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They are large rooms, some facilities are dated, needs work in the rooms
Craig
Stayed 3 nights in Mar 2024
2/10 Terrible
Catherine
2 Mar 2024
Disliked: Property conditions & facilities
I had a terrible nights sleep by being woken by the sound of an alarm going off from 5am all morning repeatedly from the room next door, paper thin walls and I thought the phone had been left inside my room and I started looking for it (that’s how thin the walls were). Will definitely be staying elsewhere in future.
Catherine
Stayed 1 night in Mar 2024
8/10 Good
RICHARD
29 Feb 2024
Liked: Cleanliness
Needs up grade Bathroom
RICHARD
Stayed 1 night in Feb 2024
6/10 Okay
charlene
Travelled with family
25 Feb 2024
Disliked: Property conditions & facilities
No late check in After 9pm
charlene
Stayed 1 night in Feb 2024
10/10 Excellent
Shianne
15 Feb 2024
Shianne
Stayed 1 night in Feb 2024
6/10 Okay
Laura
Travelled with family and small children
13 Jan 2024
Disliked: Property conditions & facilities
This motel was really below my expectations for what we paid. Everything was old and worn, with multiple things broken. The receptionist was also never at the desk. It appeared that it hadn’t been vacuumed in a while and huge stains on the carpet, also ants everywhere. No aircon was upstairs, only a tiny fan so it was really hot.
Initial concern that for size of complex and time of year that there didn't appear to be that many guests. However room was clean and cool (30 deg) day. Best night's sleep all week. Probably a little overpriced.
Finding the individual unit not a problem. A little unusual how I was rather left to my own devices rather than ushered to unit. But I had no problem.
Person on front desk polite and well mannered.
Bob
Stayed 1 night in Dec 2023
10/10 Excellent
Bulou
Travelled with family, Travelled with family and small children
The location is ideal, great. The pool was dirty, our mini fridge was leaking water. The stepping out of spa bath was dangerous, too steep and slippery.
Property is in need of refreshing, we had broken door handles, broken towel rail, wifi was shocking, stained pillows, the courtyard was overgrown and dirty, broken dining chair and thin blankets
Room was over-priced for what we got. Air bath didn't work. We told staff but no response given. Bad smell in bathroom. Broken parts on bathroom walls. Smoke butts left in tray in courtyard. Courtyard overgrown and unkempt. Outdoor furniture stained with mould. Mould stains on mattress protector. Sign in rooms asks you to do your dishes on leaving which makes me wonder if they are checked for cleanliness. Freezer compartment iced up. Comfortable beds and good shower pressure.
The toilet seat slipped every time you sat on it. The heated towel rail wasn’t working (on check out I was told there was another switch aside from the wall switch that was needed to operate it) and the floor in the bathroom had black hair over it which could only be seen when the floor was wet. The tv reception was pretty fuzzy and while the note on the tv said to turn it on from the back the switch was actually underneath the tv. Was very disappointing especially given how expensive our 3 nights were :-(
Friendly staff who let us check in early. The rooms were spacious and we had everything we needed. The pillows were a bit too firm and thick for my taste. Good value for money.
Close to everywhere we wanted to go, quiet and well looked after.
Ivy
Stayed 2 nights in Apr 2022
6/10 Okay
Alfred
Travelled with partner
7 Mar 2022
Liked: Cleanliness
We were very disappointed that that there was not a ground floor shower, the bed needed updating, I would think it was very old, we were not happy and would not stay there again