Outdoor pool

Reviews of A25 Hotel - 55 Le Anh Xuan

4 out of 5
A25 Hotel - 55 Le Anh Xuan
53-55 Le Anh Xuan, Ben Thanh Ward, Ho Chi Minh City

Reviews

8.2

Very good

Rating 10 - Excellent. 31 out of 62 reviews" "
Rating 8 - Good. 15 out of 62 reviews" "
Rating 6 - Okay. 8 out of 62 reviews" "
Rating 4 - Poor. 3 out of 62 reviews" "
Rating 2 - Terrible. 5 out of 62 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I turned up the lady said no room was available even though I had booked months ago they took me to another a25 hotel it was shocking, altered my flight to come home a day early it was that bad the staff were good at the other hotel but it was like the a25 I had previously stayed in only 10 nights previously all in all I lost a day’s holiday and £210 spent to come home early not happy !
Stayed 2 nights in Dec 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Dec 2023

10/10 Excellent

Cascel

Liked: Cleanliness, staff & service, property conditions & facilities
Short stayover to do some shopping. Staff were very friendly and accomodating. They drove us to an atm when the ones werent working.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, the staff was attentive and nice and the location is near the main shops. The staff was always on top of everything we needed and extremely helpful. Great hotel!
Stayed 3 nights in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
The A25 is in a super convenient spot. A 10 min walk to the Ben Tranh market. Loads of eating places very close by. A nice wine bar next door. Mini mart 1 min walk away. Everything easy. If you need a taxi to get somewhere, super easy using the grab app. We had a city view deluxe room on the 9th floor. Spacious enough and room for our luggage. Lots of little nice touches in the room, tea/coffee, toiletries etc. gym and pool one floor above us. Pool very refreshing after a long day in the heat. Breakfast included was great. Staff were lovely and helpful. Would definitely stay again.
Stayed 3 nights in Nov 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Windowless room 💔
They assigned me a windowless room, it was depressing. Might have got a better deal at 2-star hotel. The room was well-equiped, power points at every corner. The fridge made a dripping noise all through the night I had to unplug it. Bed was comfortable. I'm not sure whether it's a love hotel because it has 2h rates, and condoms in the bedside table. The pool is tiny, you can cross it within 2 laps. Breakfast was varied and yummy, you can ask the ladies to cook pho or eggs at the stove. Water dispenser is available at the lobby and breakfast area. Convenience store is available around the corner. Overall a comfortable place to rest.
Stayed 2 nights in Oct 2023

10/10 Excellent

Una

Stayed 6 nights in Oct 2023

6/10 Okay

Ankur

Stayed 3 nights in Oct 2023

2/10 Terrible

Danielle, BARRACK HEIGHTS

Travelled with group
Different to picture on Expedia. In poor condition. Pool as big as a spa very dirty Rooms Dirty & poor condition Shower facilities mouldy. Breakfast uneatiable. States 3 star I would give it a 1. We left & booked into another motel
Stayed 5 nights in Oct 2023

10/10 Excellent

Amba

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at reception were very accommodating and always willing to help
Stayed 6 nights in Oct 2023

10/10 Excellent

Tri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Class Service and Comfort
I think this hotel was fantastic. Everything from the bell hop, check in, comfort, breakfast, housekeeping and check out was amazing. The staff are just so kind, patient and accommodating. The amenities are just perfect for most people with a roof top lounge, clean roof top pool and modern gym. The provided breakfast in the morning is fantastic. The same ladies there cook for you in the morning and it’s always delicious. They usually try to mix it up with a new dish every morning but you’ll have your consistent faves. The rooms are spacious and beds are comfortable. The bathrooms have lots of counter space and large tub showers. I really wished the minibar was included as the other hotels in Saigon. It’s really cheap stuff and shouldn’t hurt their bottom line
Stayed 4 nights in Sep 2023

6/10 Okay

Christopher

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The check in staff were not pleasant to deal with at all. I'd booked two rooms which was clearly shown on my Expedia booking and was continually told I'd only booked one room. Not the case . Also went to the downstairs bar, service was poor and food was not available. Rooms and location were perfectly acceptable, just the service of the check in staff was the biggest let down.
Stayed 2 nights in Sep 2023

10/10 Excellent

Viet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was great! Would def stay again. The staff was exceptional!
Stayed 4 nights in Aug 2023
Response from A25 Hotel on 23 Aug 2023
We would like to take this opportunity to thank you for choosing A25 Hotel and sharing your feedback with us. We are delighted to read that you had a pleasant stay during your vacation with us. We look forward to having a chance to welcome you back so that we could serve you with our best hospitality.

10/10 Excellent

john, irvine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staffs from guy that greets you once you get off the car, to the front desk person, to person that cooks breakfast , to person that cleans your room. Everyone so friendly and helpful making sure your stay is best as can be.
Stayed 1 night in Jul 2023

10/10 Excellent

john, irvine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and did everything beyond and above expectations from the time you step out of your car to the time you step into your room.
Stayed 2 nights in Jul 2023

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed here for 7 nights. Very good service and adequate for the price point. I would definitely stay here again.
Stayed 3 nights in Apr 2023

4/10 Poor

Charlotte

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Only book this hotel if you DONT intend to sleep. The noise blocking is nonexistent.. the walls are so thin that you can even hear people sneezing and talking next door. You can even hear them opening their doors and flushing their toilet bowl… we could hardly sleep AT ALL. That said, everything else was good as the staffs were nice, the room was clean and there is a family mart nearby. The breakfast was good too.
Stayed 2 nights in Apr 2023

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE! The staff was terrible. I dropped of my laundry and they did not do it. When I came to get it they told me you have to stay 2 days to do laundry. Then when I checked out they had a charge for 500050 for laundry. They where laughing at me to. It was extremely noisy during the day. Worst experience in a hotel I ever had.
Stayed 1 night in Oct 2022

10/10 Excellent

Omar Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moved here from another hotel. Excellent staff and room are everything you would expect from a budget boutique hotel. Will definitely stay again in the future.
Stayed 25 nights in Aug 2022

2/10 Terrible

Cyrus

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Expedia lied saying this was a 4-star hotel when in fact it's a 3-star. My personal rating is 1.5-stars. My number one issue was the fact I could smell cigarette smoke in my room and the hallway reeked even though I booked a non-smoking room. I checked out two nights early because of this. Other issues: no breakfast was provided; the safe could be picked up and taken out of the room, which completely defeats the purpose of a safe; I couldn't even operate the safe because it wasn't standard one used in most hotels, and there were no instructions for it; the building is not accessible at all. The only redeeming quality was that the staff were very nice.
Stayed 3 nights in Sep 2022

4/10 Poor

Clayton

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I wouldn't stay here again. Although the staff was nice, there was a lot of hair in my bed and on my coffee cup in my room when I checked in... I left the hair on the coffee cup to see how long it would take for housekeeping to notice (3 days). Housekeeping is very inconsistent - sometimes coming at 4:30 PM. The gym is too hot to enjoy, even with the AC on and there are no towels or spray to clean equipment some strange mold growing on the roof. The pool photo is misleading - can't say I wanted to spend anytime at the pool when I saw it in person. The hallway on my floor was full of junk and giant laundry bags. Noise from outside is moderate all day, sometimes loud leading to restless nights.
Stayed 8 nights in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Extremely friendly staff and service.
Stayed 3 nights in Jul 2022

8/10 Good

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, great area
Stayed 2 nights in Jun 2022

6/10 Okay

Yem

Stayed 4 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean spacious room, good location and the stuff was very helpful and friendly. Enjoyed night swim at the roof top power jet pool. A good hotel in the city Ho Chi Minh, 2 blocks to Ben Than Market and other sights. Will return.
Stayed 1 night in Feb 2020
Response from sales on 3 Mar 2020
Dear Mr/Ms. Thank you for choosing and supporting Cititel Hotels Group We send thank you for your feedback Have you a good trip and See you next time. Thank you & Best Regards.

8/10 Good

Verified traveller

Stayed 4 nights in Feb 2020
Response from sales on 2 Mar 2020
Dear Mr/Ms. Thank you for choosing and supporting Cititel Hotels Group We send thank you for your feedback Have you a good trip and see you next time

6/10 Okay

Bjørn Egil

Business traveller
Liked: Cleanliness
Uten vindu, ufrivillig.
Ok, men ikke god verdi. Rent og ordentlig, men bærer preg av hurtige og billige løsninger. Frokost ok, men å sitte i en veldig kjeller med lavt under taket er ikke så trivelig. Et mysterium hvorfor ikke frokost blir servert i lobbyen, hvor det uansett ikke er andre mennesker som oppholder seg. Flere av rommene er uten vindu, og det fremkommer IKKE av Hotels.com sin side. Det er virkelig dårlig.
Stayed 2 nights in Nov 2023

8/10 Good

Matti

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay location and good price.
Nothing special to say. Overall good. Service was good, room was okay etc.
Stayed 3 nights in Nov 2023

6/10 Okay

YASUSHI

Business traveller
Liked: Cleanliness, staff & service
元は古いので、いろいろ改修して見映えよくしているけど、結構不便なとこが多かったです。
Stayed 3 nights in Nov 2023

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Takahiro

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place, nice service, kind staff and reasonable price
Stayed 1 night in Nov 2023

6/10 Okay

YAMAMOTO

Travelled with family and small children
Liked: Staff & service, amenities
スタッフはとても優しいが、あまり英語が得意ではないようで、トイレロールの補充や部屋の掃除を頼んでもなされていない… 朝食では美味しいフォーが食べられますが、会場はとても狭い。 シャワーとカランが同時に出るため、水はけが悪い。しかし、シャワーの取り外しができるし、水圧、温度は問題なし。
Stayed 3 nights in Oct 2023

4/10 Poor

MASAKAZU

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
ホテル名が違う
Stayed 3 nights in Oct 2023

10/10 Excellent

HAJUN

Stayed 3 nights in Aug 2023

10/10 Excellent

youngseon

Stayed 3 nights in Sep 2023

6/10 Okay

Caroline

Stayed 2 nights in Aug 2023

10/10 Excellent

RYUTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for tow days. It was great stying. Room and bathroom are clean and staff is great. 日本人の私も快適に過ごすことができました。場所としては1番の繁華街ブイビエン通りの徒歩圏で、レストランや遊びの場としても不自由はないでしょう。
Stayed 2 nights in Aug 2023

10/10 Excellent

Sami

Stayed 2 nights in Jul 2023

8/10 Good

Masayuki

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff was very friendly and kind.
Stayed 2 nights in Jul 2023

10/10 Excellent

Jae won

Stayed 1 night in Jun 2023

8/10 Good

Manuel

Liked: Cleanliness, staff & service
Good service
Good service, no restaurant or bar open.
Stayed 7 nights in Mar 2023

10/10 Excellent

hayo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jederzeit wieder buchen
Zentral im Distrikt 1 Lokale für essen und Bars alles inder nähe Sehenswürdigkeiten zu fuss zu erreichen (Wer es mag)
Stayed 2 nights in Jan 2023

10/10 Excellent

MINGUE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
무엇보다 위치가 아주 좋습니다 호치민1군 가볼만한곳은 3~15분내거리 친구들과의 여행이면 추천합니다.
Stayed 3 nights in Nov 2022

10/10 Excellent

YOSUKE

Stayed 1 night in Oct 2022

10/10 Excellent

HYEONGHWAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
이 정도면 모든 부분에서 아주 완벽하게 합리적입니다.
직원 분들이 매우 친절합니다. 가격도 상당히 합리적이고 무엇보다 위치가 정말 여행하기 너무 좋은 곳에 있네요. 청결도도 깔끔한 편이에요.
Stayed 1 night in Aug 2022

10/10 Excellent

Thi Anh Thu

Stayed 2 nights in Apr 2022

8/10 Good

Marcus

Stayed 3 nights in Apr 2022

10/10 Excellent

YaoFeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020