Book a Hartland Cottage

"The hotel is an updated older building. You can tell they are making an effort to update it, but I was told there are rooms they haven't gotten to yet. Mine was one of them, but even so it was still fine. The room was clean but had a little bit of a smell that I got used to. The ac was kind of loud, but the room cooled off quickly. The location felt safe. The 3 staff I interacted with were all very friendly. I stayed here a year ago and would have given a similar review then. Its a good value for the price."

"Thank you for a comfortable stay!"

"Helpful staff, good rates, couple of blocks from the venue!"

"Ok"

"staff maintained breakfast area and lobby area well."

"All was good "

"I had a very frustrating experience during my stay. Upon arrival, I was assigned a handicapped-accessible room that I did not request. While I understand availability can vary, this was not communicated in advance. There were several maintenance and cleanliness concerns. The shower head was not functioning properly, and there was a vacuum attachment left beside the bed, which raised questions about the room’s preparation. The most disruptive issue occurred in the middle of the night when a light in the room began flashing. It woke me up and made it impossible to get back to sleep. With my daughter having an early game the next morning, we needed to be up at 6:00 a.m., so rest was important. When I contacted staff around 1:00 a.m., the suggested solution was to bring in a ladder and cover the light with duct tape. That was not a reasonable option at that hour, especially with a child asleep. As a result, we had to pack up and move rooms the next day which was a major inconvenience. Overall, this experience was disappointing due to the lack of preparation, maintenance issues, and the inconvenience caused during an already busy and important trip."

"We chose this hotel for our anniversary stay the appearance of the room was nice but when you got down to the cleanliness the comforter was white and had dirt rings around the comforter. The bathroom floor was dirty. There was no soap so we actually checked out early and left"

"Amazingly clean very open and airy property. Super quiet even though I think it was near a full house."