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Reviews of Holua Resort

3.5 out of 5
Holua Resort
78-7190 Kaleiopapa Street, Kailua-Kona, HI

Reviews

9.2

Wonderful

Rating 10 - Excellent. 680 out of 1002 reviews" "
Rating 8 - Good. 270 out of 1002 reviews" "
Rating 6 - Okay. 29 out of 1002 reviews" "
Rating 4 - Poor. 15 out of 1002 reviews" "
Rating 2 - Terrible. 8 out of 1002 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Iris Rogers, STOCKTON

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay. Home away from home, just better views!
Stayed 5 nights in Apr 2024
Response from Staff and Management on 17 Apr 2024
Thank you for staying at the Holua Resort. We are glad you enjoyed your stay. Please visit again.

10/10 Excellent

Paul Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed amenities and large 1 bedroom condo especially glad for the washer/dryer and hot tub at each pool. Only draw back, it is not on the coast or beach.
Stayed 2 nights in Mar 2024
Response from Staff and Management on 15 Apr 2024
Thank you for staying at the Holua Resort. We are glad you enjoyed your stay.

10/10 Excellent

Angela, Pincher Creek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a fantastic property. My only comment would be that there's no restaurant in short walking distance from the property. Would definitely come back and stay here again.
Stayed 3 nights in Apr 2024
Response from Staff and Management on 15 Apr 2024
Thank you for staying at the Holua Resort. We appreciate your feedback.

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice beggining from thw check in staff to housekepping to every staff, its a great place so peaceful and quiet i really really enjoy the stay here i would definitely come back thank you holua staff resort for making this stay exceptional
Stayed 5 nights in Apr 2024
Response from Staff and Management on 15 Apr 2024
Thank you for staying at the Holua Resort. We are glad you enjoyed your stay.

8/10 Good

Rachel

Travelled with family and small children
Liked: Staff & service
The ground were beautiful and the rooms were big. It is a bit dated and rundown. The gym is…..sad. But the location is great and it was nice to have a kitchen and two separate bedrooms for our family of four.
Stayed 4 nights in Apr 2024
Response from Staff and Management on 6 Apr 2024
Thank you for your review. We appreciate your feedback.

10/10 Excellent

Scott Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Staff and Management on 10 Apr 2024
Thank you for staying at the Holua Resort.

10/10 Excellent

Dmitry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay for a family of four (two adults qnd two kida) - felt like a we were staying in a townhouse! Very clean property, conviniently located to the snorkeling boats launching base, supermarket and take out food, and being on the west side of the island - was dry most of the day (some drizzle in the evening). We will definitely recommend and stay again for our next visit to the island.
Stayed 6 nights in Mar 2024
Response from Staff and Management on 6 Apr 2024
We are glad you enjoyed your stay. Thank you for your feedback.

8/10 Good

Yue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Staff and Management on 6 Apr 2024
Thank you for staying at the Holua Resort.

8/10 Good

Marietess

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was a great stay for the price. 2 bedroom was excellent for our family, with everything we needed provided. With 6 pools to choose from we often had pool to ourselves. Staff was accommodating to our requests. Quiet and safe. CVS, restaurants, gas station, and great beaches nearby! There were some noticeable maintenance needed for the outdoor backyard area but it was private and large.
Stayed 3 nights in Mar 2024
Response from Staff and Management on 6 Apr 2024
Thank you for staying at the Holua Resort. We are glad you enjoyed your stay.

10/10 Excellent

Whitney

Liked: Amenities
The suite was much larger than I expected. Everything was clean! The pools and hot tubs are nice
Stayed 2 nights in Mar 2024
Response from Staff and Management on 6 Apr 2024
Thank you for choosing Holua Resort. We are glad you enjoyed your stay.

8/10 Good

Totka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time, beautiful property!
Stayed 10 nights in Mar 2024
Response from Staff and Management on 6 Apr 2024
We are glad you enjoyed your stay. Thank you for Choosing Holua Resort.

10/10 Excellent

Elsa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy our stay at this place!. The check in process was really easy and fast, friendly staff. They have washer and dryer inside the villas and they provide you with soap it was very convenient for us because we didn't have to come back with a bunch of wet and duty clothes. Our flight back home was at 10:30p.m. and check out was at 10a.m. so they gave us the option to leave our luggage at the front desk so we were able to enjoy the island on the last day without having to worry about leaving anything in the car. They also give us the opportunity to showered there at the property before leaving to the airport, they even provided us with everything we needed for the whole family like shampoo, conditioner, lotion, wash clothes and towels, that was really nice of them and we appreciated very much.
Stayed 7 nights in Mar 2024
Response from Staff and Management on 6 Apr 2024
We are glad you enjoyed your stay. Thank you for your review and choosing Holua Resort.

10/10 Excellent

Irma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing experience everyone was so helpful can't wait to come back.
Stayed 5 nights in Mar 2024
Response from Staff and Management on 6 Apr 2024
Thank you for your review. We are glad you enjoyed your stay.

10/10 Excellent

Catherine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing for families. Loved the unit layouts, great for families with young kids. Lots of pools, bbq’s for all to use. Units were clean, not brand new… but all in working condition. Staff was amazing and accommodating. Only downfall was parking was a distance from some units, but you could call concierge for a golf cart if you had lots to carry. If you like pickle ball or tennis, courts on site. And golf course next door. 2 minutes away from shopping centre, 15-20 min from downtown. Would stay here again.
Stayed 7 nights in Mar 2024
Response from Staff and Management on 6 Apr 2024
Thank you for staying at the Holua Resort. We are glad you enjoyed your stay.

10/10 Excellent

Tehina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in Mar 2024
Response from Staff and Management on 6 Apr 2024
Thank you for staying at the Holua Resort. We are glad you enjoyed your stay.

8/10 Good

Roy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The equipment worked. Little date, but clean. Would stay again
Stayed 2 nights in Mar 2024
Response from Staff and Management on 6 Apr 2024
Thank you for your review. We appreciate your feedback.

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rental, very nice!
Stayed 4 nights in Mar 2024
Response from Staff and Management on 6 Apr 2024
Thank you for staying at the Holua Resort. We are glad you enjoyed your stay.

10/10 Excellent

Feng

Liked: Cleanliness
Stayed 5 nights in Mar 2024
Response from Staff and Management on 6 Apr 2024
Thank you for staying at the Holua Resort.

10/10 Excellent

Gerta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort. Beautiful. Very clean and well maintained. Staff is always helpful and smiling. Specious villas stacked with everything you need. I just only wish that resort be closer to the ocean. Would definitely come back anytime.
Stayed 11 nights in Feb 2024
Response from Staff and Management on 6 Apr 2024
Thank you for staying at the Holua Resort. We are glad you enjoyed your stay.

10/10 Excellent

Melanie

Liked: Staff & service, property conditions & facilities
Perfect size and great location!
Stayed 5 nights in Mar 2024
Response from Staff and Management on 6 Apr 2024
Thank you for staying at the Holua Resort. We appreciate your feedback.

10/10 Excellent

Michael Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2024
Response from Staff and Management on 6 Apr 2024
Thank you for staying at the Holua Resort.

6/10 Okay

Sally L

Liked: Cleanliness
For a wyndom property it needs updating
Stayed 3 nights in Mar 2024
Response from Staff and Management on 6 Apr 2024
Thank you for your review. We appreciate your feedback.

6/10 Okay

ashley brooke

Liked: Cleanliness
Disliked: Amenities
Our unit needs a major upgrade. Tile in the kitchen was broken and it moved around and I stubbed my toes on it multiple times. It would have been nice to have some cleaning supplies for the kitchen besides just a sponge. The dish washer popped a screw out and was really hard to close. All the tile felt dirty. Walls had peeling paint and trim. Door hinges were rusty. No hot water in our sinks downstairs. Reception staff was nice, but we were told they had stuff to rent that didn't actually have, like boogie boards. Could never get any pickleball gear and we tried multiple times. Everything just felt old. Barely enough dishes to cook with, but at least they were there. The beds were comfortable though, and the shower, while old, had good water pressure. It was nice to be able to wash our clothes and there was plenty of space for the 5 of us.
Stayed 7 nights in Feb 2024
Response from Staff and Management on 6 Apr 2024
Thank you for your review. We appreciate your feedback.

10/10 Excellent

Marcie Garr

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We were pleasantly surprised with this resort. The room we were in was way more updated than the pictures and was like a 2 level 2 bedroom apartment! Staff was super nice. It is in a good location on the island to go to everything. There is a shopping center and food places 5-10 mins away. Pools are small but who needs those if you have the amazing beaches to go to? Definitely will go back.
Stayed 3 nights in Mar 2024
Response from Staff and Management on 9 Mar 2024
Thank you for your review. We appreciate your feedback

8/10 Good

shelley ann

Stayed 5 nights in Feb 2024
Response from Staff and Management on 6 Apr 2024
Thank you for staying at the Holua Resort.

8/10 Good

Jane, Mukilteo

Travelled with family and small children
Liked: Cleanliness, staff & service
There is a small pool and jacuzzi for each pod of condos. I believe they are working their way through to update them. We were in a pod that has not been updated so our pool area desperately needs work. Jacuzzi wasn't functioning. Furniture was run down. Paint chipping. Overall just run down.
Stayed 8 nights in Feb 2024
Response from Staff and Management on 6 Apr 2024
Thank you for your review. We appreciate your feedback.

10/10 Excellent

Bily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 3 nights in Feb 2024
Response from Staff and Management on 9 Mar 2024
Thank you for staying at the Holua Resort.

10/10 Excellent

Jennifer, St. Albert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a little dated but they are currently doing upgrades, it was a perfect spot for a family, lots of room for people so no one was under foot. Having the full kitchen was great and there are BBQ's available. We a few problems with funding that worked but when we did it was convienent. Also 6 pools to choose from and the tennis and pickleball courts we just refinished and were awesome.
Stayed 14 nights in Feb 2024
Response from Staff and Management on 6 Apr 2024
Thank you for staying at the Holua Reosrt. We appreciate your review.

6/10 Okay

Kirk

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The condo was very spacious - loved that the bedrooms were on the main floor and the kitchen, living room, etc. were upstairs. Definitely could use some remodeling - everything was out-dated and the carpet needs to be replaced. The nearest swimming pool was undergoing remodeling but it wasn't that far to walk to another pool. Felt like we paid to much for what we got.
Response from Staff and Management on 9 Mar 2024
Thank you for your review. We appreciate your feedback.

10/10 Excellent

Ashraf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from Staff and Management on 6 Apr 2024
Thank you for staying at the Holua Resort.

10/10 Excellent

Jose

Really nice property
Response from Staff and Management on 9 Mar 2024
Thank you for staying at the Holua Resort.

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old but great amenities.
Stayed 5 nights in Feb 2024
Response from Staff and Management on 6 Apr 2024
Thank you for staying at the Holua Resort.

8/10 Good

Nancy, Auburn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very dark on the walkways. Rolled my ankle on the edge of the pathway while walking one night.
Stayed 7 nights in Jan 2024
Response from Staff and Management on 9 Mar 2024
Thank you for your feedback. We appreciate your review.

4/10 Poor

Mark

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property lacking maintenance. Hazardous conditions. Inadequate amenities. Renovation needed
Stayed 13 nights in Jan 2024
Response from Staff and Management on 9 Mar 2024
Thank you for your feedback.

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Location is excellent property it’s old needs renovation in bathroom and kitchen (but they had a sign that they are in process of renovation) Staff is very nice Apartments are well equipped.
Stayed 5 nights in Feb 2024
Response from Staff and Management on 9 Mar 2024
Thank you for staying at the Holua Resort. We appreciate your feedback.

8/10 Good

Anastasiia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. I’m in love with the size of the apartment, the huge windows, and the balcony. It’s so nice to have a dishwasher and washer/dryer. There’s beautiful nature around. However, it was uncomfortable to move our sleeping baby to the golf cart and then to the room instead of moving him directly to the room from our car. Also, I wish they had renovated the bathroom and kitchen. Unfortunately, there was a lot of hair on the bathroom floor.
Response from Staff and Management on 6 Apr 2024
Thank you for your review and appreciate your feedback. We will address housekeeping issues with management.

10/10 Excellent

Melissa Hilda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Staff and Management on 9 Mar 2024
Thank you for staying at the Holua Resort.

8/10 Good

Barron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Some suites under much needed kitchen and bathroom renovation. Rest of suite very big and comfortable. Had a problem with ants in the kitchen. Pool needed some repairs but functional and clean.
Stayed 8 nights in Jan 2024
Response from Staff and Management on 6 Apr 2024
Thank you for staying at the Holua Resort. We appreciate your feedback.

8/10 Good

Julie

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location was convenient
Stayed 8 nights in Jan 2024

10/10 Excellent

Princess

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was very relaxing and the place is clean well maintained. The staff are very sweet and kind . We will come back to this place soon
Stayed 4 nights in Jan 2024

10/10 Excellent

Miriam

Stayed 4 nights in Jan 2024
Response from Staff and Management on 6 Apr 2024
Thank you for staying at the Holua Resort.

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
The place was close to everything .
Stayed 8 nights in Jan 2024

10/10 Excellent

Jae

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little bit older property. Other than this, the place is perfect.
Stayed 5 nights in Jan 2024

2/10 Terrible

Barbara

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The property has a nice layout. The unit we had was 19-125. We found it to be dirty and not very well maintained. There were ants in the foyer as well as both bedrooms on the main floor. The sinks in the master bedroom smelled awful. We requested the ants to be sprayed but they didn’t enter the unit even though we told them they could. We also had requested 2 king or 2 queen beds but found one room to have 2 twin beds… not exactly what we wanted and there were 2 couple’s celebrating significant anniversaries. The tiles were cracking on all of the bathroom and kitchen counters. The washer and dryer were in good working order but very small. We ordered coffee several times but they did not bring enough each time we requested them. The pressure in the second shower was not enough. We also had requested an extra day but no one got back to us… we inquired but were denied. It was requested when we booked in August. The powder room floor has long dark hairs on it when we got there…
Stayed 9 nights in Jan 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The resort is very nice!
Very spacious and comfortable place. The only issue for us was that we got the last building. It’s a very far walk to parking especially if you are carrying stuff.
Stayed 7 nights in Jan 2024

10/10 Excellent

Rosa Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jan 2024

10/10 Excellent

Monina Pelina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in spacious 2 bedroom condo with husband and two young adults. Everyone enjoyed condo and available amenities. Only downside is concierge not as responsive. Daughter tried to request use of pickle ball paddles. Calls and e-mail were not responded to. Other than that entire family enjoyed location as anchor to 6-day Big Island visit in January.
Stayed 6 nights in Jan 2024

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Great accommodations, nice size bedrooms and huge living and dining space.
Stayed 2 nights in Jan 2024

8/10 Good

erin, tacoma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 2 bedroom villa was perfect for our family of 5. There were 3 bathrooms and 2 showers, enough room to easily move about and the lanai was huge and awesome. I found the good easily outweighed the outdated facilities. Looked like our place was due for a rwmodel and hottib needed repainted
Stayed 3 nights in Dec 2023