Search Castles in Heyd

"The hotel is under new management but has lost its customer focus and attention to cleanliness The general staff were nice but the senior management were rude "

"Wifi not efficient "

"All perfect except the pillows..we could not sleep properly..very bad pillow for an hotel.. For the rest all perfect:room, bathroom, staff and breakfast!"

"Grocery store adjacent. Several cafees and Restaurants within 5 min. Walk."

"Very near the circuit, underground parking available and outdoor trailer parking in front of the property."

"Beautiful spa area with plenty of seating around Option of sauna or steam rooms plus pool Corridors in hotel a little bit tired and rooms quite bland"

"Staff should have been more attentive. Heating in room broken Hotel restaraunt fully booked on arrival. No space for hotel guests - booked with external visitors. "

"Excellent staff, breakfast was fabulous! Would highly recommend "

"Do not book to stay here! The room was absolutely filthy, it clearly hadn’t been checked before we were put in there. We stayed for a few hours and then left as it was disgusting and we didn’t feel comfortable to stay until checkout, we actually got ready in the car park as that was cleaner. There was dead bugs everywhere, dust and dirt on the floor and even the toilet roll was covered in dirt. We took pictures and reached out to expedia for a refund, however the manager at the hotel is refusing to provide any sort of money back for this awful stay. Book somewhere else. "