Exterior

Reviews of Alagon Western Hotel

3 out of 5
Alagon Western Hotel
28-30 Nguyen An Ninh St. Ben Thanh Ward, District 1, Ho Chi Minh City

Reviews

7.6

Good

Rating 10 - Excellent. 63 out of 296 reviews" "
Rating 8 - Good. 141 out of 296 reviews" "
Rating 6 - Okay. 64 out of 296 reviews" "
Rating 4 - Poor. 17 out of 296 reviews" "
Rating 2 - Terrible. 11 out of 296 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020

4/10 Poor

Jamaliah

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We like this hotel because it’s Halal Certified. We were very disappointed by the services rendered to us on our arrival day by the Front Desk Staff. He was very unprofessional & lack customer service ettique when allocating us to our Junior Suite Room (window). But other staff that we met was very professional & pleasant.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2019

6/10 Okay

TWJeni, Taipei

Travelled with group
Liked: Cleanliness, staff & service
It's in a Muslim area, next to the bintang market-convenient.
Stayed 3 nights in Sep 2019

8/10 Good

zainuddin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An interesting shopping place.
Wonderful experience.
Stayed 2 nights in Sep 2019

8/10 Good

Kamaluddin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best place for muslim
stay for 4 days and 3 night with window room. hotel is near with Muslim restaurant, easy to get food, money changer, international bank. staff, they need to smile more.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
It was near the Market u can get great souvenir and tailored shirts there. Even have reasonably price tour operators near the hotels . We went to the tunnels and the shopping areas with great bargains
Stayed 3 nights in Mar 2019

8/10 Good

Noraida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and recommended for a short stay
The staffs were friendly and very helpful. The room was small but clean. The bed was huge. The hotel was walking distance to the famous Ben Than market and plenty of halal food across the hotel. Overall I would recommend to my friends.
Stayed 2 nights in May 2019

8/10 Good

Safiah/Azman, Alagon Western Hotel

Travelled with partner
Liked: Cleanliness, staff & service
Firstly now this Hotel have ‘HALAL’ certificate for Breakfast! All Hotel staff are very friendly & polite with greeting smile...
Stayed 4 nights in Apr 2019

8/10 Good

Rosnah

Travelled with group
Liked: Staff & service, amenities
Staff friendly and helpful. Help. To carry our luggage right to the tra sport
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good location, very near to Ben Than market. easy access to restaurant's and other eateries.
Stayed 3 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

6/10 Okay

Abd Malek

Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Everything is okay
Stayed 1 night in Mar 2019

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

6/10 Okay

Jim

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Wf is very bad (too weak)
Stayed 2 nights in Mar 2019

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Alston Western - A good central hotel
A good centrally located hotel near the main market. The staff were attentive to all our needs and were especially helpful with local knowledge and airport transfers. Great for couples who want a taste of old central Saigon but within walking distance of the new centre and big stores.
Stayed 4 nights in Feb 2019

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hi Chi Min City Hotel
We only had a short stay in Ho Chi Min City but location was great! Many markets an local travel service available for visiting the sights!
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like stay this hotel because its nearest for whom want to shopping
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the market and good hotel facilities
Stayed 3 nights in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot water was very poor in bathroom. AC did not work. Bathroom also had mold. The room was very small. There was no window in the room. After speaking with reception they can do nothing to fix hot water or poor AC. There was also a complementary computer in the lobby. This computer did not work.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, clean comfortable and spacious rooms, clean functional bathrooms, good breakfast every morning. No complaints!
Stayed 5 nights in Dec 2018

2/10 Terrible

Amitabh

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Bad service, terrible amenities.
Awful experience being woken up each day by people shouting in the corridor- happened on multiple occasions as staff did not care at all about their guests who may have been sleeping. Really awful and would not recommend for anyone. Also the shower fluctuated wildly between hot and cold was scalding at times and made it unpleasant as well.
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service i like this place i will come back thank you
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel must have hinge can close smoothly with low noise closing
Stayed 2 nights in Nov 2018

10/10 Excellent

Ned

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel to stay
Nice hotel in the middle of Saigon center one minute to Binh Thanh market ok breakfast nice people very helpful Front desk also very nice people Front desk manger Alwyse there to help
Stayed 2 nights in Nov 2018

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Was utterly disappointed with the hotel manager Anthony who process our check-out. He was really rude when talking to me and my elderly mother. He tried to cheat us by demanding extra money for the extra bed which we already paid upon check-in. He demanded us to pay for 3 bottle of mineral water which we consume in the hotel. As a frequent traveller around the world, this is the first hotel whose manager demanded rudely for consuming their bottle of mineral water. The manager tarnished the image of the hotel with his personal greed and corrupted intention. Hope this feedback goes to the management of Alagorn Western Hotel.
Stayed 2 nights in Nov 2018

10/10 Excellent

Ned

Was very nice and comfortable clean hotel near from Ben Thanh market and 5 minutes from center of Saigon People very polite Anthony the Front desk Manager is very helpful
Stayed 2 nights in Nov 2018

10/10 Excellent

AINI, KUALA LUMPUR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
will stay again in future
Stayed 3 nights in Nov 2018

10/10 Excellent

Hoa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Overall, it was great experience! It’s a perfect location for foods and shopping. There is barbershop pretty cheap about 2 doors away. I would definitely stay here again!
Stayed 3 nights in Nov 2018

10/10 Excellent

Fanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomended
Clean. Friendly staff
Stayed 2 nights in Oct 2018

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

6/10 Okay

Chang

Stayed 4 nights in Oct 2018

8/10 Good

Siti, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel near to ben than market and halal restaurants
Stayed 5 nights in Oct 2018

8/10 Good

KrisAyu, KL, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel near Ben Thant Market
I would like to praise the staff for being very polite & attentive, especially the twin bellboy. We stayed in a junior suite, a bit pricey but room was comfortable for 3 adults. Fittings were dated but acceptable. Breakfast was average but suffice, they changed menu everyday. Location was superb, very close to Ben Thant market and easy to go around. The receptionist helped us to book Grab few times. Overall we did enjoyed our stay in Alagon Western and will come back again.
Stayed 4 nights in Oct 2018

8/10 Good

Michael

Liked: Room comfort
Stayed 2 nights in Oct 2018

8/10 Good

noor fattiyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place convenience place.
Great place convenience place and great location for shopping at Ben Tenh Market.
Stayed 4 nights in Sep 2018

8/10 Good

Iswarni, Msia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenience hotel.
Stayed 2 nights in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Stayed 2 nights in Jul 2018

8/10 Good

KIT, Malaysia

Liked: Staff & service
Disliked: Property conditions & facilities
Close to town
It was good overall. Room a little two small for two. But you pay what you get. A little to noisy during the night as there is a market in front.
Stayed 4 nights in May 2018

8/10 Good

Hamzah

Liked: Cleanliness, staff & service
A nite in Saigon
Overall its ok, I like it coz it meets my requirement, nearby Muslim food restaurant, and nice area for middle range shopping. But I am a little disappointed in the morning next day, Its noisy, guessed someone is doing some drilling works at the upper floor, its noisy. Maybe I will comeback should I be in Saigon again.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Staff
Room is a bit small. but the staff was overly accommodating. Very helpful and nice people that spoke English well. Even left our luggage there 4 hours post checkout with no issues. Would stay again!
Stayed 1 night in May 2018

8/10 Good

Norain, Singapore

Liked: Cleanliness, staff & service
Okay okay only lah. For the price you may get better one away from the super busy pasar mlm street noise. Breakfast is on the top floor. Not advisable for elderly who cant climb up one storey level from 8th to 9th floor. The breakfast has wide spread of halal food as what the staff said. But there is non halal corner as well. It will be good if the restaurant can have fully halal certified by Muslim HCM official logo there. Nonetheless there are plenty of Muslim restaurants just outside the hotel. Good thing is this hotel offers free shuttle to many tourist focal point. Keep it up! But booking is 24 hrs in advance.

10/10 Excellent

hoang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Elley Jamaludin, Klang, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convinence. Near to shopping places.
My farther, sister & myself very satisfied with the hotel services & condition. Staff are friendly and they also recommended a good place to shop with better quality. I like the buffet bfast that provided by the hotel. Thanks Chef for the nice & tasty food ;)
Stayed 2 nights in Mar 2018

10/10 Excellent

rosses, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nearby to beth then market
Nice n good halal food streets. Easy to travel around.
Stayed 2 nights in Mar 2018

8/10 Good

Abby, Singapore

Liked: Staff & service, room comfort
Good hotel near to Ben Thanh market
dissappointed wif food at Musa kariem. Craving for popiah but when eat was sucked. Prawn was not fresh my fren vomited
Stayed 3 nights in Mar 2018

6/10 Okay

Luc, NF,CA

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Close to the BEN THANH market nice place to stay I will come back.
Stayed 2 nights in Mar 2018