Ratings based on 759 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveller

Visit to Melbourne

Posted 24/09/2016
Pros: Comfortable bed
Cons: Price was a bit high for this type of accommodation.
Location: Good location, close to nice shopping centre
The rooms was clean and tidy with clean towels available daily.
5 out of 5
by A verified traveller from South Australia

Nice clean hotel on main highway

Posted 12/07/2016
Pros: The friendly staff and the location
Cons: Parking when there is a function on.
Location: Nice quiet location with easy access to the city by either car or train.
Enjoy staying at this motel as we can travel to the city or shopping centres without any trouble.
Comment from Hotel Management
19/07/2016 by Bhuwan Shrestha, Hotel Management
Dear Fiona, Thank you for your time to write feedback about your recent stay with us. We are delighted you enjoyed your stay and you found our location really convenient. Thank you for choosing Buckingham International and we look forward to welcome you again. Regards, Bhuwan Shrestha
4 out of 5
by A verified traveller

nice hotel.

Posted 14/06/2016 on Wotif
Pros: Comfortable. Staff were great. Nice apartment.
Cons: washing machine in the apartment and the laundrety hours closed at 8pm.
Location: Close to big shopping centre and facilities. A bit to far from the CBD. Had to do a lot of travelling to get to tourist attractions
Staff were friendly. Room service fantastic although didn't obey the Do Not Disturb when displayed. Only down point was no washing machine in the 3 bed apartment and the laundry hours. The distance from the CBD was to far. OK if your visiting out that way. Overall a good stay but to much time travelling back and forth
2 out of 5
by A verified traveller

Posted 09/06/2016 on Hotels
We didn't enjoy our stay. Paid for a room upgrade but found the quality of the room disappointing. It was a cold and rainy night but he heater in the room wasn't working and neither was the TV remote control. The staff on duty in the evening were helpful but lacked the knowledge to do much.
Comment from Hotel Management
by Dinar, Hotel Management
Hi, Thank you for your time to write feedback about your recent stay with us. I am disappointed to hear you didn't enjoy your stay with us. We do service the heaters in the room regularly and there shouldn't be any problem at all. I will speak to the staff member and if necessary I will provide more training. Thank you again for choosing Buckingham International Hotel and we look forward to welcome you again. Regards, Bhuwan Shrestha
5 out of 5
by A verified traveller

Very clean

Posted 08/06/2016 on Wotif
Very convenient when visiting this part of Melbourne. Very clean excellent stay for 1 night.
Comment from Hotel Management
14/06/2016 by Bhuwan Shrestha, Hotel Management
Hi, Thank you for your time to write feedback about your stay with us. I am delighted that you found our Hotel clean and the location really convenient . We look forward to welcome you again. Regards, Bhuwan Shrestha
2 out of 5
by A verified traveller from Victoria

Cleanliness needs to be improved

Posted 03/06/2016
Dirty coffee mug and spoon left in room from previous guests. Shower had mould around edges. Overall not very clean room
Comment from Hotel Management
07/06/2016 by Bhuwan Shrestha, Hotel Management
Dear Pippa, Thank you for your time to write feedback about your experience at our property. I am disappointing to hear that your room wasn't clean. I have addressed it housekeeping manager and it shall not happen again. We hope to see you again. Regards, Bhuwan Shrestha
5 out of 5
by A verified traveller

Lovely hotel close to my work

Posted 28/05/2016 on Wotif
Thoroughly enjoyed my stay after a night at the theatre in Melbourne and as I had an early start for my work in Hampton the next morning, everything worked perfectly.
Comment from Hotel Management
07/06/2016 by Bhuwan Shrestha, Hotel Management
Hi, Thank you for your time to write feedback about your recent stay with us. I am delighted to hear our location was perfect for you. We look forward to welcome you again. Regards, Bhuwan Shrestha
3 out of 5
by Donna from Burnie

review

Posted 25/05/2016 on Hotels
Friendly helpful staff in front desk and the evening restaurant staff were very hospitable.
Comment from Hotel Management
by Dinar, Hotel Management
Dear Donna, Thank you for your time to write feedback about your experience at our hotel.I am delighted to hear you found our reception and restaurant staff really friendly. Thank you again for choosing best western plus Buckingham International Hotel.We are looking forward to welcome you gain. Regards, Bhuwan Shrestha
4 out of 5
by bryan from Wodonga

Good night was had.

Posted 16/05/2016 on Hotels
Suited our needs. Finished our days work,checked in and showered. Still had time for some shopping down the road at Major shopping centre,(Friday night late night shopping till 9 pm) Dinner and then a movie.This is just a Km down the road. A comfortable bed with enough space all round.
Comment from Hotel Management
27/05/2016 by Dinar, Hotel Management
Dear Bryan, Thank you so much for your wonderful feedback about your experience at our property.. It is always a pleasure to receive positive feedback and I will share this with the team. We look forward to welcome you again. Regards, Bhuwan Shrestha Front Office Manager BEST WESTERN PLUS Buckingham International
3 out of 5
by A verified traveller

Posted 08/05/2016 on Hotels
Comment from Hotel Management
by Dinar, Hotel Management
Hi, Thank you for choosing Best western Plus Buckingham International Hotel. Hope to see you again at our hotel. Regards, Bhuwan Shrestha