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"Overall it was a good stay. Front reception staff were very experienced and organized in checking in our large group into the hotel. The hotel facilities are kept in good condition. I think the cleanliness of the rooms could have improved considering the 5 star allocation to the hotel. The staff were extremely friendly and willing to help. Food was okay, however there are not many options in the area so the hotel food may have been the best in the area. "

"Great staff, clean n confy rooms"

"Excellent property, old world charm, over hundred year old hotel meticulously kept. Food was great at the Magnolia restaurant. The management and staff were great and made our stay comfortable. "

"The room was okay. But the bathroom was gross. It smelled. And the shower head sprayed water everywhere. The worst thing about the hotel was that it was soooo loud. There was an annoying loud noise outside our window, the whole night! And also this buzzing sound from inside the hotel, we were on the same floor as the pool—maybe there. I couldn’t figure it out. But I couldn’t sleep all night!"

"Excellent location and superb hospitality. Highly recommend. "

"Goid"

"We truly enjoyed our stay in Carnation rest. The room was spacious with a separate living area that make it very comfortable. The staffs were very efficient and friendly. They even offered to wash our clothes which was very nice. Breakfast served in a cute little room and was more than adequate."

"The view was excellent. Food was great "

"Very nice time "

"الفندق جديد والغرف ممتازه الاكل الغداء بارد الفطور ممتاز اداره الفندق تحتاج الى تدريب اكثر مع انها تحاول تقديم الخدمه لنزيل الإجمالي جيد اتوقع بعد عده اشهر تتحسن الخدمه مع كثرة الممارسه "

"Everything was good"

"Stayed in one of the cabins which had a nice view of the trees and mountain, saw lots of monkeys in the trees. Pool was a short walk from the room and peaceful with nice views. Staff were all very helpful making sure we were comfortable. Wifi connection in cabin not great but good connection at restaurant. "

"It was a peaceful stay for us. The property has all the amenities. Room has a great view of valley & tea farms. Overall great experience. "