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Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Guest reviews

4.7 out of 5 Exceptional
519 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Restaurant
Laundry
Room service
Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationSt. Joseph's Cathedral5 min walk
Popular LocationThang Long Water Puppet Theatre8 min walk
Popular LocationNgoc Son Temple10 min walk
AirportHanoi (HAN-Noi Bai Intl.)43 min drive

Choose dates to view prices

  • Junior Double or Twin Room, City View

    Room amenities

    • 18 sq m
    • City view
    • Sleeps 3
    • 2 Single Beds OR 1 Queen Bed
    More detailsJunior Double or Twin Room, City View
  • Family Room, 1 Double and 1 Single Bed

    Room amenities

    • 20 sq m
    • Sleeps 3
    • 1 Double Bed OR 1 Single Bed
    More detailsFamily Room, 1 Double and 1 Single Bed
  • Superior Double or Twin Room

    Room amenities

    • 16 sq m
    • Sleeps 3
    • 1 Queen Bed OR 2 Single Beds
    More detailsSuperior Double or Twin Room

About this area

Hanoi

Located in Hoan Kiem neighbourhood, Serene Premier Hotel is connected to a shopping centre. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and some of the area's notable landmarks include Hanoi Old City Gate and Ho Chi Minh Mausoleum. Train Street and Ho Tay Water Park are also worth visiting.
Visit our Hanoi travel guide
View map
Popular Location

What's nearby

  • St. Joseph's Cathedral - 5 min walk
  • Hoan Kiem Lake - 7 min walk
  • Thang Long Water Puppet Theatre - 8 min walk
  • Ngoc Son Temple - 10 min walk
  • Hanoi Old City Gate - 11 min walk

Getting around

  • Hanoi Long Bien Station - 14 min walk
  • AirportHanoi (HAN-Noi Bai Intl.) - 43 min drive

Restaurants

  • Khazaana 1992 Indian Food Restaurant - 3 min walk
  • Fagioli Coffee - 3 min walk
  • Jalus Vegan Kitchen - 3 min walk
  • Madame Hien - 3 min walk
  • Bát Đàn Quán - 4 min walk

About this property

Serene Premier Hotel

Art Deco hotel connected to a shopping centre in Hanoi with restaurant
This hotel features a restaurant, concierge services and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in and free newspapers are on-site. All 14 rooms feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and LCD TVs with cable channels. Other amenities available to guests include fridges, minibars and room service (during limited hours).
Serene Premier Hotel offers 14 forms of air-conditioned accommodation with computers and minibars. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)

Food and drink

  • 1 restaurant
  • Room service available

Family friendly

  • Dry cleaning service
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Korean
  • Vietnamese

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • Phone
  • Safe
  • Slippers

See similar properties

Policies

Check-in

Check-in time starts at 2 PM
Express check-in

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 180000.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: VND 400000 per vehicle (one way)
  • Rollaway bed fee: VND 180000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Safety features at this property include a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hanoi Serene
Hanoi Serene Hotel
Hotel Serene
Hotel Serene Hanoi
Serene Hanoi
Serene Hanoi Hotel
Serene Hotel Hanoi
Serene Premier Hotel Hanoi
Serene Premier Hanoi
Serene Premier
Serene Premier Hotel Hotel
Serene Premier Hotel Hanoi
Serene Premier Hotel Hotel Hanoi

Frequently asked questions

Can I cancel my reservation for free at Serene Premier Hotel and receive a full refund?
Yes, Serene Premier Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Serene Premier Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Serene Premier Hotel?
As of 27 Oct 2020, prices found for a 1-night stay for 2 adults at Serene Premier Hotel on 29 Oct 2020 start from NZ$31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Serene Premier Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Serene Premier Hotel?
Serene Premier Hotel doesn't offer parking.
What time is check-in at Serene Premier Hotel?
Check-in begins at 2 PM.
What time is check-out at Serene Premier Hotel?
Checkout is at noon.
Does Serene Premier Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of VND 400000 per vehicle applies.
Where is Serene Premier Hotel located?
Located in Hoan Kiem, this hotel is within a 10-minute walk of Vietnamese National Tuong Theatre, Hoan Kiem Lake and Thang Long Water Puppet Theatre. St. Joseph's Cathedral and Ngoc Son Temple are also within 10 minutes. Hanoi Long Bien Station is 14 minutes by foot and Hanoi Railway Station is 16 minutes.
4.7
Exceptional
5 - Excellent
394
4 - Good
101
3 - Okay
18
2 - Poor
2
1 - Terrible
4

4.7/5

Cleanliness

4.9/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our favourite place to stay in Hanoi, awesome location, amazing staff, nice room, very comfy and great breakfast. I would recommend it to all!
Stayed 2 nights in Mar 2020

5/5 Excellent

Business traveller, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent value for the price quoted.
Stayed 1 night in Mar 2020

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I was located on the second floor at the Serene Premier Hotel. The room was good size for Hanoi standards, the bed comfortable, shower was also good, and there were slippers provided. The free breakfast was welcomed, having a couple of options to choose from, the service was thoughtful. The downside was I found the hotel to be noisy from the loud guests stumbling in around 1AM, talking at full volume that resonates up the stairwell and as well as couples arguing or fooling around in their room at 2AM as if they were at home. I chose this hotel as I thought a side street (alley) would be quieter than a main street, however at 6AM the locals have a market across the narrow side street that would have woman chopping meat. This was unfortunately the noisiest hotels I have been in during my stay in Vietnam. I made an effort to speak with the front desk about this, but all they did was apologize for their loud guests, my expectations were that guests should be reminded to be quiet when entering late night as sound travels.
Stayed 3 nights in Nov 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Love my room, clean and beautiful. Good amenities and toiletries. The staffs are lovely! I got welcoming drink and the lady gave me tour at the room (even though the room is small) but they wanted to provide 5 star service! The receptionist guy is so kind, I want to borrow a helmet and he found for me. The only downside is that the property is located in the small alley and people selling raw meats in front of the hotel. However, it's walkable to many places and the staff even help me walk to main road when I order taxi
Stayed 2 nights in Jul 2019