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Reviews of Royal Suites & Tower

4.5 out of 5
Royal Suites & Tower
No.118 Sanyang Road, Jiang'an District, Wuhan, Hubei

Reviews

8.8

Excellent

Rating 10 - Excellent. 14 out of 26 reviews" "
Rating 8 - Good. 8 out of 26 reviews" "
Rating 6 - Okay. 4 out of 26 reviews" "
Rating 4 - Poor. 0 out of 26 reviews" "
Rating 2 - Terrible. 0 out of 26 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
工作人員非常友善，有需求或問題會馬上解決
Stayed 4 nights in Nov 2023

10/10 Excellent

kathia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice place to stay. Very spacious, great view, great location and great costumer service.Its right next to some amazing local food and a Starbucks. Raquel helped make our stay more enjoyable. She answered all our questions and told us about the street food near the hotel. Will gladly stay at Royal Suites & Tower again.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was comfortable. The staff were nice. The building was quiet. Overall it was a good stay, will come back.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but really it is a four star one?
The biggest concern was shower: the rain-fall shower head is broken. Other than that, everything was good.
Stayed 3 nights in May 2018

6/10 Okay

Verified traveller

During some conference event, elevator always busy. House keeping stuff go straight enter my room even I told them not to.

6/10 Okay

Verified traveller

6/10 Okay

Paul, Vancouver

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
No Hot Water !
So I've stayed at Royal Suites before ... nice rooms ... very clean ... good facility ... was happy to return. Goodish location near the metro and Yangtze river walk (very enjoyable), all you need really. On this stay in Wuhan however, there was no hot water in my room half the time over 6 days = 1/2 showers were cold. Cold shower to wake-up to. Cold shower to come home to after a long day of work. Really??!! So nice room ... very clean ... good facility overall ... OK location ... NO HOT WATER !

8/10 Good

Chuck, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good short stay.
The hotel is clean and the workers there are polite and helpful. The room is comfortable and warm. By the way it was too warm at the beginning. The price is not bad. Generally it was a good stay.

10/10 Excellent

Stephen, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value great service
I have stayed in two of their properties and they always exceed my expectations.

8/10 Good

DGM, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice
Everything about this hotel was excellent except the Western food selection was limited and not very tasty. Breakfast food was cold. There were no Western food places near the hotel or in the area. Maybe this is all over Wuhan; not sure. One plus is that the metro train stop was across the street, so it was not too bad to get to other areas of town, if you know where to go.

8/10 Good

DB, Buenos Aires, Agentina-

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
big hotel wiht chinese taste
The hotel is a chinese hotel, wiht confortable room. The desing is quite chinise taste, but the bed and the room it is really very confortable...

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a nice hotel
It is a very nice hotel, good position, downtown by Yangtze River, all rooms are suites with kitchen, reasonable price, really worthy. Appreciate their staff with fluently English show us many interesting place nearby.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

EN, 광주

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋은 시설과 좋은 위치
지하철역 바로 앞. 그러나 주변 공사가 밤낮없이 계속되어 시끄러움. 소음 빼고는 다 좋음.

6/10 Okay

JENN HORNG

Liked: Room comfort
Disliked: Cleanliness
地毯不乾淨

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
所有東西都很好，只是現在附近有工程比較差

10/10 Excellent

zhiheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Xu, 武汉

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
卫生打扫很棒
保洁卫生做的不错 就是前台服务差了点感觉

10/10 Excellent

香山美狐, 广州

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房间很大
房间大，交通方便！

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
每一个方面都差一点点的五星级酒店
酒店总体来说非常好，地理位置优越，紧邻轻轨和公交站，出行方便，礼宾部也可以帮忙叫出租车。之所以说每一个方面都差一点点是因为1.房间非常舒适，可是隔音效果太差，门外面的动静，何时有人走过，都听得一清二楚；客房清洁得也很及时，可是总会有某些地方忘记清洁，在那的几天，每天不是忘记淋浴的地方就是忘记垃圾桶...最需要说的是酒店的空调，35度的天酒店需要维修空调...我们在房间里面热得汗流浃背...而且因为酒店是中央空调，会根据外面天气的温度调节到最适合的，所以如果你怕热的话...最好三思！服务也不错，只是遇到问题时解决速度太慢！！很想给5分好评，可是真的是每一样都差一点点..

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Trevligt Hotell, när till strandpromenad vid floden och parkområde. En bra och trevlig pool i botten av byggnaden om man vill simma lite. Nära till t-banan.

8/10 Good

simon szeto, 香港

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
欠spa、商务客须要松弛一下。
整体满意！