Rating Details:
The property manager was adequately helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Very Disappointing! We are experienced travelers, and former owners for 18 years of a duplex Beach Rental property in NJ; Every summer for the last 10 years, we (20-25 Family members) go somewhere, eg. HHI, Murrells Inlet, OBX, Myrtle Beach, etc. Expectations were high since this house was renovated this year. External appearances were good, pool clean, pool area very pleasant, plenty of chairs ,grill was clean and had propane, linens were excellent. Inside was clean. Now for negatives: One Frig. (with slow ice maker), is inadequate; only 16 dining chairs or stools; Microwave broken; portable one was supplied; Broken ice machine and five broken rocking chairs stored on the ground floor; (only 2 rocking chairs available); access from ground floor to pool was thru a row of large bushes; granddaughter locked in third floor bathroom as a result of a cheap broken lock; Realtor staff responded fairly quickly after hours and had to kick the door down; Elevator stuck between floors; piece of cheap internal cage door broke off and jammed; Staff slow in responding and had to remove the door; Internet never did work consistently; never could watch TV ! I know how important reviews are, and I tried to be fair in my assessment, but from our experience, some of these problems were unprecedented and should never had happened. Our family voted unanimously never to return to this house !! Hopefully this review will help owner and rental management to do better next time !!