"Self check in was fine, however there was only a phone number to contact, never saw any staff in the hotel except for one when walking past at breakfast. Stayed Saturday & Sunday night, and hardly slept both nights. Saturday, a restaurant next door had music playing until midnight which was fine, what was not expected was to then hear music afterwards from a DJ(?) which sounded like it was coming from below the hotel. "
"The staff is exceptional! Shout out to Daniella for being so nice and helpful.
The included breakfast was small but very good quality.
The restaurant is very good. Do not hesitate to eat here."
"Grear hotel close to everything, 7 minute walk from station. Rooms were very clean and although quite a small shower more than suitable for your needs."
"Room was a good size but rather hot. Apparently, a/c system was in winter mode. Opening windows was rather noisy from street/people activity.
Excellent breakfast. Even though coffee machine in room did not always work properly, a staff member came to look at it immediately. Very nice staff. No restaurant, other than for breakfast. There was a bar, but it was not open on Sunday. Very good location for visiting St Gallen by foot and very close to station."
"The staff at the front desk were terribly Friendly- MS REBECCA, KUSEY (hope I got it right) and the very lovely GM of the hotel. She offered my husband the local beer which was a very kind gesture. We were surprised at the respectfulness, friendliness and everything that you can ask from a front desk staff. The hotel is very clean and the breakfast buffet was delicious. My husband enjoyed the bacon."