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Reviews of Days Inn by Wyndham Hicksville Long Island

2 out of 5
Days Inn by Wyndham Hicksville Long Island
828 S Oyster Bay Rd/I-495, I-495 Oyster Bay Rd Exit 43, Hicksville, NY

Reviews

6.4
Rating 10 - Excellent. 201 out of 1002 reviews" "
Rating 8 - Good. 240 out of 1002 reviews" "
Rating 6 - Okay. 221 out of 1002 reviews" "
Rating 4 - Poor. 149 out of 1002 reviews" "
Rating 2 - Terrible. 191 out of 1002 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

russell

Liked: Staff & service
Staff noisy!
Stayed 1 night in Apr 2024
Response from General Manager on 15 Apr 2024
Dear Guest, thank you for your feedback and comments. I am happy to hear that you were happy with your stay at Days Inn. Thank you for booking with Days Inn.

10/10 Excellent

Jeanne

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay.
Stayed 1 night in Apr 2024
Response from General Manager on 15 Apr 2024
Dear Guest, thank you for your positive feedback and comments. I am very pleased to hear that you were happy with your stay. Hope to see you soon.

6/10 Okay

Carolyn

Liked: Cleanliness
Stayed 2 nights in Mar 2024
Response from General Manager on 15 Apr 2024
Dear Guest, thank you for your feedback. Your feedback is very important to us. Thank you for booking with Days Inn. Hope to see you in the future.

4/10 Poor

Will

Liked: Cleanliness, staff & service
You get what you pay for The bathrooms recently upgraded
Stayed 1 night in Apr 2024
Response from General Manager on 16 Apr 2024
Dear Guest, thank you for your feedback and comments. Your feedback is very important to us. We are in the process of updating the property. Thank you for booking with Days Inn. Hope to see you in the future.

4/10 Poor

Jamie, Merrick

Travelled with partner
Liked: Staff & service
Disliked: Amenities
There was a door separating the rooms and my boyfriend and I could hear every word of a conversation going on next door. It was unpleasant for the few moments we stayed and decided to leave within 20 mins of us checking in.
Stayed 2 nights in Apr 2024
Response from General Manager on 16 Apr 2024
Dear Guest, thank you for your feedback and comments. I am saddened to hear that you were not happy with your stay at Days Inn. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations.

8/10 Good

Lisa

Liked: Staff & service, property conditions & facilities
The staff was friendly and helpful.
Stayed 2 nights in Mar 2024
Response from General Manager on 2 Apr 2024
Dear Guest, thank you for your feedback and comments. I am very pleased to hear that you were happy with your stay at Days Inn. Hope to see you in the future.

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small and quiet
Stayed 1 night in Mar 2024
Response from General Manager on 30 Mar 2024
Dear Guest, thank you for your positive feedback and comments. I am happy to hear that you were happy with your stay at Days Inn. Hope to see you soon in the future.

6/10 Okay

Kathryn

Liked: Cleanliness, staff & service
Room was old, but clean. Could hear every footstep above us. Male screaming and cursing someone to 'get out' next door to us around 11:30-11:45 PM. IT was very scary!!
Stayed 1 night in Mar 2024
Response from General Manager on 4 Mar 2024
Dear Guest, thank you for your feedback and comments. Your feedback is very important to us, and I am saddened to hear that you were not happy with your stay at Days Inn. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. Thank you for booking with Days Inn.

10/10 Excellent

Christopher

Stayed 1 night in Feb 2024
Response from General Manager on 4 Mar 2024
Dear Guest, thank you for your feedback. I am very pleased to hear that you were happy with your stay at Days Inn. Hope to see you in the future.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the price. Been here about a dozen times and has never let me down.
Stayed 1 night in Feb 2024
Response from General Manager on 26 Feb 2024
Dear Guest, thank you for your positive feedback and comments. I am very pleased to hear that you were happy with your stay at Days Inn. Hope to see you in the future.

4/10 Poor

Marc

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on 12 Feb 2024
Dear Guest, thank you for your feedback. Your feedback is very important to us. I am saddened to hear to that you were not pleased with the appearance of the property. We are in the process of updating the property. Thank you for booking with Days Inn.

8/10 Good

Stanley

Liked: Staff & service, property conditions & facilities
Verry good
Stayed 4 nights in Jan 2024
Response from General Manager on 1 Feb 2024
Dear Guest, thank you for the positive feedback and comments. I am very pleased to hear that you were happy with your stay at Days Inn. Hope to see you in the future.

6/10 Okay

Kristine

Stayed 4 nights in Jan 2024
Response from General Manager on 30 Jan 2024
Dear Guest, thank you for your feedback. I am happy to hear that you were happy with your stay at Days Inn. Thank you for booking with Days Inn.

2/10 Terrible

Arlene

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The cost of the room was expensive for the room we were given. The guy who checked us in should have been wearing a mask; he sneezed several times while handling my credit card & license. Also, when we returned from our party and turned on the bathroom light, we encountered a number of bugs. While we probably wouldn't have taken the "breakfast go bags," they were not offered upon check-out.
Stayed 1 night in Jan 2024
Response from General Manager on 16 Jan 2024
Dear Guest, thank you for your comments and feedback. I am saddened to hear that you were not happy with the price of the room and breakfast. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations.

4/10 Poor

Jennifer

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
It said breakfast included but it was cereal and that was it. It said no smoking but the halls smelled horrible and the room did as well. Dirty stains and the it was kinda sketchy. Wouldn’t stay again. The bed was lumpy along with the pillows. Overall bad experience
Stayed 1 night in Jan 2024
Response from General Manager on 11 Jan 2024
Dear Guest, thank you for your feedback and comments. Your feedback is very important to us. I am saddened to hear that you were not happy with the appearance of the property and breakfast. I am sorry about the limited breakfast. The housekeeper cleans the rooms thoroughly for any bad odor in the room. The entire property is non smoking. Thank you for booking with Days Inn.

10/10 Excellent

Antonela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager on 11 Jan 2024
Dear Guest, thank you for your positive feedback. I am very pleased to hear that you were happy with your stay at Days Inn. Hope to see you soon.

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 3 nights in Jan 2024
Response from General Manager on 11 Jan 2024
Dear Guest, thank you for your feedback. I am very happy to hear that you found your stay comfortable at Days Inn. Hope to see you in the future.

2/10 Terrible

Cesar, Copiague

Disliked: Amenities
Stayed 1 night in Dec 2023
Response from General Manager on 10 Jan 2024
Dear Guest, thank you for your feedback. Your feedback is very important to us. I am saddened to hear that you were not happy with the appearance of the property. We are in the process of updating the property. Thank you for booking with Days Inn.

2/10 Terrible

Tiffany

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My children i and I went in the room, it look clean but reaked of urine. There was constant smell of smoking we had a had time breathing. The pictures are nicer than the actual room. The tv didn’t even work. Luckily we didn’t have to stay there all day. We just needed a place to sleep at nights. I will not be returning.
Stayed 2 nights in Dec 2023
Response from General Manager on 8 Jan 2024
Dear Guest, thank you for your feedback and comments. Your feedback is very important to us. I am saddened to hear that your were not happy with the smell of smoke in the room. Our staff cleans the room thoroughly. The entire property is non smoking. Thank you for booking with Days Inn.

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was smooth, the young man was very polite and accommodating
Stayed 1 night in Dec 2023
Response from General Manager on 8 Jan 2024
Dear Guest, thank you for your positive feedback and comments. I am very happy to hear that you were happy with your stay at Days Inn. Hope to see you in the future.

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from General Manager on 8 Jan 2024
Dear Guest, thank you for your positive feedback. I am very pleased to hear that you were happy with your stay. Thank you for booking with Days Inn.

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
The person at the front desk was asleep as I tried to check in around 2 am. Other than that it was a good overall experience
Stayed 1 night in Dec 2023
Response from General Manager on 8 Jan 2024
Dear Guest, thank you for your positive feedback. I am very happy to hear that your were happy with your stay at Days Inn. Hope to see you in the future.

6/10 Okay

Michael

Travelled with family
Pictures don't match the property
it's a motel, pictures are deceiving. It is actually in a little in disrepair
Stayed 1 night in Dec 2023
Response from General Manager on 8 Jan 2024
Dear Guest, thank you for your comments and feedback. I am saddened to hear that you were not happy with the appearance of the property. We are in the process of updating the property. Thank you for booking with days Inn.

10/10 Excellent

Alphea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from General Manager on 8 Jan 2024
Dear Guest, thank you for your positive feedback. I am very pleased to hear that you found your stay comfortable at Days Inn. Hope to see you soon.

4/10 Poor

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people in the room upstairs were loud and stomping around in the room all night. On top of that I was accused of smoking in the room when I was not smoking in the room.
Stayed 1 night in Dec 2023
Response from General Manager on 8 Jan 2024
Dear Guest, thank you for your feedback and comments. Your feedback is very important to us. I am sorry to hear that you were disturbed the noises from the above the room. Thank you for booking with Days Inn.

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from General Manager on 8 Jan 2024
Dear Guest, thank you for your positive feedback. I am very pleased to hear that you were happy with your stay at Days Inn. Hope to see you in the future.

10/10 Excellent

Naimul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from General Manager on 8 Jan 2024
Dear Guest, thank you for your feedback and comments. I am very pleased to hear that you found your stay comfortable at Days Inn. Thank you for booking with Days Inn.

10/10 Excellent

Augusta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will return in the future
With the motel look, my family eas nervous but ended up enjoying their stay and commented that the bed was comfortable and they would come back. Many stores accessible from stay.
Stayed 2 nights in Dec 2023
Response from General Manager on 5 Dec 2023
Dear Guest, thank your for your positive feedback and comments. I am very pleased to hear that you were happy with your stay at Days Inn. Thank you for booking with Days Inn and hope to see you soon.

4/10 Poor

Hector, Norwich

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Booked a King bed and I was given a double bed room, went to front desk and no solution was offered. Breakfast was a little bit of cereal, coffe, a granola bar, cup of cocktail fruit and a little bottle of water. A very low end place to stay.
Stayed 2 nights in Nov 2023
Response from General Manager on 15 Jan 2024
Dear Guest, thank you for your feedback and comments. Your feedback is very important to us. I am saddened to hear that you were not happy with the room and breakfast. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations.

4/10 Poor

Amarilis

Travelled with family
Disliked: Amenities, property conditions & facilities
Couldn’t sleep from footsteps crunching on the ceiling all night The attempt at a free breakfast is a joke
Stayed 1 night in Nov 2023
Response from General Manager on 27 Nov 2023
Dear Guest, thank you for feedback and comments. Your feedback is very important to us. I am saddened to hear that you were disturbed by the noises and breakfast. I am sorry about the limited breakfast. Thank you for booking with Days Inn.

6/10 Okay

Rolando

Stayed 4 nights in Nov 2023
Response from General Manager on 8 Jan 2024
Dear Guest, thank you for your feedback. Your feedback is very important to us. I am to hear that you were happy with your stay at Days Inn. Hope to see you soon.

10/10 Excellent

GAIL, Santa Ana

Stayed 2 nights in Oct 2023
Response from General Manager on 8 Jan 2024
Dear Guest, thank you for positive feedback. Your feedback is very important to us. I am very pleased to hear that you were happy with your stay at Days Inn. Hope to see you in the future.

8/10 Good

Rowland

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from General Manager on 27 Nov 2023
Dear Guest, thank you for your feedback. Your feedback is very important to us. I am happy to hear that you were happy with your stay at Days Inn. Hope to see you in the future.

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from General Manager on 27 Nov 2023
Dear Guest, thank you for the positive feedback. I am very pleased to hear that you found your stay comfortable at Days Inn. Thank you for booking with Days Inn.

4/10 Poor

Crudel

Disliked: Cleanliness, property conditions & facilities
SEEM LIKE A HOMELESS SHELTER, NOT A HOTEL..
Stayed 2 nights in Nov 2023
Response from General Manager on 13 Nov 2023
Dear Guest, thank you for your comments and feedback. I am saddened to hear that you were not happy with the property. This hotel is not a homeless shelter. Thank you for booking with Days Inn.

4/10 Poor

Danielle, mastic

Disliked: Property conditions & facilities
Run down property did not feel safe
Stayed 1 night in Nov 2023
Response from General Manager on 6 Nov 2023
Dear Guest, thank you for your feedback and comments. Your feedback is very important to us. I am saddened to hear that you were not happy with the appearance of the property. We are in the process of updating the property. Thank you for booking with Days Inn.

6/10 Okay

VAN V., Silver Spring

Nice and comfortable
Stayed 1 night in Nov 2023
Response from General Manager on 6 Nov 2023
Dear Guest, thank you for your comments. I am happy to hear that you found your stay comfortable at Days Inn. Hope to see you in the future.

2/10 Terrible

ISA

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was kept up all night from the person above me making a lot of noise. Didn’t get any sleep.
Stayed 1 night in Nov 2023
Response from General Manager on 6 Nov 2023
Dear Guest, thank you for your feedback and comments. I am sorry to hear that you were disturbed by lot of noises. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

asm

Travelled with family
Liked: Amenities
The floor was solid wood or Tile, but it was Sticky. Someone before might spill soda and they did not clean enough. and The floor was sticky. we did not like it. It was not clean floor. The under bed sheet was old and not comfortable. Breakfast is just Milk and Cereal. Overall average quality.
Stayed 2 nights in Oct 2023
Response from General Manager on 30 Oct 2023
Dear Guest, thank you for your feedback and comments. Your feedback is very important to us. I am saddened to hear that you were not happy with your stay. Our housekeepers cleans the room thoroughly. Thank you for letting us know about the sticky floor. We will definitely resolve the problem that you mentioned to us. Thank you for booking with Days Inn.

6/10 Okay

Brunel’art

Stayed 1 night in Oct 2023
Response from General Manager on 27 Nov 2023
Dear Guest, thank you for your feedback. Your feedback is very important to us. I am happy to hear that you found your stay comfortable at Days Inn. Hope to see you soon.

8/10 Good

Genna

Travelled with family
Liked: Staff & service
Stayed 1 night in Oct 2023
Response from General Manager on 31 Oct 2023
Dear Guest, thank you for your feedback and comments. I am very pleased to hear that you found your stay comfortable at Days Inn. Thank you for booking with Days Inn. Hope to see you in the future.

2/10 Terrible

rywin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from General Manager on 25 Oct 2023
Dear Guest, thank you for your feedback. I am saddened to hear that you were not happy with the appearance of the property. We are in the process of updating the property. Thank you for booking with Days Inn.

2/10 Terrible

Maria

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs renovation. Phone doesn't work.
Stayed 1 night in Oct 2023
Response from General Manager on 23 Oct 2023
Dear Guest, thank you for your feedback and comments. Your feedback is very important to us. I am saddened to hear that you were not happy with the appearance of the property. We are in the process of updating the property. Thank you for booking with Days Inn.

4/10 Poor

Linda

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from General Manager on 23 Oct 2023
Dear Guest, thank you for your feedback. I am saddened to hear that you were not happy with the property. We are in the process of updating the property. Thank you for booking with Days Inn.

6/10 Okay

HEATHER

Stayed 4 nights in Oct 2023
Response from General Manager on 13 Nov 2023
Dear Guest, thank you for your feedback. Your feedback is very important to us. I am happy to hear that you were happy with your stay at Days Inn. Thank you for booking with Days Inn.

8/10 Good

charanjit

Stayed 1 night in Oct 2023
Response from General Manager on 8 Nov 2023
Dear Guest, thank you for your positive feedback and comments. I am happy to hear that you were happy with your stay at Days Inn. Hope to see you soon.

8/10 Good

Richard

Liked: Cleanliness, staff & service
No frills but nice motel
Convenient location and affordable price, nice room and staff pleasant and helpful.
Stayed 2 nights in Oct 2023
Response from General Manager on 17 Oct 2023
Dear Guest, thank you for your feedback and comments. I am very pleased to hear that you were happy with your stay at Days Inn. Hope to see you in the future.

6/10 Okay

Melissa

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Meh hotel, restaurant great
The bed was comfortable, the linens looked clean. It looked like the room had been "refreshed" somewhat recently with new beadspreads and linens and paint (over the previous wallpaper). But the floor looked like it hadn't been cleaned in weeks (or more). There were several signs stating that they were keeping daily housekeeping to a minimum due to covid. But regardless of not having fresh towels every day and our bed made (boohoo) our room was tiny, it would have taken 5 minutes to clean between guests. The furniture and curtains were filthy also. One night there was someone in the hallway next to our room talking on his phone for hours, but i put on the a/c and it was loud enough to drown him out for the most part. The restaurant attached to the hotel was amazing, though! It looked run down from the outside, but the food was WOW!
Stayed 4 nights in Oct 2023
Response from General Manager on 13 Oct 2023
Dear Guest, thank you for feedback and comments. Your feedback is very important to us. I am saddened to hear that you were not happy with the appearance of the property. Room service is upon request. We are in the process of updating the property.

8/10 Good

Emmett

Stayed 3 nights in Oct 2023
Response from General Manager on 2 Nov 2023
Dear Guest, thank you for your feedback. I am happy to hear that you were happy with your stay at Days Inn. Thank you for booking with Days Inn.

6/10 Okay

Evan, Greenwood

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Wow, first time in a while that I haven't given great scores to a location. This place was rough around the edges. Just about every aspect of it could use updates and improvements. It was a place to stay and that's about it. Shower head score 6/10.
Stayed 1 night in Oct 2023
Response from General Manager on 11 Oct 2023
Dear Guest, thank you for your feedback and comments. Your feedback is very important to us. I am saddened to hear that you were not happy with the appearance of the property. We are in the process of updating the property. Thank you for booking with Days Inn.