near future.Sincerely,
warm welcome by staff.Breakfast buffet is verygood,and good location close to market,restaurant... so you can go anywhere by foot. Overall, I feel great to stay at Rex Hotel
kim-hoa
Stayed 9 nights in Sep 2022
Response from Rex Hotel Saigon on 4 Nov 2022
Dear Kim Hoa,Greetings back from the Rex Hotel Saigon,Thank you so much for your nice review. Your positive feedback keep us going and motivate us to do even better. We hope to have the pleasure of welcoming you back in the very near future.Lots of love,
Have stayed at Rex many times and compared to other hotels in the neighborhood (have stayed in several), Rex is hands down best for the money and experience.
Eric
Stayed 1 night in Sep 2022
Response from Rex Hotel Saigon on 4 Nov 2022
Dear Eric,Greetings back from the Rex Hotel Saigon,Thank you so much for your nice review. Your positive feedback keep us going and motivate us to do even better. We hope to have the pleasure of welcoming you back in the very near future.Lots of love,
Good location, close to lot’s of American attractions. Great pool!
bruce
Stayed 2 nights in Sep 2022
Response from Rex Hotel Saigon on 4 Nov 2022
Dear Mr. Bruce, Warmest greetings from the Rex Hotel Saigon!Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to welcoming you back to our hotel in the very near future.Sincerely,
10/10 Excellent
VINCENT
17 Sept 2022
Liked: Staff & service
The place was great the room was spotless the staff was friendly I couldn’t of asked for anything more
VINCENT
Stayed 4 nights in Sep 2022
Response from Rex Hotel Saigon on 4 Nov 2022
Dear Vincent,Greetings back from the Rex Hotel Saigon,Thank you so much for your nice review. Your positive feedback keep us going and motivate us to do even better. We hope to have the pleasure of welcoming you back in the very near future.Lots of love,
Dear Ms Kim Hoa,Warmest greetings from the Rex Hotel Saigon,Thank you so much for taking the time to leave an excellent rating. We really appreciate your feedback. If you’re traveling to our area again soon, don’t hesitate to call us. Wish you all the best! Sincerely, REX HOTEL SAIGON
Dear Ms Nancy,Warmest greetings from the Rex Hotel Saigon,We are sorry to learn that your recent experience at Rex was not as you expected. It would be great if you can share with us more detail about your stay and then we will bring your comment to our management. We hope you can give us another chance to welcome you back to show up our improvement. With many thanks and best regards,
2/10 Terrible
Man
30 Aug 2022
Man
Stayed 2 nights in Aug 2022
Response from REX HOTEL SAIGON on 7 Sept 2022
Dear Man Vo,Greetings back from the Rex Hotel Saigon!Thank you for taking the time to share your feedback. We are sorry to know that your experience did not match your expectations. It was an uncommon instance and we will do better in the future.Please feel free to contact to our hotel with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. We do hope to have the pleasure of welcoming you back and show you the improvements in the very near future.Sincerely,
Location was the best part for Rex Hotel, linked to or through many other streets. Two toilets and two TVs in our suite was really cool, unfortunately our hand towel was dirty when we checked in.
Siew Hong
Stayed 3 nights in Aug 2022
Response from REX HOTEL SAIGON on 7 Sept 2022
Dear Siew Hong,Greetings back from the Rex Hotel Saigon!Thank you so much for your nice review. Your positive feedback keep us going and motivate us to do even better. We hope to have the pleasure of welcoming you back in the very near future.Lots of love,
Perfect location for family or first time visit Ho Chi Minh City
Benjamin
Stayed 2 nights in Aug 2022
Response from REX HOTEL SAIGON on 7 Sept 2022
Dear Mr. Benjamin.,Greetings from the Rex Hotel Saigon!Thank you so much for taking the time to share your experience at our hotel. We take pride in knowing our customers are happy with their experience. We can’t wait to welcome you back to our hotel in the very near future.Lots of love,
Dear Cormac,Warmest greetings from the Rex Hotel Saigon!Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to welcoming you back to our hotel in the very near future.Sincerely,
Dear Mr.James,Warmest greetings from the Rex Hotel Saigon!Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to welcoming you back to our hotel in the very near future.Sincerely,