Heilbach Holidays from NZ$3,192

Really old style hotel no ac hard uncomfortable bed . Lobby looks like it’s a 100 year old unkept property

Really enjoyed the breakfast... Our room was very cold. We couldn't order food from room service because the tablet in our room was broken so we could not access the menu. We went downstairs and got a menu, but it was only for Oscars which was very expensive.

Hello fellow travellers! We are delighted to bring you this review. As seasoned OS travellers we have had many varied experiences with accommodation and rarely do we find a true gem: this is one in Frankfurt city! From the moment we arrived for our one night stay to our transport pickup to the airport, the service was outstanding! They gave us a free late checkout, a nice spacious room & at no charge to hold all our luggage whilst we explored the city today: we arrived back & they graciously allowed us to sit in their foyer area for 2.5hrs whist waiting for our pickup: cold water was offered while waiting: plenty of nice ‘touches’ for this short stay. The staff went out of their way to look after us very well. The location and facilities were exactly as always, as supplied by Expedia: they are our preferred accommodation supplier for all our OS trips: simply brilliant! So, how did we rate this stay: a solid 5 Stars from us: we cannot think of any negatives. They are very close to transport at 3 kms from the city centre & a major shopping centre being 500 meters away. We go be this travellers gem the highest recommendation possible at below the A$200 price point: it balances value for money with super service, location & a quiet environment. A superb find! Happy travels, GreyNomads.

This hotel is amazing. The staff were extremely friendly and professional here. Always willing to help when asked from the laundry service to concerns with food to technical issues you may have. You truly feel like an honored guest here