Check in was seamless. There's a door lock and a key code. Nevertheless, the backdoor is a sliding glassdoor and remains unlocked. Owner, Robert is responsive and a property manager, Jumo lives on the property, who's is also friendly. Guests can use laundry. Property has orange and lemon trees and the owner is generous for you to taste some fresh fruits. There's a community kitchen wherein travelers leave stuff that you can use, if not expired. You get some coffee bags, no creamers and no sugar even after requests. Towels aren't replaced and room isn't cleaned everyday but it wasn't an issue for me. There's no cabinet in the bathroom. Plenty of parking. Quiet and safe location close to the Hilo beaches. You'll see lizards and roaches but it's part of the nature, especially in older buildings. Room itself is spacious and comfortable although you may feel a bit cold since the windows don't fully close. Volcano National Park is only 45 minutes drive away. You may probably find Airbnb entire apartments in this price range though, if you plan ahead. This cottage though has a nice rustic feel and is only 10 minutes drive away from the Hilo airport. I initially booked for two nights and extended by another two nights since I could drive around most of the big island from here.