The Refinery Urban Suites

Family-friendly hotel with 2 outdoor pools and full-service spa

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Photo gallery for The Refinery Urban Suites

Hypo-allergenic bedding, in-room safe, individually furnished, desk
Hypo-allergenic bedding, in-room safe, individually furnished, desk
Exterior
55-inch Smart TV with satellite channels, iPod dock, books
Exterior
At The Refinery Urban Suites, you can look forward to a rooftop terrace, a coffee shop/cafe and a garden. Treat yourself to a massage at the on-site spa. In addition to a playground and a library, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.

Popular amenities

  • Kitchen
  • Pool
  • Room service
  • Spa
  • Gym
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

Basic Room

Highlights

Soundproofed
Air conditioning
Hypo-allergenic bedding
Pillow menu
Sofa bed
Fan
Hairdryer
Private bathroom
  • 43 sq m
  • Sleeps 4
  • 1 Queen Bed

Exclusive Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
Pillow menu
Sofa bed - double
Fan
Hairdryer
  • 95 sq m
  • Sleeps 2
  • 1 Queen Bed

Basic Double Room, Patio

Highlights

Patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed

Premium Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
Pillow menu
Sofa bed - double
Fan
Hairdryer
  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds

Comfort Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
Pillow menu
Sofa bed - double
Fan
Hairdryer
  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed
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About the area

Located in Heraklion, The Refinery Urban Suites is near the airport and near theme parks. Heraklion Port and Titakis Winery are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Ammoudara Beach and Geoponikos Kipos. Travelling with kids? Consider Natural History Museum of Crete and Watercity Waterpark. Spend some time exploring the area's activities, including winery tours.
Map
5th km. Heraklion - Moiron, Heraklion, Heraklion, Crete, 71500

What's nearby

  • General University Hospital of Heraklion - 19 min walk - 1.6 km
  • Heraklion Town Hall - 6 min drive - 6.5 km
  • Heraklion Archaeological Museum - 6 min drive - 6.5 km
  • Heraklion Port - 8 min drive - 7.2 km
  • Palace of Knossos - 8 min drive - 9.5 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 26 min drive

Restaurants

  • Snack Point
  • ‪Ο φούρνος του Νύκταρη - ‬2 min drive
  • ‪Δαφερμος - ‬7 min drive
  • ‪Γρηγόρης - ‬3 min drive
  • ‪The Italian Job - ‬17 min walk

About this property

The Refinery Urban Suites

Family-friendly hotel near Heraklion Port
Consider a stay at The Refinery Urban Suites and take advantage of a rooftop terrace, a coffee shop/cafe and a garden. Treat yourself to a massage at the on-site spa. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a playground and a library.
You'll also enjoy perks such as:
  • 2 outdoor pools
  • Free self-parking
  • Babysitting (surcharge), a computer station and concierge services
  • Games, barbecues and outdoor furniture
Room features
All guest rooms are individually furnished, and boast comforts, such as pillow menus and laptop-compatible safes, in addition to perks, such as air conditioning and separate sitting areas.
More amenities include:
  • Heating and fans
  • Hypo-allergenic bedding and sofa beds
  • Bidets, baths or showers and free toiletries
  • 55-inch Smart TVs with streaming services and satellite channels
  • Balconies or patios, wardrobes/cupboards and separate sitting areas

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Airstream Café

Things to do

  • 2 outdoor pools
  • Bicycle tours
  • Books
  • Full-service spa
  • Games
  • Health club
  • Library
  • Playground
  • Wine tours

Family friendly

  • 2 outdoor pools
  • Dining table
  • In-room babysitting
  • In-room kitchen
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hardwood flooring in room
  • No lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • At least 80% organic food
  • Designated smoking areas
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels
  • IPod dock
  • Streaming services

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Hob
  • Kitchen
  • Limited room service
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Fan
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 5.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to October
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does The Refinery Urban Suites have a pool?

Yes, this property has 2 outdoor pools.

Is The Refinery Urban Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Refinery Urban Suites?

Self-parking is free at this property.

What time is check-in at The Refinery Urban Suites?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Refinery Urban Suites?

Checkout is at 11:00 AM.

Where is The Refinery Urban Suites located?

This family-friendly Heraklion hotel is located near the airport, within 3 mi (5 km) of General University Hospital of Heraklion, Foundation for Research and Technology - Hellas and Pankritio Stadium. Nikos Kazantzakis Museum and Theodoros Vardinogiannis Stadium are also within 3 miles (5 km).

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