Luxury Hotels & Resorts in Harrisburg - Hershey from NZ$144

"All is good "

"We checked in and subsequently checked out within an hour. The sink in our room was clogged with hair and had ants coming out of it. They sent a maintenance man to fix it which took the entire hour I was there. I asked to be moved to a new room… even offered to pay for a larger room that was available and was told no. Sink got fixed but I no longer felt like my family would have a pleasant stay at this hotel."

"Found hair in the bathroom and also they didn’t have the hot water and coffee filled. No staff at front desk to get info. "

"Booked room that stated sleeps five people, that was not the case. The room had 2 double beds and that's it. After asking the front desk if this was a mistake with the booking, he explained that all the rooms are the same and all only have 2 double beds. Had to purchase an air mattress.. "

"Price was low, but I got what I paid for. Room was not as clean as I would like "

"Staff acted like we were a burden. Average hotel. "

"It was very relaxing and clean. "

"NA"

"I stayed here while in transition to move... Day 1... After coming in late from work, I found that my room wasn't cleaned. The tub and fridge were nasty. The counters hadn't been wiped down. I asked for another room and was told they were all booked up, but that I could move tomorrow. I was so exhausted and the bed appeared to have been the only thing that was changed. So I stayed. Day 2... After coming in again from work, I went down to check on my new room and was told that they were out of rooms. I told the guy that I had asked for my room to be changed due to my room not being cleaned. He said, there were none, and that I needed come in earlier. I explained, that I work 2 jobs and that it wasn't possible. He said that he'd have one for me the next day. I asked if someone could come clean my room and was told that they'd do it in the morning, because no cleaning staff was available. Day 3... After working... I found that I couldn't get into my room. After walking back around from the office to enquire about my room change, and was told no rooms were available. I was very upset to say the least. I enquired about the manager, and was informed that he would be in thy next day around 11 am. I informed the staff who was rude, that I would again be at work, and so I needed the manager's name so that call. He told me he wasn't able to give me his name. He let me in my room... The bed had been made and the towels changed, only. I was never given a new room. Never again!"