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Room smeilt damp tap in bathroom drippings quite fast a cap between backdoor and frame let the cold in and not the room i booked
Isabell
Stayed 1 night in Apr 2023
Response from Team Furlong on 18 Apr 2023
Hi IsabellThank you for the feedback.We strive to keep up our standards, we wish you had advised us of the issues at the time, we would have gladly moved you to room that did not have issued.
Very good value for money, nice clean rooms and easy to deal with.
Ambler
Stayed 4 nights in Mar 2023
Response from Team Furlong on 18 Apr 2023
Thank you for the Feedback AmblerHope to see you soon :)
6/10 Okay
Roxanne E
19 Mar 2023
Liked: Room comfort
Disliked: Staff & service
Needs to be updated
Motel is well located and is quiet. The units have good amenities they are in need of updating. We checked in at the kiosk that also has food to purchase. The attendant was very friendly but neglected to give us the wifi password. The area was closed early evening and we could not contact anyone for the password.
Roxanne E
Stayed 1 night in Mar 2023
Response from Team Furlong on 18 Apr 2023
Thank you RoxanneWe appreciate your feedback.Hope to see you soon.We appreciate your feedback.
The property was dated, the shower could not be regulated, 8t was either full on or off. It flooded the bathroom and outside the bathroom. We were intending to stay four nights, but checked out after one,
Joe
Stayed 4 nights in Mar 2023
Response from Joe on 18 Apr 2023
Thank you for the Feedback JoeWe offered to rectify the situation, but you were not keen to accept our offer
8/10 Good
Francelle
Travelled with partner
12 Feb 2023
Liked: Cleanliness, staff & service, amenities
Even though close to a road still quiet as masked by a hedge. Unit opened out onto large spacious grass srea at rear. Light and airy.
Tired and run down , no fan or air con.
We didn't stay, booked at a sludge in Hawera which was MUCH nicer
Patricia
Stayed 1 night in Feb 2023
Response from Dipan on 7 Feb 2023
Hi PatriciaThank your for the feedback.We now 7 fully renovated rooms. Next time you are visiting Hawera, please request us for one of the renovated rooms, you will love the new rooms. This Month we will renovate 2 more rooms. Hoping to bring these up to speed soon.We provide heaters and fans on request. We will soon have Air-Cons in all rooms.ThanksDipan
This property has changed since our last stay. Very clean however very noisy with people visiting and knocking on doors early morning. No longer a restaurant on site We will not return.
Warren
Stayed 2 nights in Nov 2022
Response from Team Furlong on 27 Nov 2022
Hi WarrenThank you for the feedback.Sorry to hear that you were disturbed.We are working on re opening the tavern soon.ThanksTeam Furlong
6/10 Okay
Nancy
Travelled with partner
28 Oct 2022
liked the layout, in its earlier days it would have been THE place to stay in Hawera with race course so close
Reception only staffed for very limited hours, so an early departure not possible. Unit was run down and tatty with non-working lights, kettle unsafe as it would not switch off when boiling. Overall very disappointing.
Very basic, dated motel unit. Minimal cooking facilities (microwave and toaster) and, no sink. More like a hotel room. Small fan heater and electric blanket did not go on one side.
Was easy to find, we were passing through Hawera, had great Restaurant Upside Down across the road excellent food and Motel Reception recommended it.
Very convenient for us.
Verified traveller
Stayed 1 night in Jun 2021
Response from The Furlong on 9 Jun 2021
Thank you for your feedback, we are pleased you enjoyed your stay. Thanks
Nice comfotable room which has recently been done up. Very clean and tidy. Great central location, just down the road from where our event was being held
We were passing and stopped here overnight.
Did not know town and just picked this Motel.
So glad that we did.
Some rooms have been updated \ upgraded and we stayed in #18 which had been.
It was comfortable, quiet and modern feeling.
Bathroom was spacious.
A Gull service station is right by... very convenient.
We would stay here again if ever passing in the area.
If you desire a Roast meal do go to Yummy's, a 5 minute drive away in town.
The Furlong is located in a quiet part of town, near shops and facilities.
Reception upon arrival was pleasant and easy.
We will surely stay here as a first, above all others.
The furlong is perfect, really quiet, lovely room plenty of space, great parking. The lady that runs it is so lovely very helpful. I would defineitly recommend the Furlong and we would stay here again
Kay
Stayed 4 nights in Dec 2020
Response from The Furlong on 30 Dec 2020
Thank you for your kind words, so happy you enjoyed your stay with us and we hope to see you again.
The motel room was very nice clean and comfortable. Having the restaurant on the property was a real bonus. Saved us having to get back in the car to find food.
Verified traveller
Stayed 1 night in Feb 2020
Response from Kelly on 13 Nov 2020
Thank you for your review, we hoped you enjoyed your stay
Quite comfortable. Fridge didn’t work properly. Property was tidy and grounds we’ll kept.
Verified traveller
Stayed 1 night in Nov 2019
Response from The Furlong on 7 Nov 2019
Thank you for your feedback, we are pleased to hear that you had a comfortable stay and if you let us know which unit you were in we will get the fridge looked at.
Great people, comfy spot, value for money. Only disappointment was the buffet wasn’t open.
Verified traveller
Stayed 1 night in Sep 2019
Response from Manager on 15 Sept 2019
Thank you very much for staying with us and your feedback is much appreciated. The Buffet is a separate business so unfortunately we cant control their hours but hopefully you found somewhere just as nice to eat :)
Staff offered an upgrade to a refurbished room, but we declined. We found the room quiet despite being on a main road as we were given a unit at the rear of the complex. One downside was at 8:50am the cleaner walked in on us - she was apologetic, but she certainly got a surprise.
Carolyn
Stayed 1 night in May 2019
Response from The Furlong on 23 May 2019
Thank you for your feedback, we are pleased to hear that you enjoyed your stay and our apologies again for the disruption by the cleaning staff.