Heron's Watch Hotels, Bradenton

"Awful service and bedrooms "

"First time we stayed here we loved it. 2nd time we stayed - everything went wrong The girl at the front desk is incompetent - will say anything to get you off the phone or away from her desk. I tried at least 10 times before our stay I rang to get a 2nd floor unit as the first time we stayed ground floor and cockroaches can come in through the sliding doors that lead to the grass outside the room. Eventually spoke to a guy who said our room request was accepted. Check in came. No such thing. Downstairs and over 4 days I had to kill 2 massive cockroaches. Early check in? Lip service from the worst customer service person. I am sure they know who I am talking about and she must be related to ownership as no one would put up with that if they had to. So my wife waits around for hours only to call back in to be told rooms ready ages ago but it’s not upstairs. Bedside drawer fell off the wall - could have killed our dog or broken my foot. No sorry. No apology. We were seriously thinking about booking the entire place for an EDM or music event but will keep looking elsewhere. Such a shame. This place has so much potential. They just need to care, more. "

"We came in 2 days early staying in condos, and this was the perfect place to hang our hat until our place was ready. The breakfast was fantastic and we even came back for happy hour at the hotel bar during our stay in the condos"

"Love the location, excellent service and place clean and quite "

"Checkin was fast and efficient. The room was very clean and spacious. Beds were clean and comfortable. I didn't eat breakfast as i went to the restaurant for meals. It was so delicious. I stay here whenever I'm close to this area. I Love it!"

"I will definitely be back to Kompose when visiting Florida again. Perfect location, it’s beautiful, great amenities, full bar, pool, and jacuzzi. Staff is absolutely amazing. Wish I could remember the name of the young gentleman at front desk and our bartender. Love this place."

"Most importantly it is clean good place to be around the area"

"Room wasn’t clean, they forget to clean it one day so we got back to unmade bed and dirty towels. Overall sense of chaos at hotel. No amenities. "

"Great staff"