28-30 Nguyen An Ninh St. Ben Thanh Ward, District 1, Ho Chi Minh City
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We like this hotel because it’s Halal Certified. We were very disappointed by the services rendered to us on our arrival day by the Front Desk Staff. He was very unprofessional & lack customer service ettique when allocating us to our Junior Suite Room (window). But other staff that we met was very professional & pleasant.
Jamaliah
Stayed 3 nights in Feb 2020
10/10 Excellent
Verified traveller
3 Jan 2020
Verified traveller
Stayed 3 nights in Dec 2019
6/10 Okay
TWJeni, Taipei
Travelled with group
20 Sept 2019
Liked: Cleanliness, staff & service
It's in a Muslim area, next to the bintang market-convenient.
stay for 4 days and 3 night with window room. hotel is near with Muslim restaurant, easy to get food, money changer, international bank. staff, they need to smile more.
Verified traveller
Stayed 3 nights in Aug 2019
10/10 Excellent
Verified traveller
Travelled with partner
29 Jul 2019
Liked: Cleanliness, staff & service
It was near the Market u can get great souvenir and tailored shirts there. Even have reasonably price tour operators near the hotels . We went to the tunnels and the shopping areas with great bargains
The staffs were friendly and very helpful. The room was small but clean. The bed was huge. The hotel was walking distance to the famous Ben Than market and plenty of halal food across the hotel. Overall I would recommend to my friends.
Noraida
Stayed 2 nights in May 2019
8/10 Good
Safiah/Azman, Alagon Western Hotel
Travelled with partner
29 Apr 2019
Liked: Cleanliness, staff & service
Firstly now this Hotel have ‘HALAL’ certificate for Breakfast! All Hotel staff are very friendly & polite with greeting smile...
Safiah/Azman
Stayed 4 nights in Apr 2019
8/10 Good
Rosnah
Travelled with group
28 Apr 2019
Liked: Staff & service, amenities
Staff friendly and helpful. Help. To carry our luggage right to the tra sport
A good centrally located hotel near the main market. The staff were attentive to all our needs and were especially helpful with local knowledge and airport transfers. Great for couples who want a taste of old central Saigon but within walking distance of the new centre and big stores.
Hot water was very poor in bathroom. AC did not work. Bathroom also had mold. The room was very small. There was no window in the room. After speaking with reception they can do nothing to fix hot water or poor AC. There was also a complementary computer in the lobby. This computer did not work.
Awful experience being woken up each day by people shouting in the corridor- happened on multiple occasions as staff did not care at all about their guests who may have been sleeping. Really awful and would not recommend for anyone. Also the shower fluctuated wildly between hot and cold was scalding at times and made it unpleasant as well.
Nice hotel in the middle of Saigon center one minute to Binh Thanh market ok breakfast nice people very helpful
Front desk also very nice people
Front desk manger Alwyse there to help
Was utterly disappointed with the hotel manager Anthony who process our check-out. He was really rude when talking to me and my elderly mother. He tried to cheat us by demanding extra money for the extra bed which we already paid upon check-in. He demanded us to pay for 3 bottle of mineral water which we consume in the hotel. As a frequent traveller around the world, this is the first hotel whose manager demanded rudely for consuming their bottle of mineral water. The manager tarnished the image of the hotel with his personal greed and corrupted intention. Hope this feedback goes to the management of Alagorn Western Hotel.
Verified traveller
Stayed 2 nights in Nov 2018
10/10 Excellent
Ned
26 Nov 2018
Was very nice and comfortable clean hotel near from Ben Thanh market and 5 minutes from center of Saigon
People very polite
Anthony the Front desk Manager is very helpful
Overall, it was great experience! It’s a perfect location for foods and shopping. There is barbershop pretty cheap about 2 doors away. I would definitely stay here again!
I would like to praise the staff for being very polite & attentive, especially the twin bellboy. We stayed in a junior suite, a bit pricey but room was comfortable for 3 adults. Fittings were dated but acceptable. Breakfast was average but suffice, they changed menu everyday. Location was superb, very close to Ben Thant market and easy to go around. The receptionist helped us to book Grab few times. Overall we did enjoyed our stay in Alagon Western and will come back again.
It was good overall. Room a little two small for two. But you pay what you get. A little to noisy during the night as there is a market in front.
KIT
Stayed 4 nights in May 2018
8/10 Good
Hamzah
22 May 2018
Liked: Cleanliness, staff & service
A nite in Saigon
Overall its ok, I like it coz it meets my requirement, nearby Muslim food restaurant, and nice area for middle range shopping. But I am a little disappointed in the morning next day, Its noisy, guessed someone is doing some drilling works at the upper floor, its noisy. Maybe I will comeback should I be in Saigon again.
Room is a bit small. but the staff was overly accommodating. Very helpful and nice people that spoke English well. Even left our luggage there 4 hours post checkout with no issues. Would stay again!
Verified traveller
Stayed 1 night in May 2018
8/10 Good
Norain, Singapore
12 May 2018
Liked: Cleanliness, staff & service
Okay okay only lah. For the price you may get better one away from the super busy pasar mlm street noise. Breakfast is on the top floor. Not advisable for elderly who cant climb up one storey level from 8th to 9th floor. The breakfast has wide spread of halal food as what the staff said. But there is non halal corner as well. It will be good if the restaurant can have fully halal certified by Muslim HCM official logo there. Nonetheless there are plenty of Muslim restaurants just outside the hotel. Good thing is this hotel offers free shuttle to many tourist focal point. Keep it up! But booking is 24 hrs in advance.
My farther, sister & myself very satisfied with the hotel services & condition. Staff are friendly and they also recommended a good place to shop with better quality. I like the buffet bfast that provided by the hotel. Thanks Chef for the nice & tasty food ;)