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"I will say, a little more selection to watch on tv, besides news and a little more diversity, also my room was supposed to a view to the golf court, but instead it was facing like the back, I was to tired to switch room again but, overall it’s was a great place to stay. "

"Dirty Bathroom. TV didn’t work correctly "

"My first time at the swift water and I was really impressed just approximately two hours away from New York City and it feels like you’re almost in another country very luxury very clean heated pools. Great customer service no hidden fees restaurant inside of the hotel is absolutely amazing including the food breakfast and dinner and the cocktails not watered down. I would definitely recommend for a couples getaway or small staycation for you and friends wonderful experience. I can’t stop bragging about it if you want to feel luxury in the Poconos this is the place to stay!"

"Staff was helpful and room was clean"

"We stayed in the Diana Oasis Suite and it was amazing. The room was extremely clean, the temperature in the pool area was warm and so was the water. The staff was very friendly and although there were several guests staying there also it was really peaceful. Will definitely be staying there again. "

"Construction noise started shortly after 7am on Monday morning!! No happy Bed was not great Other than that it was good "

"the room we were in had no blankets for the beds just a double sheet. rooms would be nicer with microwave in them. parking fee for every car at $25 is crazy with the money already paying to stay/play there. the prices of food is pretty high and the buffalo chicken pizza we got was disgusting and couldn't eat it and waiting for pizza for 45 minutes is crazy. we didn't attempt eat there again"

"Perfect "

"We drove 4 hours and upon check in they informed us the water park was NOT included in stay. The room was filthy ( bathtub had hairs in it, toilet was dirty, and the bed sheets were stained). Our room key was assigned to other guests whom walked into our room while we were still inside. Every guest we encountered told us to not waste money on the water park- it’s filthy and water heaters are always broken. We decided to leave 4 hours after arriving, to drive back home another 4 hours. When we informed the front desk of our reasons for leaving and requesting refund, they told us we would have to email the manager because there was no one there to authorize a refund. After going back and forth for a while, my husband agreed to to allow them to charge one night ( we were supposed to be there for 2 nights), they agreed and put a refund request form in for the 2nd night. Although they charged us for one night we still decided to leave with our kids. It was absolutely a horrible experience, my 3 yr old and autistic 13 yr old were devastated and tired. My 3 yr old celebrated his birthday in the car since he couldn’t have his celebration at the resort as we planned. We will NEVER recommend them to anyone. "