Deluxe Triple Room
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Reviews of Diamond Nostalgia Hotel & Spa

3 out of 5
Diamond Nostalgia Hotel & Spa
35-37 Ma May Street, Hoan Kiem District, Hanoi

Reviews

6.6
Rating 10 - Excellent. 3 out of 22 reviews" "
Rating 8 - Good. 8 out of 22 reviews" "
Rating 6 - Okay. 5 out of 22 reviews" "
Rating 4 - Poor. 4 out of 22 reviews" "
Rating 2 - Terrible. 2 out of 22 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

chiu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to bars, but very noisy through out the night. Need ear plugs.
Stayed 7 nights in Nov 2023

6/10 Okay

Marlene

Travelled with group
Disliked: Amenities
Wifi in the room didn't work. In the lobby it was fine. Breakfast was good. The bathroom had a very strange setup and leaked a lot of water onto the floor. Staff was very Pleasant
Stayed 3 nights in Nov 2023

6/10 Okay

Emiliano

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
We arrived late at night, the room that we booked wasnt available. They "upgraded" my husband and I to two twin beds with a dirty bathroom. We didnt feel comfortable showering there and it was so late that we just went to bed. In the morning we woke up to ants on the counter and our toothpastes. Not sure if this is the first time it happened so we didnt make a big deal just let them know. The food was fine and the service was reasonable. For a 1 night stay its fine.
Stayed 1 night in Jun 2023

2/10 Terrible

Van

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We only booked this place because the tour we were going to go on use this hotel for part of the tour. After checking in, we were so disappointed in the room (the best room according to the hotel owner) We cancelled the tour altogether. Our room was right at the back to avoid noise from the street. It was a very basic hostel standard room. No safe, no bar fridge to cool our drinks, no mirror at desk to do make-up. The bathroom has a tub and curtain, the shower hose points everywhere except where you want it to. The included breakfast was pitiful, mainly salads breads and some stir-fry noodles. On our first morning we had power outage, toast and jam was the only thing we could eat if we chose to but there was no electricity to use the toaster. For that money, you can get much better rooms out there and we did.
Stayed 1 night in Apr 2023

8/10 Good

SAEED, Subang Jaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff at the reception desk. The aircon was a bit too weak (fine for me). Close to all actions and night life. Street Noise could be heard , but it was not significant.
Stayed 2 nights in Jul 2022

8/10 Good

TSUNEHIKO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
スタッフさんはとても親切
ファミリールームを 利用しました。 クイーンサイズが ２つです。 スタッフの方はとても 親切で色々なトラブルにも 笑顔で対応してくださいました。 部屋の横が クラブなのか大音量が夜中まで 響き渡ることが不満でした。 立地としては食事も買い物も 徒歩で楽しめます。
Stayed 5 nights in Dec 2023

4/10 Poor

Kanako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応は素晴らしく、チェックイン前に隣がうるさいからと部屋をアップグレードしてくれました。 しかし、隣はクラブで、夜通し重低音がベッドに響き眠れませんでしたスタッフが気を使ってくれている分、残念です。
Stayed 2 nights in Nov 2023

6/10 Okay

DAISUKE

Liked: Cleanliness, staff & service, property conditions & facilities
エクスペディアの地図が間違ってる 地図の場所にはホテルがない ホテルの前にクラブがあるが口コミの通り、朝方まで爆音で予想以上にうるさくて寝れないです本当に。 ちなみにそのクラブのレビューを見ると外国人はぼられるらしくボトル開けたら400万ドン請求されたとか。 周りに何でも揃ってて、ホアンキアム湖やトレインストリートなど徒歩圏内だし、ノイバイ空港に行けるバス停も近くにあるし最高の立地です 強いて言うなら、冷蔵庫を置いて欲しかった。暑いので冷たい飲み物がいつでも飲めるようにしたい サークルKが歩いて５分くらいの所にあるので夜中でも買いに行けます 朝食ビュッフェ付きです

4/10 Poor

YOSHITERU

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
部屋に蟻が居る。部屋を変えたら減った。低層階はやめといた方が良い。朝食は果物に蝿が飛んでくる。飲み物は日によって違うがスイカジュースは皮の味が強い。 スタッフに言えばアリの駆除をやりに来る。 すぐ横はクラブなので夜中３時半くらいまでうるさい。
Stayed 4 nights in Apr 2023

8/10 Good

Hugues

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Mar 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap but to avoid
The pictures from booking sites are outdated, unfortunately the rooms don't look the same anymore. The room smelled damp and things were falling apart, but it seemed cleaned. Also, there is no soundproofing, so you can hear both the nightclub next door and anything happening in the corridoors. The breakfast is excellent if you go first thing in the morning at 6:30, but there is nothing left if you go late at 9:30. The beds were OK and the location was excellent, but that's about the extent of positive points.
Stayed 2 nights in Jan 2023

10/10 Excellent

Maccarrone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An awesome stay
Stayed 3 nights in Jan 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

8/10 Good

DIDIER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Quoc Lam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien situé pour la restauration, le shopping… Malgré la crise sanitaire, et la penurie de personnel, le staff fait de son mieux pour accueillir ses clients
Stayed 4 nights in Mar 2022