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Best Western Helena/Capitol Hotel

2.5 star property
Travelers find a perfect balance of relaxation and excitement at this centrally located hotel with WiFi, an on-site casino, and extended parking options

Choose dates to view prices

In the heart of the city center, Best Western Helena/Capital Hotel welcomes guests with fresh, revitalized spaces. Enjoy a meal at Family Roots restaurant, connect with WiFi, or visit the on-site casino. Dry cleaning services and extended parking add convenience to your stay.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$168
includes taxes & fees
30 Mar - 31 Mar

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Annex Building

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

10.0 out of 10
Exceptional
(8 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Refrigerator & Microwave, Annex Building

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, soundproofing

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 43 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(10 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Helena, Best Western Helena/Capitol Hotel is in the city centre and near the airport. Montana Historical Society Museum and Holter Museum of Art are cultural highlights, and some of the area's landmarks include Cathedral of St. Helena and Reeder's Alley. Great Northern Carousel and Exploration Works are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as sledging and snowshoeing. Visit our Helena travel guide
Map
1714 11th Ave, Helena, MT, 59601

What's nearby

  • Panoramic View Capital Dome Helena Montana State Building
    Montana State Capitol
    9 min walk - 0.8 km
  • Cathedral of St. Helena which includes heritage architecture, a church or cathedral and a park
    Cathedral of St. Helena
    3 min drive - 2.1 km
  • Montana Historical Society Museum
    9 min walk - 0.8 km
  • Carroll College
    4 min drive - 2.8 km
  • Great Northern Carousel
    4 min drive - 2.8 km

Getting around

  • Helena, MT (HLN-Helena Regional)
    6 min drive

Restaurants

  • McDonald's
    6 min walk
  • Panera Bread
    3 min walk
  • Wendy's
    5 min walk
  • Lewis & Clark Brewery & Tap Room
    3 min drive
  • Rise And Shine Cafe
    11 min walk

About this property

Best Western Helena/Capitol Hotel

Hotel in the city centre, remodelled in 2024
You can look forward to a free return airport shuttle, a casino and dry cleaning/laundry services at Best Western Helena/Capitol Hotel. The on-site restaurant, Family Roots, offers brunch, lunch and children's meals. In addition to a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking and extended parking
  • Full breakfast (surcharge), motorhome/coach/lorry parking and tour/ticket information
  • A lift, smoke-free property and wedding services
  • Guest reviews say great things about the helpful staff
Room features
All 106 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and hairdryers
  • 43-inch flat-screen TVs with premium channels
  • Coffee/tea makers, heating and housekeeping

Similar properties

Property amenity
Days Inn by Wyndham Helena
  • Spa pool
  • Breakfast included
  • Spa
  • Pet-friendly
8.6 out of 10, Excellent, 79 reviews
The price is NZ$150
includes taxes & fees
30 Mar - 31 Mar
Days Inn by Wyndham Helena
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Family Roots

Things to do

  • Casino
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • In a state park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (94 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1988
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - August 2024
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for USD 10.0 per night

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 30 for adults and USD 10 to 30 for children
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Jorgenson's Helena
Jorgenson's Inn
Jorgenson's Inn Helena
Jorgenson`s Hotel Helena
Jorgenson`s Inn And Suites
Jorgensons Hotel Helena
Jorgenson's Inn Suites
Ramada by Wyndham Helena
Helena Capitol Hotel Helena
Best Western Helena/Capitol Hotel Hotel
Best Western Helena/Capitol Hotel Helena
Best Western Helena/Capitol Hotel Hotel Helena

Frequently asked questions

Is Best Western Helena/Capitol Hotel pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Best Western Helena/Capitol Hotel?

As of 22 Mar 2026, prices found for a 1-night stay for 2 adults at Best Western Helena/Capitol Hotel on 30 Mar 2026 start from NZ$168, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Helena/Capitol Hotel?

Self-parking and extended parking are free at this property.

What time is check-in at Best Western Helena/Capitol Hotel?

Check-in start time: 4:00 PM; check-in end time: 2:00 AM. Early check-in is available for a fee of USD 20.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Helena/Capitol Hotel?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Does Best Western Helena/Capitol Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs at scheduled times.

Where is Best Western Helena/Capitol Hotel located?

Located in the heart of Helena, this hotel is within a 15-minute walk of Montana Historical Society Museum and Montana State Capitol. Cathedral of St. Helena and Holter Museum of Art are also within 2 miles (3 km).

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Reviews

Best Western Helena/Capitol Hotel Reviews

8.2

Very good

8.4

Cleanliness

7.6

Amenities

9.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 481 out of 1003 reviews
Rating 8 - Good. 272 out of 1003 reviews
Rating 6 - Okay. 117 out of 1003 reviews
Rating 4 - Poor. 67 out of 1003 reviews
Rating 2 - Terrible. 66 out of 1003 reviews

Reviews

Verified

10/10 Excellent

Hiltrudis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very friendly staff.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & staff was very friendly & accommodating. The rooms weren’t very soundprooof, & the breakfast was just ok.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Roberta

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very courteous thank you very much
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Flora

Liked: Cleanliness, amenities
The staff is wonderful. The rooms are clean. It’s a great place to stay.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Tom

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, Chris & Robert.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nabeel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at this hotel, we had a view of the mountain and it was quiet calming. the time of year we went it was a particularly warm season from what we're told for montana, but we enjoyed it. everything we wanted to get to was within 15 minutes driving distance from the hotel. there was tons upon tons of activities, it helped that there is a playground just a couple blocks up from the hotel for my kids to play at. you get a nice view of the capitol building from the hotel and the playground. would have been nice if there was a laundromat available but there was one a few blocks away. would like to revisit once the remodel / repair of the breakfast area is done, and renos of the basement pool are done.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Troy

Liked: Cleanliness, amenities, property conditions & facilities
Very nice Place and location
Stayed 1 night in Aug 2025
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, friendly staff.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Gabriele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a nice property, nice rooms, excellent staff.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Susanne

Liked: Cleanliness, amenities, property conditions & facilities
Room is very clean. Check in Desk clerk was very courteous
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

slater

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a nice place, in a good location. Clean and quiet.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Rhe

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was one of the best motel breakfasts I have ever had, with real eggs, bacon, sausage one morning, and French toast, bacon, and hash browns the next.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good location.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Isaiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms very clean, the staff were very friendly and ver helpfull. Overall will recommend.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in the heart of Helena. Clean, comfortable beds, great staff and service.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

slater

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was in good shape. Clean and tidy. Quiet stay, good location.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Amaan

Liked: Cleanliness, amenities, property conditions & facilities
Staff helped me store my cargo and keep it safe. Excellent service.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was super nice. The front desk helped me out so many times
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price this was a great hotel to stay at. Awesome made to order breakfast. Very clean
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Although there was a mixup and confusion during our checkin process, the staff made arrangements to accomodate us. Staff was very kind and helpful. Rooms were clean and breakfast was outstanding. Special thanks to Kristen who allowed our special needs group access to a conference room where they could sit and enjoy their lunch
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Suzy

Liked: Cleanliness, staff & service, property conditions & facilities
Tidy hotel, convenient location.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good value

Front desk staff was very nice. Room was clean, very comfortable bed. Breakfast was made to order and good.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Amazing stay were super friendly, room was current, clean, bright, quiet. Would stay again for sure.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff. Clean in rooms and surroundings. Would stay here again. Water pressure sucked but that's no big deal to me.
Stayed 1 night in Oct 2025