Book a Hemel Hempstead Cottage

"Not at all what was advertised. I was promised an email from a manager. I never got an email. I requested a FULL refund because of the uncleanliness of the room. There were numerous maintenance issues in the room - broken faucetS (plural), shower door did not close, towel hook was missing, fridge did not work, issues with the TV. Bathroom was DIRTY. Toilet had not been cleaned. There was mold in the shower. Took 20 minutes to reach the reception! ALL of this should have been dealt with PRIOR to check-in. I tried to get this resolved prior to checking out but no one was available! No surprise there. The assistant manager promised that the manager would reach out. I am still waiting. "

"Everything is superb "

"The hoyel was a 6 minute public bus ride from Heathrow Terminal 5. Fantastic location to watch the planes tale off. It offered a delicious hot and continental breakfast. The room/bathroom was clean and appeared to be recently updated. The staff was friendly and helpful. I'd stop there again when flying from Ternimal 5. :0)"

"The room service food was poor. Over priced for a pretty shoddy dish. We paid £50 for two dishes, soft drinks and tea. That we would be OK but the duck salad was a joke. "

"A great place to stay for flights departing from LHR Terminal 4. It was clean, with basic amenities, and a self-serve breakfast. The breakfast included some hot foods (eggs, bacon, beans) and cold foods, with yoghurt and limited fruit options. "

"Beautiful place. Beautiful rooms. So much to do "

"Between a 3 and 4, had a room without a window which was the size of the bed and not much more, but helpful staff and asked for quiet and it was. Shower etc all fine. Only real criticism was that the bedding and duvet etc were all polyester and not great quality."

"Great large hotel, outdated hallways but nice rooms"

"Comfortable hotel with car parking in a good location for getting around London as Paddington Station is just a short walk away. Would stay again if we were to visit London."