Helderberg Hotels, Albany

"Extremely strong unpleasant smell in the room. Room alternatives very not really available due to rowdy wrestler athletes occuping multiple rooms."

"Parking lot was almost completely full and not all spaces are well marked, so it was a little challenging to find a spot. If there were temperature controls in the room they weren't obvious."

"DO NOT STAY HERE!! Pros: - 1 minute from highway - cheap price - bed was ok - 5 minute drive from lots of fast food restaurants Cons: - dirty!!!!!! - bathtub looked uncleaned for years - police in hotel when we arrived (2 cruisers outside) - lots of stains on the floor/carpet - screaming customers during the night - no breakfast - shuttle van in parking lot had flat tires and grass growing under it - bathtub floor was unstable and felt like I might fall through - cabinets missing knobs - pillows were from another decade - tv didn't work We are two 'well travelled' men in our 50s on a golf trip and we agreed we would NEVER stay here again, let alone take our wives or children!! We slept with chair under the door handle!!"

"Breakfast was great and the parking was more than adequate."

"Parking is extra, clean room, safe friendly, breakfast was good, security was amazing "

"Rude staff, outdated room with heat that did not work/too hot, rust in bathtub, tiny shower and bathroom so small you had to shut the door before you could use toilet."

"Awesome "

"We had a terrible stay. We were given a room that was either occupied or not turned over. When we entered, the beds were unmade, food in the garbage, cups on the counter. The front desk gave us a new room. The new room had a terrible odor but we decided to stay. In the middle of the night someone was trying to enter our room, opening our door. I had the inner safety lock so they could not come in. When I spoke with the manager he told me no one could come in without a key. I feel like there was an error and I was unhappy with the resolution. They offered me extra Marriott points, however given the lack of safety while traveling alone with my daughter I expected more. I was very disappointed. "

"everything was perfect"