Hilton Hotels in Historic Route 66 from NZ$287

The Chicago Hotel Collection - Magnificent Mile

2/10 Terrible

"BEWARE: I booked and paid for this hotel a month in advance. My train was delayed a few hours, so I arrived at the hotel about 7pm. However, I completed an echeck-in at the hotels request at 1pm. Upon arriving, there was a short line of people waiting to check-in and they were upset and asking to speak with a manager. When I got to the counter with my 2 kids, I was told they sold my room and there wasn't anything available for us. And on top of that, the money I had paid for the 2 nights stay was not refunded yet. I had only taken a some money with me for our daily activities so I had to use our daily living money to pay for another room that was a 30 min drive outside of the city. Completely ruined the trip I had planned for my daughter's birthday. The young girls running the front desk showed no remorse at all for leaving us with no place to stay. Their reasoning was that the hotel had sold out by 2:30 even though check in wasn't until 4. I had to call Expedia to get my refund and the hotel told Expedia that they were experiencing some technical errors with their booking system. A complete lie. So beware if this hotel. A reservation and prepaid room mean nothing. They will leave you on the streets of Chicago without blinking their eyes. Shameful . They sent me a text, while I was sitting in their lobby trying to figure out where I could stay on the money I had left ."

Harrah’s Laughlin - A Caesars Rewards Destination

10/10 Excellent

"Very nice great service"

Holiday Inn Chicago Dwtn - The Mart by IHG

2/10 Terrible

"terrible rooms, terrible cleaning non stop spiders coming from the windows, water damage in bathroom and main room restaurant staff was rude and accused us of stealing breakfast but the assistant manager was very understanding"

Congress Plaza Hotel

10/10 Excellent

"It’s old but clean"

The Aquarius Casino Resort, BW Premier Collection

4/10 Poor

"We stayed for 5 nights and 6 days. Overall it was a horrible stay. Overbooked, understaffed, poor customer service, smells like mold and the list can go on and on. 3rd floor plumbing is complete trash. They should provide plungers in each room on that floor since so many people needed maintenance. One time maintenance took one hour to arrive. 3rd floor rooms smelt moldy and often smelt of feces coming through the vents. One of the days the 24/7 cafe had to close because they were understaffed (only Mindy and Haley were amazing). The pool shows open 9am-11pm but one of the days the pool didn't even open until 3pm so guests were forced to go to the pool at Edgewater if they wanted a pool. They have cabanas and daybeds which cannot be reserved due to staffing. Weekend valet times were insane (taking 30 minutes to bring the car around). During the 30 min wait, the guy working the window was making snarky remarks when people were not providing tips. Valet even closed mid-day on a Saturday. Overall, the property was run down and was in no way, shape or form family friendly. Nothing for families to do (and rather boring). Poor ventilation and very smokey (especially compared to Edgewater). By far the worst customer service of any hospitality spot. We had better customer service from the gas station attendant. If you are going to charge resort fees, be sure the quality is there to support that. Won't be staying here again."

Hotel Riu Plaza Chicago

10/10 Excellent

"My husband and I really enjoyed staying at Hotel Riu Plaza Chicago. Staff was friendly and helpful. Hotel is very clean. Breakfast & bar is so delicious we definitely will come back. Chi Love you! Thank you so much."

Aloft Chicago Mag Mile

6/10 Okay

"There needs to be better clarification from staff regarding the $100 charge when valeting your car."

Central Loop Hotel

6/10 Okay

"Problemas con el baño"

The Chicago Hotel Collection Ambassador Gold Coast

6/10 Okay

"Nothing to write home about. The location was great, the hotel itself had seen better days. Was clean enough but the room was nothing special."

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Our top choices for Historic Route 66 Hilton Hotels

Hilton Chicago O'Hare Airport

Hilton Chicago

Hilton Chicago/Magnificent Mile Suites

Palmer House a Hilton Hotel

Hilton Chicago/Oak Brook Hills Resort & Conference Center

The Drake

Hilton St. Louis Airport

Hilton St. Louis Frontenac

Hilton St. Louis at the Ballpark

Hilton Santa Fe Buffalo Thunder

Top Historic Route 66 Hotel Reviews

The Chicago Hotel Collection - Magnificent Mile

Harrah’s Laughlin - A Caesars Rewards Destination

Holiday Inn Chicago Dwtn - The Mart by IHG

Congress Plaza Hotel

The Aquarius Casino Resort, BW Premier Collection

Hotel Riu Plaza Chicago

Aloft Chicago Mag Mile

Central Loop Hotel

The Chicago Hotel Collection Ambassador Gold Coast

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