Ratings based on 831 Verified Reviews

4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller from melbourne

Not worth the money

Posted 29/03/2017
Room was so small and had poor facilities, also very outdated and quite unclean. Dirty bathroom, marks on walls, cobwebs in corners and air conditioner smelt like a thousand sweaty socks!! Would not stay here again.
Comment from Hotel Management
04/04/2017 by Bhuwan, Hotel Management
Dear Guest, Thank you for taking time to write review about your recent experience at Buckingham International Hotel. Please accept my apology for any inconvenient. I will address your comment with housekeeping manager and we shall work hard to improve the cleanness of the room and service. Thank you for again for choosing Buckingham International Hotel and we hope to see you again. Regards, Bhuwan Shrestha
3 out of 5
by A verified traveller

Close to cafes and shopping

Posted 06/03/2017
Cons: Upgrade the TVs, wifi and the beds.
No digital TV just sky channels. Wifi not working at night
Comment from Hotel Management
09/03/2017 by Bhuwan, Hotel Management
Dear Guest, Thank you for your time to share feedback about your experience at Buckingham International Hotel. We are located close to cafes, shopping centres and beach which is really handy for all our guest. In regards to TV channels, we do have Foxtel available in all rooms and it includes Fox sports 1,2&3 and other channels. I am sorry to hear that the Wifi wasn't working at night. I highly recommend for future stay to contact reception if any problem arise so we can rectify it immediately. Thank you again for choosing Buckingham International Hotel and we hope to see you again. Regards, Bhuwan Shrestha
5 out of 5
by richard

Easy access and location

Posted 22/02/2017 on Hotels
Just needed a quiet one night stay and the Buckingham provided that.
4 out of 5
by Tracie

Comfortable

Posted 21/02/2017 on Hotels
Had a lovely quite room. Only downside was the shower, totally hot then totally cold, unable to keep a steady temp
Comment from Hotel Management
28/02/2017 by General Manager, Hotel Management
Dear Tracie, Thank you for your time to share feedback with us. I am delighted to hear that you had nice stay. In regards to shower, I will get our maintenance manager to fix it. I sincerely apologies for any inconvenient. Thank you again for choosing Buckingham International Hotel and we look forward to welcome you again. Regards, Bhuwan Shrestha
4 out of 5
Recommended
for Everyone
by A verified traveller from Melbourne

Lovely quite place on main highway.

Posted 20/02/2017 on Wotif
I needed somewhere close to hospital for early morning appointment. Buckingham was perfect. Easy access to main roads. Shops around the corner. Big shopping centre 5 mins down road. staff so Friendly. I am going back to try dinner in restaurant.
Comment from Hotel Management
23/02/2017 by Bhuwan, Hotel Management
Dear Lorraine, Thank you for your time to share your experience at Buckingham International Hotel. I am delighted to hear that the location of our hotel was ideal for you. We would love to have you here for a dinner. Please give us a call to book a table. Thank you again for choosing Buckingham International Hotel and we look forward to welcome you again. Regards, Bhuwan Shrestha
5 out of 5
by Wayne

Posted 17/02/2017 on Hotels
Enjoy the stay for one night was quiet handy to Southland shopping centre will stay again soon room was clean staff check in and check out was friendly
5 out of 5
Recommended
for Everyone
by A verified traveller from Kyabram

Great hotel in a great location

Posted 16/02/2017 on Lastminute
Pros: Very convenient and the grounds are very well maintained. Lovely to see trees.
Cons: Nothing that we could see
Location: Just a short walk to Southland Shopping Centre and not very far from Sandringham Beach
We stayed at this motel for an overnight stay and found it to be very clean and comfortable. Staff were very helpful. Would definitely stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveller from Perth

very nice quite central for my requirements

Posted 14/02/2017
Pros: every thing
Cons: microwave in room would be nice
Location: shopping centre and coffee shops train station
my stay was very enjoyable staff was very helpful and well manned and efficent
Comment from Hotel Management
17/02/2017 by Bhuwan, Hotel Management
Dear Marlene, Thank you for your time to share feedback with us. I am delighted to hear you enjoyed all aspects of our hotel service. In regards to microwave in the room, it is available on request. Thank you again for choosing Buckingham International Hotel and we look forward to welcome you again. Regards, Bhuwan Shrestha
5 out of 5
by Stephen

Posted 11/02/2017 on Hotels
We were upgraded and the room was excellant
4 out of 5
Recommended
for Everyone
by A verified traveller from Hamilton

Disappointed

Posted 07/02/2017 on Wotif
Pros: Clean modern facilities close to our travel destination.
Cons: That the upgrade advertised with the WOTIF booking actually gets applied.
Disappointed that the free room upgrade was not honoured. Booked a Standard Queen Room with a free upgrade and got a Standard Queen Room - no upgrade.
Comment from Hotel Management
13/02/2017 by Bhuwan, Hotel Management
Dear Kevin, Thank you for your time to share feedback with us about your recent stay with Buckingham International Hotel.I am disappointed to hear that your room weren't upgraded as advertised. I sincerely apologise for that. I will follow up with staff in this regard and we shall implement a procedure so it doesn't happen again. Thank you for choosing Buckingham International Hotel and we look forward to welcome you again. Regards, Bhuwan Shrestha