Dear Nigel,It's a real reward to receive such a great review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you again soon.Best wishes,Natasa Duricic, Operations Manager

Dear Nicola,Thanks for taking the time to review your stay at our hotel.We are delighted to hear that you found our hotel to be well-maintained and appreciated the impeccable cleanliness of our rooms. Our team takes great pride in ensuring that every guest has a comfortable and enjoyable stay.While our rooms are designed to be compact and efficient, we are glad that you found them to be equipped with everything necessary for a pleasant stay. It's wonderful to know that our central location contributed to the convenience of your visit, allowing for easy access to transportation and the many attractions of Amsterdam.We are also thrilled to receive your compliments on our service. Our staff is committed to providing excellent customer service, and it's gratifying to know that their efforts have been recognized.We hope to welcome you back soon.Best wishes,Natasa Duricic, Operations Manager

Dear Megan,Thank you for taking the time to share this review of your stay.We are delighted to hear that you appreciated the central location of our hotel, making everything easily accessible by foot. We note your comments on the hotel's condition and service, and while we are proud of our modern amenities, we regret that some aspects did not meet your expectations. Our team strives to maintain high standards and your feedback is valuable in our continuous efforts for improvement. Additionally, we are pleased you found the room amenities satisfactory, complementing the comfort of your stay. Our housekeeping team works diligently to ensure rooms are clean and welcoming for our guests.Rest assured, we are committed to providing a pleasant experience for all our guests and hope to have the opportunity to better serve you in the future.We do hope to welcome you back in the future. All the best.Natasa Duricic, Operations Manager

Dear Alicia, Thank you very much for your feedback.We are glad to hear that you found our service to be excellent, as our staff strives to provide the best experience for our guests. We regret to hear that the room cleanliness and amenities did not meet your expectations. Our rooms are designed with modern decor and comfort in mind, and while they are compact, they are equipped with features such as smart TVs and high-speed WiFi to enhance our guests' stay. We apologize if this caused any inconvenience and appreciate your feedback as it is essential for our continuous improvement. Regarding the room size, we understand that space can be at a premium in city centre hotels. Our cozy rooms are indeed designed to be space-efficient and we try to make the best use of available space to ensure comfort and functionality for our guests.All of the team hope that we may be able to see you again in the future. Kindest regards,Natasa Duricic, Operations Manager

Dear Peter,We thank you for taking the time to review your recent visit.We are delighted to hear that our central location and the cleanliness of our rooms met your expectations and contributed positively to your stay. While we note your rating for our hotel's condition, rest assured that we maintain a commitment to providing a modern, welcoming environment, as reflected in our renovation efforts in 2021. We also appreciate your high regard for our service; our staff takes pride in ensuring a comfortable experience for our guests. Your feedback on room amenities is valued, and we continuously strive to provide the essentials that cater to our guests' needs, including our Sweet Beds by Ibis and complimentary high-speed WiFi.We hope to welcome you back in the future.Best wishes,Natasa Duricic, Operations Manager

Dear Lyndon,Please accept our sincere thanks for this kind feedback.We are thrilled to read your commendations regarding our dedicated team and the pristine condition of our hotel. It is heartening to know that our commitment to maintaining high standards of cleanliness and service has resonated with you.We look forward to the pleasure of seeing you again in the future. Kind regards,Natasa Duricic, Operations Manager

Dear Orlando, Thanks for sharing your point of view.We are delighted to hear that you appreciated the spacious accommodations in our newer tower and found the cleanliness and facilities of your room to meet your satisfaction.It is wonderful to know that our location provided you with convenient access to tram services and that our proximity to the Centraal Station was a notable advantage during your travels. We also take pride in the positive remarks regarding the service provided by our front desk team.We understand that a central location can sometimes lead to outside noise, and we regret any inconvenience this may have caused. We strive to ensure a comfortable stay for all our guests and offer rooms on higher floors with double glazing and earplugs to mitigate the noise from the bustling city. For future stays, you might consider requesting a room on the top floor with a river view for a quieter experience.We hope to welcome you back.Best wishes,Natasa Duricic, Operations Manager

Dear Michael, Thank you for your feedback on your stay.We are delighted to hear that you appreciated the hotel's prime location, just a stone's throw away from Amsterdam Central Station, and that our recent renovations met your expectations, providing a fresh and modern ambiance. Your compliments on the stunning views from our hotel have been well received, and we are glad they enhanced your stay. We truly regret that the room size did not meet your expectations. While our Cosy rooms are designed to be compact and efficient, we strive to provide all the necessary amenities for a comfortable stay. We are also thrilled to know that our staff's helpfulness and friendliness stood out during your visit, and that our commitment to cleanliness was evident, contributing to a pleasant experience. Thank you once again for acknowledging the positive aspects of your stay.We all hope to welcome you back in the future.Best wishes,Natasa Duricic, Operations Manager

Dear James, Thank you for taking the time to review your stay.We are delighted to hear that you found our staff to be excellent and that our location served your needs well. Our team strives to deliver the best service and a comfortable environment for all our guests, so your kind words are greatly appreciated.We regret to hear about the inconvenience caused by the internet service interruption during your stay. Please be assured that this was an exceptional situation and our team worked diligently to resolve the issue. We understand the importance of staying connected, especially when away from home.Additionally, we are pleased that you were satisfied with the amenities in your room. Our aim is to provide a comfortable and efficient space for our guests to relax and recharge.We hope we have the opportunity to welcome you back again.Kind regards,Natasa Duricic, Operations Manager

Dear David,Thank you so much for your positive feedback following your stay.It's fantastic to hear that you found our hotel ideally located for getting around and appreciated the cleanliness of your room. Our team works diligently to ensure our guests have a comfortable and clean environment during their stay. We're also pleased to know that you were satisfied with the service provided by our team, as we strive to offer the best experience for our guests. While you rated the hotel condition at 80%, we continuously work on maintaining and improving our facilities to meet our guests' expectations. Our recent renovations in 2021 are part of our commitment to providing modern and comfortable accommodations.We hope to see you again in the future.Kind regards,Natasa Duricic, Operations Manager

Dear Jack,Thank you for your review.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to welcoming you back on future occasions. Best wishes,Natasa Duricic, Operations Manager

Beste Amber,Hartelijk dank voor uw beoordeling!We lezen met plezier dat u een fijn verblijf had bij ons en tevreden was met de service.We verwelkomen we u een volgende keer graag opnieuw!Met vriendelijke groet,Natasa Duricic, Operations Manager

Dear Theron,Thanks for taking the time to review your visit to our hotel.We're delighted to hear that you found our hotel to be conveniently located near various modes of transportation, such as buses, trams, and trains, making it easy to explore the city. It's also great to know that you appreciated the cleanliness of our rooms and the condition of our hotel, along with the services and amenities provided. While we understand that the ongoing construction at the street level was noticeable, we're glad it didn't significantly impact your overall stay.We do hope that you will return for an improved experience in the future.Kind regards,Natasa Duricic, Operations Manager

Dear Sharon, Thank you for this positive review of your stay.We're delighted to hear that our hotel's location was convenient for your stay, and it's wonderful that our team's friendliness contributed positively to your visit. Your commendation of the views offered from our rooms is greatly appreciated, especially since our top floors provide that sought-after river view. We take great pride in maintaining the cleanliness of our rooms and are thrilled that you've rated it so highly along with the condition of our hotel and the service provided.We all look forward to welcoming you back in the future.Kind regards,Natasa Duricic, Operations Manager

Dear Carole,Thank you for sharing this lovely review.We are happy that you received such friendly and professional service from our team members and appreciated our convenient location.We hope you will return for another memorable stay.Best wishes,Natasa Duricic, Operations Manager

Dear Jeramy,Thank you for commenting on your stay.We're glad to hear that you found our location to be convenient. Our team strives to provide an accessible and enjoyable stay in the heart of the city. We note your comments regarding the room size and bathroom; our cozy rooms are indeed designed to be compact and efficient, offering modern amenities and double-glazed windows for a comfortable stay. We're sorry to hear that the room cleanliness and overall condition of the hotel did not meet your expectations. Our commitment to our guests includes daily housekeeping and a rigorous maintenance schedule to ensure our facilities are up to standard.We look forward to welcoming you back in the future.Best wishes,Natasa Duricic, Operations Manager

Dear Matthew,Thank you for taking the time to review your stay.We're delighted you found our location convenient for exploring the city and appreciated the proximity to the station. Thank you for acknowledging the cleanliness of our rooms; our team works diligently to maintain high standards. We understand the breakfast cost was a concern, and we strive to provide a variety of options, including a less expensive takeaway breakfast bag, to accommodate different preferences and budgets. While we do not offer a spa or swimming pool, we hope that the various room amenities and our central location contributed positively to your stay.We really look forward to the pleasure of welcoming you back on a future stay. Many thanks,Natasa Duricic, Operations Manager

Dear Nobuhiro,Thank you for providing feedback on your stay.We’re sorry to learn that your recent stay did not meet your expectations. As we do not have the specifics, we cannot address the exact concerns you may have encountered. However, we are committed to ensuring all our guests have a comfortable and enjoyable experience.We hope to have the opportunity to better serve you in the future. Warm regards,Natasa Duricic, Operations Manager

Dear Aly,Thank you for taking the time to share your review.We're delighted to hear that you were pleased with the cleanliness of the room and the service provided by our team. Our commitment to hospitality is reflected in your satisfaction with these aspects. However, we acknowledge your discomfort due to the size of the room and the ventilation when staying with three adults. Our Cosy rooms, designed for comfort and efficiency, may indeed feel snug when fully occupied, but we strive to ensure a pleasant stay for all our guests, regardless of room choice. For future visits, you might consider our larger room options which provide more space for additional comfort.The entire team really hope we can welcome you back on a future occasion. Kindest regards,Natasa Duricic, Operations Manager

Dear Guest,Thank you for taking the time to share your positive feedback.We're delighted to hear that you enjoyed the panoramic city views from our hotel. Our team takes great pride in maintaining the cleanliness of our rooms and we're glad to see that reflected in your 80% rating. We also appreciate your positive comments on the hotel's overall condition and the service provided. It's wonderful to know that our efforts to create a comfortable and welcoming environment are recognized.We look forward to welcoming you back. Best wishes,Natasa Duricic, Operations Manager

Dear Katherine,Thanks for taking the time to review your stay at our hotel.We are thrilled to hear that our location served you well, providing convenient access to the train station and the vibrant downtown area. It's also gratifying to know you found our rooms to be immaculate and our hotel condition to be top-notch. However, we regret to hear about the oversight with the wake-up call and understand the convenience a minibar could have provided. While our rooms are not equipped with minibars, we do offer a 24/7 vending machine in the lobby for beverages.We hope to have the opportunity to welcome you back on a future occasion.Best regards,Natasa Duricic, Operations Manager

Dear Marye,Thanks very much for leaving this review.We apologize that our accommodations did not meet your expectations. We pride ourselves on maintaining a high standard of cleanliness, and it's concerning to hear about the condition of the hallway carpets and the issue with your sink. Our team is committed to providing a comfortable and welcoming environment, and we regret that we fell short during your stay. We also understand that space is a premium, especially in cosmopolitan areas, and we strive to provide efficiently designed rooms. Our Cosy rooms are indeed compact, as outlined in our descriptions, and we aim to ensure that all our guests are aware of the room sizes at the time of booking.We'd love to have the opportunity to welcome you again. All the best,Natasa Duricic, Operations Manager

Beste Anja,Hartelijk bedankt voor deze mooie review.We lezen met plezier dat u een fijn verblijf had bij ons en tevreden was met de service.We zien jullie graag weer eens terug.Natasa Duricic, Operations Manager

Dear Ayan, Thank you very much for your feedback.We're delighted to know that you made use of our comfortable beds designed to enhance sleep quality. Regarding the amenities in our rooms, we indeed offer tea and coffee-making facilities in our top floor rooms, which are equipped with a premium river view for a small additional fee. We understand the importance of such conveniences, and we're sorry for any misunderstanding regarding the availability of hot water. We'd like to clarify that while our rooms do not feature a kitchenette or minibar, we do offer a 24/7 vending machine in the lobby for beverages.We look forward to welcoming you back on a future trip.Best regards.Natasa Duricic, Operations Manager

Dear Mohamed,Thank you for taking the time to review your stay.We're thrilled to hear that you found our staff friendly and our location convenient for exploring the town. Our team is committed to providing exceptional service, and it's wonderful to know that we were able to make your stay enjoyable. We also appreciate your positive remarks on the cleanliness of our rooms and overall hotel condition.We understand that noise can sometimes be an issue in urban hotels, and we strive to minimize it with double-glazed windows and soundproof doors. Additionally, we recommend our top floor rooms with river side view for guests seeking a quieter environment.It would be a pleasure to welcome you back on another occasion. Kind regards,Natasa Duricic, Operations Manager

Dear Franklin,Thank you for such a positive review.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.We are glad you found our hotel to be quiet yet well located for easy access to public transport.We look forward to welcoming you back again in the future. Best wishes,Natasa Duricic, Operations Manager

Dear Eric, Thank you for taking the time to share your review.We're delighted to hear that you found our location convenient and that our breakfast selection met your expectations. We aim to provide a variety of quality options to start the day right. We appreciate your compliments about our comfortable beds; our team strives to ensure a restful sleep for our guests.We regret to hear about the issues you encountered with the shower and sink in your room. Please rest assured that we uphold a high standard of cleanliness and maintenance, and we take your feedback seriously to ensure that all facilities are in excellent condition for our guests.We're glad to know the drain issue was promptly addressed by our dedicated team. We understand that every aspect of a guest's stay contributes to their overall satisfaction, and we are committed to providing the best possible service and accommodations.We would love to welcome you back on a future occasion. Kind regards,Natasa Duricic, Operations Manager

Dag Joseph,Bedankt voor uw beoordeling.Spijtig dat uw verblijf niet naar tevredenheid was. We hadden graag geweten wat we kunnen verbeteren om u een betere ervaring te bieden.Graag verwelkomen we u nogmaals voor een nieuwe kans.Met vriendelijke groet,Natasa Duricic, Operations Manager

Beste gast, We waarderen het zeer dat u de tijd nam voor uw beoordeling.We lezen met plezier dat u een fijn verblijf had bij ons en tevreden was met de service.We hopen u in de toekomst opnieuw te mogen verwelkomen.Natasa Duricic, Operations Manager

Dear Maria,Thank you for sharing the review of your stay with us.We are thrilled to hear that our staff left a great impression and that you found our location and pricing to your satisfaction. It's also gratifying to know that the cleanliness of our rooms met your expectations, as our team works diligently to ensure a welcoming and clean environment for all our guests. While we note your ratings on room comfort and hotel condition, we constantly strive to maintain our facilities to the highest standards and we appreciate your feedback as it enables us to enhance our guest experience.We hope to see you again. Kind regards,Natasa Duricic, Operations Manager

Beste David,Bedankt voor uw fijne review.Het doet ons plezier dat u genoten heeft van uw verblijf bij ons en dat de kamer naar wens was. Ook fijn dat u de goede service als pluspunt aanhaalt. Daar doen we het voor!Een volgende keer verwelkomen we u graag opnieuw.Met vriendelijke groet,Natasa Duricic, Operations Manager

Dear Hector,Thank you for sharing your experience with us.We're glad you found our hotel's location convenient for your travel needs. Our team takes pride in the proximity to the train station, ensuring accessibility for our guests. We're sorry to hear about the issues with the towels and the shower head; this is not the standard we strive for. Rest assured, our housekeeping team is committed to maintaining a high level of cleanliness and comfort in all our rooms. While we don't have a vacuum in the rooms, as per our policy for a modern and hygienic environment, we ensure thorough daily cleaning. We appreciate your feedback as it helps us to continuously improve our guest experience.We hope to have the opportunity to welcome you again for a more comfortable stay. Warm regards.Natasa Duricic, Operations Manager

Beste Henny,Bedankt voor uw beoordeling en feedback.Het doet ons veel plezier dat u tevreden was met uw verblijf bij ons en dat de netheid van de kamer naar wens was. Daar doen we het voor!Hopelijk tot ziens,Natasa Duricic, Operations Manager

Dear Patricia,Thanks for taking the time to review your stay at our hotel.We're pleased to hear that you found our staff friendly, as we strive to provide a welcoming atmosphere. Additionally, our earplugs are indeed a thoughtful touch for guests sensitive to noise, and we're glad they were available to you. We regret that the bedding arrangement did not meet your expectations; please know that our Sweet beds by Ibis are selected to offer a quality sleep experience. Though we don't equip all rooms with kettles, our premium rooms on the top floor do include tea and coffee-making facilities for added convenience. We appreciate your feedback on the breakfast and pizza menu pricing; our buffet breakfast offers a variety of options to cater to different appetites and our takeaway breakfast bag provides a convenient alternative for guests on the go. Lastly, we aim to provide excellent service across all interactions, and it's disappointing to hear that not all our staff met the high standards we set for guest engagement.We look forward to the pleasure of seeing you again. Best regards,Natasa Duricic, Operations Manager

Beste Lea,Dank u voor uw mooie beoordeling.Het doet ons veel plezier dat u tevreden was met uw verblijf bij ons en dat de netheid van de kamer naar wens was. Daar doen we het voor!Een volgende keer staan we graag weer voor u klaar.Hartelijke groeten,Natasa Duricic, Operations Manager

Dear Greg, Thank you very much for this kind review of your recent stay.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to seeing you again on future occasions.Best wishes,Natasa Duricic, Operations Manager

Dear Zehra, Thank you very much for this kind review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back on a future visit.Kind regards,Natasa Duricic, Operations Manager

Beste Ellis,Hartelijk dank voor uw beoordeling!Het doet ons veel plezier dat u tevreden was met uw verblijf bij ons en dat de netheid van de kamer naar wens was. Daar doen we het voor!Graag tot een volgende keer!Natasa Duricic, Operations Manager

Dear Mohamed, Thank you very much for your feedback.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.We hope to have the opportunity to welcome you and your wife back in the future for an even better experience. Kind regards,Natasa Duricic, Operations Manager

Dear Thomas,Thank you for this kind review.We are delighted that our location was ideal for you and thank you for your kind mention of our team.We look forward to having the opportunity to welcome you back in the future. Best wishes,Natasa Duricic, Operations Manager

Dear Edward,We thank you for sharing your experience with us.We’re delighted to hear that you found our hotel to be the perfect place to stay during your travels, and we appreciate your high ratings on our cleanliness and service. Our team takes pride in maintaining a clean and welcoming environment for our guests. Although our rooms are designed to be cozy, we’re glad you still found your room nice. We understand that room comfort is crucial, and we aim to provide a good night's sleep with our Sweet Beds by Ibis. Should you prefer more space on your next visit, we also offer larger rooms that provide extra comfort.We are looking forward to welcoming you again. All the best,Natasa Duricic, Operations Manager

Dear Jean-Guy,Thank you for positively reviewing your visit.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.All of the team look forward to seeing you again in the future.Kind regards,Natasa Duricic, Operations Manager

Dear Alizée,Thank you for your recent stay and for taking the time to leave a review.We're glad to hear that our prime location next to the train station and proximity to local attractions was a highlight of your stay. Regarding the room size, our Cosy rooms are indeed designed to be compact, efficient spaces, and we apologize if they did not meet your expectations for luggage storage. We're also currently cooperating with the city's efforts to enhance the street for future guests' convenience. We're sorry for any inconvenience the construction may have caused during your visit.We hope to have the opportunity to welcome you back to our hotel in the future. Best regards,Natasa Duricic, Operations Manager

Dear Michael,Thank you for letting us know that you enjoyed your stay.We're thrilled to hear that our proximity to Central Station enhanced your stay and that our team made a great impression. Your appreciation for the cleanliness of our rooms is especially gratifying, reflecting our commitment to providing a spotless environment for our guests. Moreover, it's wonderful to know that the warmth of our service contributed to a comfortable and enjoyable visit.We would be delighted to welcome you back on another occasion. All the best,Natasa Duricic, Operations Manager

Dear John,Thank you for taking the time to provide your feedback.We're glad to hear you appreciated our hotel's convenient location. Regarding the room size, while our Cosy rooms are designed to be compact and efficient, we do understand that expectations can vary, and we apologize if this aspect did not meet your anticipation. Our housekeeping team indeed works diligently to maintain cleanliness, and we're pleased you've recognized their efforts, especially during the ongoing exterior renovations which we aim to manage as smoothly as possible for our guests' comfort.We hope to welcome you back in the future. All the best.Natasa Duricic, Operations Manager