Beach nearby, sun-loungers, beach umbrellas

Reviews of Golden Beach Hotel

4 out of 5
Golden Beach Hotel
Eleftheriou Venizelou 191, Limani Hersonissou, Hersonissos, Crete Island

Reviews

7.6

Good

Rating 10 - Excellent. 25 out of 87 reviews" "
Rating 8 - Good. 33 out of 87 reviews" "
Rating 6 - Okay. 15 out of 87 reviews" "
Rating 4 - Poor. 9 out of 87 reviews" "
Rating 2 - Terrible. 5 out of 87 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Nicola

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Strange rules
Stayed 7 nights in Aug 2022

4/10 Poor

Yacoub

Travelled with group
Disliked: Amenities, property conditions & facilities
It says they have a beach which is true but you have to pay 7.5 € each day for the chair and 2 € for the towel daily.. the sea view balcony is two small and the air conditioned unit is on the balcony as well .. they change the towel in the room each two days which is my first time I face something like that … the rent of the room doesn’t worth the facilities… the location of the hotel is great …
Stayed 7 nights in Aug 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff.
Stayed 7 nights in Aug 2021

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival at (close to midnight), we were rudely informed we must provide a voucher for our booking - we were not able to provide a voucher as Expedia provided no such thing. The receptionist said we can have the room for the night whilst they investigate our booking and that we will be visited in our room the next morning as a follow up to this (no such follow up ever came). The next morning we prepared to go to the large outdoor pool advertised for the hotel when we booked it - we were incredibly aggrieved to find this pool no longer existed. The land to the pool had been sold off to make room for some apartments and in its place only a very small rooftop pool was available (this had 30 sun loungers for our hotel and the sister hotel, Evelyn Beach, which each had hundreds of guests). The only alternative to this was the hotel's beach, which carried an €8 per day charge (this was also not made clear when the booking was made). As the rooftop pool was so small, and as there were so many guests trying to use it, we were unable to make use of the pool once - everyone that did had to be there from 9am until the end of the day and could not leave the poolside for fear their towels were removed. This meant we spent €80 over our ten day trip on the beach; an expense we had not planned for.
Stayed 10 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 6 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I certainly didn't like having to pay to use the safe in my room - which also included a key I had to carry around like it was 1985...
Stayed 4 nights in Jun 2019
Response from Hotel Management on 20 Jun 2019
Thank you for staying with us! We will consider your review for improving our Services.

10/10 Excellent

Catherine, Shropshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel but pool too far away & only one pool instead of two & only one restaurant instead of two
Stayed 10 nights in Aug 2018

10/10 Excellent

Herbert, bolton ontario canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location Friendly staff
We had a wonderful 14 day stay The hotel is in a good location Food were amazing every day Friendly staff Eva the waitress was the best, and so kind. Clean rooms 100% happy
Stayed 13 nights in Jun 2018

10/10 Excellent

john, Northampton, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach hotel
Lovely hotel, excellent staff, good food, great location
Stayed 14 nights in Sep 2017

8/10 Good

Eilidh , C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, friendly staff and even free shower and towels for those with late flights home.
Stayed 7 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant design yet practical and comfortable
Room with a view that carries all the rest. Excellent bed. Bathroom midget. Dining fairly good, staff excellent. Check in slow and impersonal, check out the opposite. Location 100%. Design elegant yet practical and comfortable.
From the balcony of the room

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoy the place a lot. The beach is in the back side, we can go to swim anytime. The foods are great. Our whole family had a great time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Michael, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, fantastic beach, great staff!
I have stayed in Golden Beach Hotel during my road trip in Crete. The location is just perfect in the heart of Hersonissos just a few mins walk from all restaurants and bars (very quiet though...) whilst the Hotel has recently been totally refurbished. The staff is very friendly and the design of the hotel fantastic (great lobby and seating area!) with nice rooms. The Hotel is located on a very nice sandy beach (less than 10 meters away from the hotel with beach beds and umbrellas. The bar was nice (try the cocktails!) and the food too. Hotspot is the unlimited sea view from the roof (there is a small swimming pool too). Strongly Recomended!!!

6/10 Okay

Marianne, Surrey

Liked: Cleanliness, staff & service, room comfort
Lovely staff and service, however....
The hotel location was good, near to the beach (all be it a very small beach shared with 2 other hotels) bigger beaches you are a 10 minute walk one way and 20 minute walk the other way (we only discovered this on our last day but this is the nicest) Hotel is close to buses. The staff very very polite, helpful and efficient, however there were a couple of reasons why the 4* rating is too high. All inclusive finishes at 10pm, which is too early on a nice summers evening when you want to stay in the hotel to relax and have a drink, the mixers used with the drinks are only cordial type squash, there isn't any fruit juice at all, even at breakfast. We resorted to buying freshly squeezed juice at a supermarket 5 minutes walk away (turn right out of the hotel and look for the one that has stairs going down, a bargain at 1 euro for 500ml) We were disappointed that there's no pool or beach bar, no doubt this keeps costs down for the hotel as it's a pain to have to leave the beach to walk around and back inside the hotel to get a small plastic cup of drink, from the pool you have to go from the top of the hotel to the ground floor, we tended to buy bottles to take out with us... more expense. The pool also isn't suitable for young children as it is 6ft deep throughout and doesn't have hand rails so no where to grab on to the sides, the only rails are on the stairs. The food was good and changed every day, what you would expect from a 3* all inclusive though not the 4* listed.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Search elsewhere
Not worth the money, the lobby is nice and that's it.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Would not recommend
Very unimpressed for the price. Small room,vomit smell behind the single bed against the wall-apparently they use strong cleaner product!! shower as small as cruise bathroom. Dble bed very uncomfortable. Black hairs left on the floor which made it feel dirty.don't think the floor was swept in the 3 days. Air con unit on Balcony made it very squishy and extremely hot with the heat blowing onto you. Buffet in long dining room small balcony to eat out in- inside smelt because no air flow. Staff friendly and helpful. Charge €2.50 per day for in room safe. No privilege access to the beach in front of hotel, must pay €4 for lounge beds.

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Food Disgusting!
We were very disappointed to say the least. We could not understand the star rating given. We booked all inclusive but the food was disgusting, very "school dinner-like". We had to eat out for nearly all our meals, so the cost of our holiday was considerably more than we anticipated. Our room was very small and the bathroom was tiny. Pool towels (very tired/old) were extra and hotel beach sun beds chargeable. The free drinks and cocktails were vile. The saving grace was that many of the staff, particularly Mary on reception were very helpful. Rooms were kept very clean. Luckily we did find some very good restaurants nearby and a really lovely coffee shop opposite the hotel, that did delicious fresh coffee and fresh orange juice (cheaper than hotel).

4/10 Poor

alas, yorkshire

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel could do better
Could not get upgrade hotel room could be cleaner. Staff were generally pleasant . Would not stay there again

8/10 Good

M, scotland

Liked: Cleanliness, staff & service, room comfort
Very nice clean hotel with friendly staff
Just came back from our stay at the golden beach hotel. The hotel staff where so friendly even when we arrived at 0.30am.. They told us that we had been upgraded to a full sea view room even though we only paid for a partial sea view. This hotel is right on the beach and out balcony had fantastic beach views which caught the sun all day long. Food was average..but the hotel let us swap inclusive dinner for lunch so we could go out at nighttime. Pool is small but nice and quiet for relaxing. Maids where very nice and even offer to come back later in the day if you want a lie in or afternoon nap. Overall room was very clean and lovely bathrooms.. Can't complain.

8/10 Good

Tanya, Canterbury

Liked: Cleanliness, staff & service, room comfort
Lovely hotel near to everything
Arrived very late (well very early morning) and was greeted warmly and kindly. Nothing was too much trouble for staff throughout the stay. Waitresses in particular deserve a very special mention, but everyone was friendly. Everyone truly wanted me to enjoy my stay.

8/10 Good

Jillian, Tirana, Albania

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beautiful hotel, perfect location
Perfect location: -just 2 blocks from bus stop -tons of shopping, restaurants -3 minute walk to the beach Beautiful Hotel: -delicious buffet breakfast each morning, with many choices -great outdoor seating area -clean, quiet rooms -beautiful rooms from the roof top

8/10 Good

Kevin O., California, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent location on a very nice beach
The entire staff were extremely helpful and friendly. The hotel location is very convenient, near to all the action in Hersonissos, and right on a very nice beach. I would highly recommend to pay the little extra $$ and book a sea front view room...Worth every cent...Hotel is clean and overall well appointed, with modern amenities. The restaurant serves a very nice, complete breakfast buffet.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good Value in the middle of a busy Summer
We were there for a Wedding and a High School reunion. First time there and very pleased with the Hotel and the price per room that we're charged.

8/10 Good

Nikki, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok, but noisy!
Hotel was ok, but very noisy unfortunately other guests were very loud and was rudely woken up at 2 am !! Not happy

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel does not open directly to the beach. The beach area is small and crowded. The hotel itself is welcoming and well-maintained. If you like a busy tourist town, this is for you.

10/10 Excellent

Alex, Norwich, Norfolk, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Chic Modern Hotel at a Great Comparable Price
Very nice hotel in a central location of Herssonisos which is great for a few nice bars and shops and not too far away (as other potentially nicer hotels are, but then require cabs to get in to town and back out again). Rooms are just big enough for two, but your there for the sun not the room most of the time, and the breakfast area has a nice sea view and balcony to enjoy the hotels private beach. Good value for money hotel in a great location.

10/10 Excellent

Aussie mum and daughter

Liked: Cleanliness, staff & service, room comfort
Great location on the beach
Great hotel on the beach breakfast very good buffet & lot to choose from balcony on dining room great view if the beach we got package with dinner included as well was nice and also buffet with breads pasta salads hot dishes & selection of deserts . Lots of shops & restaurants on same street. Water park 10 minute walk away. Hotel has a nice pool area as well. Very well maintained & very modern

8/10 Good

Kim, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Spent 4 nights here at Golden Beach and all was excellent. This was the end of our trip so we were in wind down mode and everything was at our finger tips, beach, bars variety of restaurants and the staff were very friendly. Great way to finish our holiday..

10/10 Excellent

Marine Eliane Dominique

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cet hotel etait genial, personnel au petit soin et super gentils. Menage tout les jours. La nourriture etait excellente. Je recommande fortement
Stayed 7 nights in May 2023

6/10 Okay

Andreas

Liked: Staff & service
Maximal 3 Sterne
Stayed 3 nights in Sep 2021

10/10 Excellent

Dimitrios

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal. Unterkunft war sehr angenehm.
Stayed 12 nights in Aug 2021

10/10 Excellent

Eleftheria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with group
Disliked: Property conditions & facilities
wir hatten ein kleines zimmer, seifenspender für shampoo und für die seife beim lavabo sond fast heruntergefallen, duschbrause nicht in gutem zustand. kühler auf dem balkon vertostet.
Stayed 6 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel nuovo e moderno, camere ampie e comode, posto centrale, da migliorare servizio buffet.
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Golden beach
Helt ok Lite halv långsam service vid middagen med drickat. Men i helhet ok!!
Stayed 7 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Das Essen waren sehr gut, die Service waren sehr nett.
Stayed 5 nights in Jun 2019
Response from Hotel Management on 20 Jun 2019
Thank you for staying with us! We much appreciate your review!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2019
Response from Hotel Management on 20 Jun 2019
Thank you for staying with us!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019
Response from Hotel Management on 20 Jun 2019
Thank you for staying with us!

10/10 Excellent

Teija, Finland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was perfect and the restaurant staff was very nice, delightful and helpful as well as the whole hotel staff. Everyone said hello and were very nice to us. We also got a room with a busy street view which was very nice - we had an opportunity to check the street life from the balcony when the kids were sleeping, even we had to stay at the room in such an early time. Also it was nice to have the room shared into two spaces, still without doors. The cleaner workers were very flexible and smily. We would like to say thank you and greetings to the whole staff!
Stayed 7 nights in Oct 2018

8/10 Good

Rose, Coye la foret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel, personnel au top ! Bien situé plage / centre ville.
Stayed 7 nights in Sep 2018

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Propre, amabilité du personnel.Nourriture correcte.
Stayed 7 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Room comfort
Albergo grazioso ma non da 4 stelle
Le pulizie non erano delle migliori dietro il letto dove dormiva mio figlio sulla parete ho scoperto la muffa Asciugamani e lenzuola pulite tutti i giorni Cucina internazionale buona A due passi dalla spiaggia piccolissima e affollatissima
Stayed 14 nights in Aug 2018

8/10 Good

ALEXANDROS

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

mike, marseille France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i m french and i recommend this hôtel!! no comment,come on and visit it
Stayed 14 nights in Jul 2017

2/10 Terrible

Gerard, Neerpelt

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Het hotel is alleen geschikt voor jonge mensen.
Het is niets als trap op trap af de lift is te klein en als hij niet werkt krijg je als antwoord dan moet je maar op je kamer blijven waar een stoel op staat voor 3 personen en het personeel slaapt maar door, het eten is niet de moeite waart het is zo maar wat, dan nog ze wisten dat we een kamer met een douch moesten en dan krijg je gewoon een kamer met bad ze doen daar zo maar iets ze luisteren daar niet naar je probleem, het is maar goed dat we daar in de beurt de weg weten vandaar we toch nog een hellen goede vakantie hebben gehad en veel gelachen.
Stayed 14 nights in Jul 2017

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotell mitt i stan & framför stranden
En toppen vistelse på ett hotell mitt i stan och samtidigt precis vid stranden. I händelsernas centrum. Nära till Restauranger, barer och utestället. Fullt av butiker och affärer i området.Ett stenkast från vattenparken Star Beach. Mitt framför bästa cafét i stan om man gillar Frappé, stället heter Coffee Island. Stora härliga balkonger om man har familjerum. Toppen service allt från städ, reception som till restaurangen. Underbar liten terrass/balkong där man kunde sitta och äta frukost eller sen middag.
Dear Maria, Thank you for your really nice comments regarding our hotel. We are looking forward to welcome you again at Golden Beach. Best Regards

6/10 Okay

Pawel

Good food and location, the rest - not so much
Pros: - good and varied food - pool Cons: - we were wlecomed with a dead bird on the balcony. No compensation offered - Poor ventilation - bathroom smelled really bad and if you left the room without windows open, you came back to a smelly room - Poorly constructed - holes in the bathroom wall (for pipes), pipe coming through a wall on the balcony, ending up in a bucket. Together with AC, it took 1/3 of space of the balcony

6/10 Okay

Joanna

Liked: Cleanliness, staff & service
hotel przy morzu
Dobra obsługa hotelowa , świetne położenie hotelu, słaba jakość wyżywienia ,