Top Hotels Near Henley Park in Phoenix from NZ$121

"Had no room when I arrived for my stay!!! "

"Horrible, the bedding was filthy, zero towels available, none in our room or for the pool. We had to order some from Wal mart. There was on staff member at check in who was doing everything he was amazing and I felt so bad for him! The next morning there was nothing for breakfast, it was all empty at 8:15, there were no plates the staff member had to door dash some. There was dog poop in the lobby laying in a pile off junk that wasn’t here the whole time. The pool water was absolutly disgusting!! The staff however was amazing and tried their best! I would of walked out "

"Arrived and checked in before people who booked and checked in after I did. Given a room with a broken lock. Clerk felt she had to explain how to use a key in a door. Place is run down and declines each year. Far too expensive for the condition. Best Western should be ashamed their name is on it. "

"The stay was overall okay. The problem started with the overabundance of kids roaming the hallways and creating absolutely horrible disturbance. Staff seemed to no inforce anything and remained at the front desk watching their phone. The final morning, breakfast was unavailable an hour after breakfast as they had "staffing issues". When you plan an entire day or stay around the breakfast and it's time because of the plans or reason for the stay, and you're on a schedule, it throws the whole day off. My husband was down later in the morning when breakfast was finally open and was very upset at the staff, complaining about their workplace themselves and venting to other guests at the overwhelming amount of kids staying at the hotel. There's a time and place, and that's nether the proper time or place to vent, especially as an employee. My wife called to submit a formal complaint and was told they would follow-up with a resolution. It has been a few days and as expected, we received no follow-up call from management. I will not be staying at this location again and will consider to staying at a different more reputable hotel establishment from here on out. "

"Friendly helpful staff.Excellent room condition. "

"The location was perfect for our needs and the staff was friendly and accommodating."

"I would definitely stay here again. "

"Hot tub and pool smelled strongly of chlorine. Hit tub and pool hours are less than ideal. AC in the room didn’t sound great. Breakfast was the same both days (pancakes, scrambled eggs, sausage links). It was ok, but nothing to write home about. The blueberry syrup was good!"

"Even though the property was older the front desk man was super kind and helpful and everything was clean "