5/5 Excellent
Marie, Edmonton AB
Travelled with family
12 Mar. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020
Photo gallery
Guest reviews
4.7 out of 5 Exceptional
519 reviews
Guests rated this property 4.7/5 for cleanliness.
Popular amenities
Free WiFi
Air conditioning
Restaurant
Laundry
Room service
Housekeeping
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitiser provided
- Personal protective equipment
Map
10c Yen Thai Street, Old Quarter, Hoan Kiem District, Hanoi
Explore the area
St. Joseph's Cathedral5 min walk
Thang Long Water Puppet Theatre8 min walk
Ngoc Son Temple10 min walk
Hanoi (HAN-Noi Bai Intl.)43 min drive
Choose dates to view prices
Junior Double or Twin Room, City View
Photos of Junior Double or Twin Room, City View
Junior Double or Twin Room, City View
More detailsRoom amenities
- 18 sq m
- City view
- Sleeps 3
- 2 Single Beds OR 1 Queen Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 2Max children: 1
Room details
2 Single Beds or 1 Queen Bed
18 square metres m2 room with city views
Internet – Free WiFi and wired Internet access
Entertainment – 32-inch LCD TV with cable channels
Food & Drink – Fridge, minibar, coffee/tea maker and electric kettle
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, shower/bathtub combination, bathrobes and slippers
Practical – Computer, safe and free newspaper
Comfort – Air conditioning and daily housekeeping
Need to know – No rollaway/extra beds available
Non-Smoking
Family Room, 1 Double and 1 Single Bed
Photos of Family Room, 1 Double and 1 Single Bed
Family Room, 1 Double and 1 Single Bed
More detailsRoom amenities
- 20 sq m
- Sleeps 3
- 1 Double Bed OR 1 Single Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 2Max children: 1
Room details
1 Double Bed or 1 Single Bed
20 square metres m2
Internet – Free WiFi and wired Internet access
Entertainment – 32-inch LCD TV with cable channels
Food & Drink – Fridge, minibar, coffee/tea maker and electric kettle
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, shower/bathtub combination, bathrobes and slippers
Practical – Computer, safe and free newspaper
Comfort – Air conditioning and daily housekeeping
Need to know – No rollaway/extra beds available
Non-Smoking
Superior Double or Twin Room
Photos of Superior Double or Twin Room
Superior Double or Twin Room
More detailsRoom amenities
- 16 sq m
- Sleeps 3
- 1 Queen Bed OR 2 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 2Max children: 1
Room details
1 Queen Bed or 2 Single Beds
16 square metres m2
Internet – Free WiFi and wired Internet access
Entertainment – 32-inch LCD TV with cable channels
Food & Drink – Fridge, minibar, coffee/tea maker and electric kettle
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, shower/bathtub combination, bathrobes and slippers
Practical – Computer, safe and free newspaper
Comfort – Air conditioning and daily housekeeping
Non-Smoking
About this area
Hanoi
Located in Hoan Kiem neighbourhood, Serene Premier Hotel is connected to a shopping centre. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and some of the area's notable landmarks include Hanoi Old City Gate and Ho Chi Minh Mausoleum. Train Street and Ho Tay Water Park are also worth visiting.
What's nearby
- St. Joseph's Cathedral - 5 min walk
- Hoan Kiem Lake - 7 min walk
- Thang Long Water Puppet Theatre - 8 min walk
- Ngoc Son Temple - 10 min walk
- Hanoi Old City Gate - 11 min walk
Getting around
- Hanoi Long Bien Station - 14 min walk
- Hanoi (HAN-Noi Bai Intl.) - 43 min drive
Restaurants
- Khazaana 1992 Indian Food Restaurant - 3 min walk
- Fagioli Coffee - 3 min walk
- Jalus Vegan Kitchen - 3 min walk
- Madame Hien - 3 min walk
- Bát Đàn Quán - 4 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and public transport
- No on-site parking available
- 24-hour return airport shuttle (surcharge)
- Train station pick-up shuttle (surcharge)
Food and drink
- 1 restaurant
- Room service available
Family friendly
- Dry cleaning service
- Fridge
Conveniences
- Lift
- Free newspapers in reception
- Front-desk safe
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
Languages spoken
- Chinese
- English
- Korean
- Vietnamese
More
- Designated smoking areas
Room amenities
Bedroom
- Air conditioning
- Blackout drapes/curtains
- Linens
Bathroom
- Bathrobes
- Free toiletries
- Hairdryer
- Towels
Entertainment
- 32-inch LCD TV
- TV channels
- Computer
Food and drink
- Coffee/tea maker
- Electric kettle
- Free bottled water
- Minibar
- Fridge
More
- Desk
- Free newspapers
- Phone
- Safe
- Slippers
See similar properties
Policies
Check-in
Check-in time starts at 2 PM
Express check-in
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for VND 180000.0 per night.
Cots (infant beds) are not available
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Airport shuttle fee: VND 400000 per vehicle (one way)
- Rollaway bed fee: VND 180000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Safety features at this property include a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Hanoi Serene
Hanoi Serene Hotel
Hotel Serene
Hotel Serene Hanoi
Serene Hanoi
Serene Hanoi Hotel
Serene Hotel Hanoi
Serene Premier Hotel Hanoi
Serene Premier Hanoi
Serene Premier
Serene Premier Hotel Hotel
Serene Premier Hotel Hanoi
Serene Premier Hotel Hotel Hanoi
Frequently asked questions
4.7
Exceptional
4.7/5
Cleanliness
4.9/5
Staff & service
4.3/5
Amenities
4.4/5
Property conditions & facilities
5/5 Excellent
Jason, Sydney
Business traveller, Travelled with partner
5 Mar. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020
3/5 Okay
Verified traveller
28 Dec. 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019
5/5 Excellent
Christopher
16 Dec. 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
4/5 Good
Verified traveller
20 Oct. 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019