Crystal Hotel Hat Yai

Property class: 4

Choose dates to view prices

Take advantage of free breakfast, a poolside bar and a terrace at Crystal Hotel Hat Yai. For some rest and relaxation, visit the hot tub. The on-site international cuisine restaurant, Bottega, offers breakfast, lunch and dinner. In addition to a garden and a playground, guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is NZ$96
includes taxes & fees
8 Nov - 9 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a large mirror.

Deluxe Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Super Deluxe King Room

A modern hotel room with a large bed, a TV mounted on the wall, and a glass door leading to a bathroom.

Super Deluxe King Room

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Skyline Suite Mountain View

A hotel room with a large window, a bed, a desk with a chair, and a TV on the wall.

Skyline Suite Mountain View

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Landmark Suite With Panorama View

A modern hotel room with a large bed, a TV, and a view of the city.

Landmark Suite With Panorama View

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Deluxe Room, 2 Single Beds

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room (Smart Deluxe King Room)

A modern hotel room with a large bed, a bedside table with a phone, a flat-screen TV mounted on the wall, a seating area with a bench and a small table, and a large window with curtains.

Room (Smart Deluxe King Room)

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Hat Yai, Crystal Hotel Hat Yai is in the city centre and near the airport. Tee Off Driving Range and Red Mountain Driving Range are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Lee Garden Plaza and Central Hatyai. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Hat Yai travel guide
Map
4 soi 23 Kanjanawanich Road, Hat Yai, Songkhla, 90110

What's nearby

  • Central Hatyai
    1 min walk - 0.1 km
  • Asean Night Bazaar
    5 min walk - 0.5 km
  • Hat Yai City Passenger Terminal
    7 min walk - 0.6 km
  • Diana Shopping Complex
    14 min walk - 1.2 km
  • Prince of Songkla University Hatyai Campus
    2 min drive - 2.0 km

Getting around

  • Hat Yai Railway Station
    5 min drive
  • Hat Yai (HDY-Hat Yai Intl.)
    14 min drive

Restaurants

  • After You (อาฟเตอร์ ยู)
    5 min walk
  • KOI Thé
    4 min walk
  • จันทนีย์หมี่ผัดกะทิกุ้งสด Central Festival Hatyai
    4 min walk
  • Blu-O Rhythm & Bowl (บลูโอ ริธึม แอนด์ โบว์ล)
    5 min walk
  • ครัวเรือนไทย
    1 min walk

About this property

Crystal Hotel Hat Yai

  • Upscale hotel near Lee Garden Plaza
  • Free breakfast, a poolside bar and a terrace are just a few of the amenities provided at Crystal Hotel Hat Yai. For some rest and relaxation, visit the hot tub. The on-site international cuisine restaurant, Bottega, offers breakfast, lunch and dinner. In addition to a garden and a playground, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool and a children's pool, along with sunloungers
    • Free self-parking
    • A round-trip airport shuttle (surcharge), express check-out and express check-in
    • Tour/ticket information, concierge services and a lift
  • Room features
  • All 164 rooms boast comforts such as premium bedding and pillow menus, in addition to perks such as free WiFi and air conditioning.
  • Other conveniences in all rooms include:
    • Bathrooms with rainfall showers and free toiletries
    • LED TVs with cable channels
    • Fridges, electric kettles and daily housekeeping

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Frequently asked questions

Does Crystal Hotel Hat Yai have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Crystal Hotel Hat Yai?

As of 7 Nov 2026, prices found for a 1-night stay for 2 adults at Crystal Hotel Hat Yai on 8 Nov 2026 start from NZ$96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crystal Hotel Hat Yai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crystal Hotel Hat Yai?

Self-parking is free at this property.

What time is check-in at Crystal Hotel Hat Yai?

Check-in start time: 2 PM; check-in end time: 2 AM.

What time is check-out at Crystal Hotel Hat Yai?

Checkout is at noon.

Does Crystal Hotel Hat Yai provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Crystal Hotel Hat Yai located?

Located in the heart of Hat Yai, this hotel is within a 10-minute walk of Central Hatyai, Asean Night Bazaar and Greenway Garden Center. Hat Yai City Passenger Terminal and Diana Shopping Complex are also within 1 mile (2 km).

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Reviews

Crystal Hotel Hat Yai Reviews

8.2

Very good

8.6

Cleanliness

7.6

Location

8.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 60 out of 174 reviews
Rating 8 - Good. 74 out of 174 reviews
Rating 6 - Okay. 26 out of 174 reviews
Rating 4 - Poor. 9 out of 174 reviews
Rating 2 - Terrible. 5 out of 174 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel and staff

Nice hotel and very kind and helpful staff.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, convenient to shopping centre
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed staying there very much, wish we had more time to enjoy the pool. Restaurant was excellent
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, very friendly. We stayed there off and on during a week period and will go back next time.
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room new and clean staff very responsive and helpful breakfast also nice overall I give 8/10
Stayed 3 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely pool roof top
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location ah

At low price one cannot expecttio high service standard. It's very good indeed for low price paid and even canecwih free breakfast. very Good location as a big shopping mall is just across the road on the opposite side
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t do much to incessant rain. When no taxi showed up, receptionist Billy, gave a ride to the bus station for my bus to Phuket. Exceptional service in time!
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice big pool!

Convenient location. There's a big mall across the road, with plenty of shops, restaurants and supermarket. It is also near a few night bazaars. The hotel rooms are large and airy. It has a large rooftop pool that I can actually swim laps in! The reception girls were also very helpful — one of them really helped me out when no Grab driver was willing to pick me up from an out-of-the-way temple. However, it would be great if staff, especially at the front desk, could be given conversational English lessons to improve service, since there are many guests who don't speak Thai.
Stayed 4 nights in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is more inland but Perfectly located across from the most fancy mall in HatYai. 6 minutes walk from ASEAN night bazaar. It about 15 minutes drive to downtown. Clean; 10/10 friendly staff and service. Didn’t get a 5/5 because: Shower area need better cleaning or some fixing. Unfortunately got water flies. Water suspended/leaking during shower causing wet soaking floor (bad by design.) Breakfast buffet makes it up!!! Plenty of selections and decent quality foods. Not a bad place to stay honestly, keeping the price in mind. Thank you Kob Khun krab
Stayed 3 nights in Sep 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Ok hotel. Limited choices in the city.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location!
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near Central department store, very easy to access. The room is clean and comfy
Stayed 1 night in Dec 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Beautiful room and pool.

It was a good hotel beautiful room and pool. But one note is that the hotel had about maybe 4 ballrooms will always packed wedding all day to night. I felt out of place.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 12 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like that its within walking distance of mall and night market. Little stressed by the AC though, not able to doanual adjustment
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

No warm water and were told that I lost a spoon which I didn’t even make coffee during the stay. The hotel made me sign a confirmation form that I didn’t lost the spoon.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Just stayed for 2 nights 3 rooms there,,front desk staff friendly allowed us to checked in earlier, thank you so much. But location a bit distance from city center need to take grab car or tuk tuk. Opposite hotel there is central shopping mall the biggest in Hatyai.
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jun 2023
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is new and clean, different room type to cater for group/family/couples; breakfast was great. Only thing is hard to get a tuktuk and cost a bomb to travel to town. Indeed it is not a convenience place to stay for tourists. Still a distance to walk to greenway night markets, no massage nearby and no 7 eleven. It is quiet in the morning and night.
Stayed 2 nights in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Stay

Accommodation i will rate it 8/10. Daily breakfast has not much variety (5/10).Counter staffs are not versatile in English (7/10) whereby we would need to use goggle translation. Other than a big shpg mall opp the hotel, walking distance less than 8mins, there are no shops at the surrounding.
Stayed 7 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still look new and clean after more than 5 years. Shopping mall just opposite and walkable to Asean market. The downside are, required tuk tuk to downtown and it is not cheap as many tuk tuk refused to come due to busy traffic.
Stayed 1 night in Dec 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Need upgrade for wifi

Newer wing has more power socket and bath tub. However water from bath tub not hot the day I using it. Most disappointing is the wifi throughout 3 days stay the wifi is very very weak and could connect to my phone and tablet. I was on the 6floor towards the last few room. Upset as not able to play my online game and watch u tube.
Stayed 3 nights in Dec 2023
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
น้ำแร่ที่จัดไว้ในห้อง ก่อนจะเข้าพักมีแค่ 1 ขวดพอ Check out ทางรร แจ้งว่า ปกติน้ำแร่มี 2 ขวด จึงเรียนกเก็บค่าน้ำแร่เพิ่มจากแขกอีก 25 บาท ซึ่งจริงๆแล้วเป็นความสับเพร่าของรร.ที่ไม่ได้จัดน้ำแร่ไว้อย่างครบถ้วน แล้วมาเรียกเก็บกับแขกค่ะ !!! Becareful for mineral water in your room! I see 1 bottle of mineral water in my refrigerator, I never drink it But When I checked out, Receptionist tell me that I have to pay 25 baht for 1 bottle of mineral water. I'm so confused about this because I dont drink it. They tell me that actually there are 2 bottles of mineral water.
Stayed 1 night in Jun 2024