Apartments in Hitchin

"All overall good experience"

"Loved our weekend away! Staff were polite and the facilities were great! Big shout out to the bar manager. He made us some great cocktails. Would book again!"

"The hotel itself was good but we had my van broken into as well as two other vehicles we had a expensive amount of equipment stolen to the value of £24000 so I won’t be staying there in the future "

"Nice bar, but a bit pricey. Comfortable room. 5-10 min walk to terminal building which is important when youre checking in before 5am."

"We would return to this hotel, because in many ways it was lovely! Super park view, well organised breakfast, sky bar views, great location-we stayed 3 nights-great value for money. Car parking was not a problem, plenty of spaces but pricing confusing! We arrived at the car park 3-5pm and left 10.30-11am each day-and was charged £9 each day! The hotel said it was cheaper if they didn't endorse the ticket-so we didn't! I will add a photo of the car park notice-confusing! and the one at the hotel for the surface car parking which seemed to be accurate! The room was spacious, but at 5'3'' I nearly had to take a running jump to get on the bed-it was so high! Only one chair for both of us, so it was a hot seat to try to get on first! It would have been good for both of us to be able to sit with a cuppa and look at the view in the morning! After first night the room was made up, second day we came back to dirty cups, full bins etc-apparently you have to ask for your room to be made up? In the evening bar staff stood around chatting, quick to get orders-but slow to deliver! One evening we waited over half an hour for 2 hot chocolates (they did only charge us for one when they eventually came) Bar and restaurant food-limited and expensive."

"Clean room with all amenities working. Friendly check in staff. Breakfast was included and ticked all the boxes, it even had a nice touch of offering a hurry bag for your pastries. The down side was the £4 shuttle charge each way. I would have been nice to know this before booking. "

"2nd stay , love this place , will definitely return"

"Best nights sleep in s hotel for ages. Lovely pillows 👍"

"Mixed feelings. The room itself was fine, the experience not so great. I had chosen this hotel in part because it was a good location and had an EV charger. The EV charger was not working and the experience in reporting and trying to get resolved was infuriating. I had to go elsewhere and charge. The EV alone I probably would have overlooked, particularly as it involved a third party. However, upon check out the hotel attempted to charge me for a dinner that I hadn’t ordered or had! Ironically I had eaten elsewhere whilst waiting for my car to charge. Again, mistakes can happen, but the receptionist was at first insistent that as that’s what her computer said, I had to pay it! Eventually sorted, but took way too long, making me late for an meeting, and did not appreciate the accusatory manner. So an okay stay bookended by two poor and frustrating experiences."