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Castello City Hotel

4.0 star property
Upscale hotel near Heraklion Port
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Castello City Hotel

Photo gallery for Castello City Hotel

Aerial view
Exterior
Deluxe Triple Room
Breakfast, lunch, dinner served; Greek cuisine, sea views
Interior entrance

Overview of Castello City Hotel

Reviews
7.8

Good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
  • RestaurantRestaurantRestaurant
  • BarBarBar
The price is NZ$112
Price available on 30/4/2024

Explore the area

Map
62 Martyron 1, Avenue, Heraklion, Crete Island, 71304
  • Popular LocationHistorical Museum of Crete13 min walk
  • Popular LocationHeraklion Archaeological Museum18 min walk
  • Popular LocationHeraklion Port3 min drive
  • AirportHeraklion (HER-Nikos Kazantzakis)13 min drive
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Room options

View all photos for Deluxe Room, City View

Deluxe Room, City View

Deluxe Room, City View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room, Sea View

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Deluxe Room, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 20 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Double Bed and 1 Single Sofa Bed

View all photos for Family Room (Family)

Family Room (Family)

Family Room (Family)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 24 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Double Sofa Beds

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About the area

Heraklion

Located in Heraklion, Castello City Hotel is in the business district and near the airport. Geoponikos Kipos and Public Gardens of Iraklion reflect the area's natural beauty and area attractions include Natural History Museum of Crete and Watercity Waterpark. Travelling with kids? Consider Dinosauria Park, or check out an event or a game at Freedom National Stadium.
Visit our Heraklion travel guideOpens in a new window

What's nearby

  • Historical Museum of Crete - 13 min walk
  • Heraklion Loggia - 15 min walk
  • Heraklion Town Hall - 15 min walk
  • Heraklion Archaeological Museum - 18 min walk
  • Heraklion Port - 3 min drive

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 13 min drive

Restaurants

  • Κρητικός Φούρνος - 6 min walk
  • Manitu Sunset Bliss - 9 min walk
  • Starbucks - 9 min walk
  • Coffee Island - 9 min walk
  • Kαφενείον ο λάκκος - 11 min walk

About this property

Castello City Hotel

Upscale family-friendly hotel near Heraklion Port
Heraklion Archaeological Museum is located near Castello City Hotel, which provides a free manager's reception, a rooftop terrace and a coffee shop/cafe. The on-site Greek cuisine restaurant, The 5th floor, offers breakfast, lunch, dinner and ocean views. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car hire on-site.
You'll also find perks such as:
  • Free self-parking
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • Babysitting (surcharge), meeting rooms and ATM/banking services
Room features
All 68 rooms feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Other amenities include:
  • Hypo-allergenic bedding, memory foam beds and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • TVs with digital channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

English, French, German, Greek, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 100 metres
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • The 5th floor

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (70 square foot of space)
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • 5 floors
  • Building
  • Built in 1981

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 25
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 17 and over, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 17 and over; guests must have received complete vaccination at least 30 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 15 per vehicle (one-way)
  • Late check-out fee: EUR 25 (subject to availability)
  • In-room safe fee: EUR 2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Castello City
Castello City Heraklion
Castello City Hotel
Castello City Hotel Heraklion
Castello Hotel
Castello City Hotel Crete/Heraklion
Hotel Castello City
Castello City Heraklion
Castello City Hotel Hotel
Castello City Hotel Heraklion
Castello City Hotel Hotel Heraklion

Frequently asked questions

Is Castello City Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Castello City Hotel?

As of 24 Apr 2024, prices found for a 1-night stay for 2 adults at Castello City Hotel on 30 Apr 2024 start from NZ$99.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Castello City Hotel?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Castello City Hotel?

Check-in begins at 3:00 PM.

What time is check-out at Castello City Hotel?

Checkout is at 11:00 AM. Late checkout is available for EUR 25 (subject to availability).

Does Castello City Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 15 per vehicle applies.

Where is Castello City Hotel located?

This family-friendly Heraklion hotel is located near the airport, within 1 mi (2 km) of Venetian Walls and Heraklion Archaeological Museum. Heraklion Port is 1.5 mi (2.4 km) away.

Castello City Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 133 out of 436 reviews" "
Rating 8 - Good. 166 out of 436 reviews" "
Rating 6 - Okay. 89 out of 436 reviews" "
Rating 4 - Poor. 31 out of 436 reviews" "
Rating 2 - Terrible. 17 out of 436 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Johanna

Stayed 1 night in Oct 2023

10/10 Excellent

Satish W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay, very well located and a good value for money. Very friendly staff. Keep it up.
Stayed 4 nights in Oct 2023

8/10 Good

Nicolas

Stayed 1 night in Oct 2023

10/10 Excellent

Elise

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fine hotel for the price. Close to everything.
Stayed 4 nights in Aug 2023

8/10 Good

Henry J

Stayed 1 night in Aug 2023

4/10 Poor

Matt

Stayed 2 nights in Jul 2023

4/10 Poor

Judy

Business traveller
Liked: Cleanliness
Bummers
I enjoyed the breakfast. After that it was downhill. There was an extremely noisy party going on of 50 teenagers plus another of 25 young adults. Slamming doors, loud laughter in the halls. Knocks on my door, pounding on the walls… They were on all floors. Bed is not good Shower floods. But mostly… I asked three different people if I could keep excess luggage in their storage until my return on Friday from Rhodes and I was told that both Linda and I could do it with no problem. Yet, after packing for the four days in Rhodes carefully in other cases, I was told by the clerk at the desk that 5am morning of departure,I could not. Why was t I told before? Earlier? It was terribly upsetting having to completely repack moments befor getting into my cab.
Stayed 5 nights in Mar 2023

8/10 Good

Assaf

Liked: Cleanliness, staff & service
It's ok - it's nothing fancy, not so comfortable
It was ok for one night stay. The place feels shabbier in reality than on the pictures. The lobby had a strange odor and the bed was rather a small double bed (1.40m) and the room smaller than expected. Nevertheless, it was ok for one night stay, good location, 24 hours reception, good breakfast (much better than what we've expected), and quite clean. We paid a very good price so it was a very good value for money for this stay.
Stayed 1 night in Feb 2023

10/10 Excellent

Yani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient as it is located on the heart of the town. Staff were friendly & helpful. Price is very reasonable & the food are excellent.
Stayed 4 nights in Jan 2023