Hartland Hotels, Wake Forest

"The accommodations were great. The rooftop bar was amazing. Great drinks, great friendly staff. Highly recommend staying here if you’re in downtown Raleigh."

"This hotel was a lifesaver. Was assisted by overnight staff Kim, who was extremely helpful to get us to stay here after bad service from prior hotel experience.Ended up staying at this property for one week. The staff were kind and friendly quit to bring resolution to any problems. The property was extremely clean and it felt safe. Property set up with suggestions of things to do nearby with shuttle service, quick and easy to access the expressways and local food spots would definitely stay here again. The Sonesta did not disappoint."

"It was good"

"Upon entering the hotel, it was dirty outside. The foyer was dirty as well. The rooms had food and leftover crumbs on the sheets. There was no blanket, and the elevator was leaking fluid. Hotel rated good on Expedia, but that was not our experience. Also, when it came to charging us for the room, they charged us for the room, even though we were only for 15 minutes to look over the room beforehand. overall experience quite janky. I would not recommend."

"The staff was amazing They where attentive and very nice The elevator was broken yet they help us to get the baggage up and down "

"The 1st impression is fantastic. The lobby is beautiful, clean and the staff is very friendly. BUT if you stay down there long enough you will realize how hot it is in there. We decided to have dinner at the bar so we could watch March Madness. It was so hot that the bartenders have commercial fans behind the bar and then they have little, tiny electric fans they have blowing on the customers. Rooms: Upon arrival, it appears to be very clean and nice until... they left us with less then 1/2 a roll of toilet paper, old used coffee filters in the coffee pot and the ac in the room never got below 71 degrees. The rooms were clean but they are old. Definitely disappointed. Not up to the Hilton standards"

"Strong smell through lobby and room. Lock on the room door was broken. Holes in the bed sheets. Room was dusty and not as advertised "

"The staff was very friendly when we checked in and checked out. The room was clean and spacious enough for three adults."

"Breakfast was good and staff was very attentive and made sure everything was in place."