Interior entrance

Reviews of ibis Hannover City

2.5 out of 5
ibis Hannover City
Vahrenwalder Str. 113, Hannover, NI

Reviews

8.0

Very good

Rating 10 - Excellent. 71 out of 238 reviews" "
Rating 8 - Good. 111 out of 238 reviews" "
Rating 6 - Okay. 39 out of 238 reviews" "
Rating 4 - Poor. 13 out of 238 reviews" "
Rating 2 - Terrible. 4 out of 238 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff we're very friendly and very helpful, hotel was clean and comfy. The breakfast was very good and we would definitely stay again. Ideally situated which made getting around hannover easy.
Stayed 2 nights in Jun 2023
Response from Ibis Team on 25 Jun 2023
Thank you very much for your great review, it has been a pleasure to have you as our guest. We hope to welcome you again some day in the future. Your Ibis Team

10/10 Excellent

Gordon

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
No real negatives to speak of. Had a problem with the door lock at one point, but it was fixed immediately. The staff was very friendly and helpful. Nice place…
Stayed 4 nights in Jun 2023
Response from Ibis Team on 25 Jun 2023
Thank you very much for your great review! We hope to be welcoming you again in the future. Your Ibis Team

10/10 Excellent

Alimam

Stayed 5 nights in Sep 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star stay
Comfty ans very clean rooms. The staff are polite and central to where i needed to be
Stayed 5 nights in Nov 2020

8/10 Good

Ivan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Marla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable, Clean, Great Staff and Convenient
This hotel chain is always a good option for a one night stay, especially if you are in town for a concert or if you need an affordable overnight stay near an airport for an early morning flight. Always clean and well staffed, the Hannover location did not disappoint in any way. They even kept the bar open very late for all of the Guests that had attended the Pink concert, which was appreciated! The neighborhood is not the best, but the tram station is literally a block away.
Stayed 1 night in Jul 2019
Response from Yara K.Riechelmann on 25 Jul 2019
Dear Marla, thank you very much for your kind feedback. We aprreciate that you feeled welcome in our hotel and enjoyed our service. We hope o see you again. WIth nice regards,

8/10 Good

Lawrence, Brighton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, went out of there way to help us with our various questions.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Close to central station
Convenient location, not noisy considering the busy street in front of the hotel. Mostly clean but I found a few hair in the bathroom. In total it’s good for a short stay.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal
Ideal for a short city break. Easy and quick to get to on the tram from the central station. Room was basic, but good quality. High point though were the staff - very helpful and friendly.
Stayed 3 nights in May 2019
Response from Yara Kim Riechelmann-Front Desk Manager on 19 May 2019
Dear madame or sir, thank you very much for your friendly feedback. I hope to see you again in our hotel. With nice regards,

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Basic
A nice and basic accommodation suitable for business travellers on a short stay. It is located a short tram ride away from the Hanover Main Station, with restaurants and supermarket within walking distance. I enjoyed my stay there, with no issues!
Stayed 3 nights in Jan 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff service is terrible
Will never choose the ibis hotel, staff less of experience
Stayed 4 nights in Sep 2018
Response from Yara Kim Riechelmann on 12 Oct 2018
Dear madame or sir, thanks for taking your time to give us a feedback about your stay. We regret that we couldn't make you a comfortable stay in our hotel. If you want you can contact us directly and explain what happen and what we could do better next time. We hope to welcome you again in our hotel.

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100 per cent.
I was staying with a group of colleagues visiting fire departments in the Hannover area and the hotel was ideally situated just north of the city and almost next to a tram station. I found the staff extremely helpful and friendly, the breakfast excellent and the room very comfortable. I would be hard pressed to find any fault with my stay and I will certainly go back to the hotel the next time that I am in Hannover. I'll give it 100 per cent.
Stayed 4 nights in Jul 2018
Response from Riechelmann on 28 Aug 2018
Dear Mr.Simon, thank you for taking your time to give us a positive feedback to your stay in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yara Kim Riechelmann Front Desk Manager in Trainee

6/10 Okay

Samanta

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Aiga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
misundestanding
This was my first time I use Ibis hotel. Clean and basic. Friendly staff. Overall good stay. I booked room for 3 people - 2 adults + 1 child with breakfast included. NOT HAPPY at check out when we have been asked for extra pay for child breakfast 5.50 euro. It wasn't mention before at any point (when we booked or when we check in). Answer was that we had some kind of room where only two people can have breakfast - don't get it!!! We had 3 beds in room, but breakfast for 2? - dunno! And we paid for bowl of cereals and cup of tea €5.50. (maybe some children eat more, but it not the case)
Stayed 1 night in Aug 2017

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Rustamjon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Hotel in a good location

8/10 Good

JOSEPH M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
I spent five nights at Ibis during a trade fair. the hotel is not luxurious but offers clean rooms and an adequate breakfast. it is also well located. Overall I had a pleasant stay and would recommend it for the business traveller.

8/10 Good

John Feng Jun Rong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel. But they don't provide any water at all. No bottled water in the room. Nothing .

10/10 Excellent

Reinhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple and easy going. Staff very helpful.

10/10 Excellent

Patrick, Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel just 3 stops on the metro in to the City. Hotel had everything we needed for a short break.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

2/10 Terrible

Jan Borzecki, Woking

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very noisy, walls too thinn.
People smoking in the carpark and smoke drifting in to my room. Smoking place situated by the hotel entrancnce. Room walls very thinn don't keep the noises away at all. Carpark and breakfast not included in the price for a hotel room. Room doors very very heavy therefore get slammed badly regularly making it impossible to sleep at night.

8/10 Good

marion, wirral

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for everything .
A good hotel 30 minute walk from Hannover center , trams stop just outside hotel and cost 1.5 euro , so everything is easy to find . Plenty of places to visit and lots of great shops .

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice clean hotel. City centre only 3 stops on the tram. Recommended to all

8/10 Good

All About the Location!, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient links to city centre, comfortable hotel
This hotel is very close to Hannover city centre. By using S-Bahn lines 1 & 2 (Red line) you are just 2 or 3 stops away from your desired location. (Ibis is Dragonerstraße stop) Links are frequent with no more than an 8 minute wait inbetween S-bahns up til 11pm. Hannover HBF is 3 stops away. HBF is huge and has many options in terms of food & shopping - as does the city centre of course. Also, the Zoo is only 1 change of lines on the S-Bahn away. City centre, HBF & Zoo are all in Zone 1 so very convenient price wise. For €9 you can get a day ticket for 2-5 people, so very cheap. Or you could even splash out €25 on a Niedersachsen ticket which allows 2-5 people to travel anywhere in Northern Germany (Lower Saxony) - we visited Bremen and a little town called Osnabruck. Hamburg is another option, all within 1-2 hours train ride - just make sure to get the Regio (RE) train as the ticket only works on these trains. The reason I've not mentioned the hotel yet is that the greatest part for me was its location. However the hotel had friendly staff, free wifi in the lobby (but €9 for 24 hours in-room). The hotel offered bar and food service, we never tried as links to restaurants & bars/pubs in city centre were so convenient & were so much more competitive in terms of price and food choice. Hotel was quite modern, very clean and everything (TV, shower, hair dryer etc) worked as it should. Would definitely stay here again if visiting Hannover, definitely recommended.

6/10 Okay

Sanum

2/10 Terrible

Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Susan, Wales, uk

Disliked: Staff & service, property conditions & facilities, room comfort
The actual rooms are extremely small and the two single beds I had booked had to be pushed together because there was not any room to seperate them. I understand and appreciate the environment however only having one small towel each was not great when trying to towel dry hair also. There was not enough room for two people to sit in chairs to watch tv. I was disappointed with the lack of security systems when there was an attack on a woman who came running in the hotel asking for help as 4 men chased her in. There was only two men on reception and I did not feel safe and protected all night. The location of the hotel is also not great as a good 20min walk to the centre with all of the shops and restaurants.

6/10 Okay

Verified traveller

Liked: Cleanliness
Good hotel for price and stFF VERY HELPFUL.

6/10 Okay

Phillip, Atlanta Ga.

Liked: Cleanliness, staff & service, room comfort
Ibis Hanover City
The hotel had large American size rooms and was very comfortable. The major draw back was the quality of their resturant and the location. The hotel was not close to down town and no resturants within walking distance.

10/10 Excellent

Kim, Frankfurt, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the price
This hotel is basic, but an excellent value. The cost for a one night stay in a double room (2 adults) was very low, and so I was expecting a closet-sized room that was dirty. I was extremely happy to find that was not the case at all. The room was relatively big compared to other European hotels I've stayed in, and it was very clean. The room had a flat screen tv (added bonus). The beds were also very soft and comfortable. The bathroom was a decent size and very clean. The bar downstairs was nice, and breakfast (although not included) was delicious. We were very happy with our stay, and we plan on looking up other Ibis hotels for our future travels.

8/10 Good

Andrea

Stayed 1 night in Dec 2023

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kann absolut nichts negatives sagen. Zimmer waren super sauber und ruhig. Betten sehr bequem. Badezimmer und dusche modern eingerichtet. Werde bestimmt mal wiederkommen.
Stayed 2 nights in Sep 2023

6/10 Okay

Peter

Disliked: Staff & service
Das Personal beim einchecken war unhöflich.
Stayed 1 night in Sep 2023

8/10 Good

Stephany

Travelled with group
Liked: Amenities
Alles gut
Stayed 1 night in Sep 2023

10/10 Excellent

Rainer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr sauber
Stayed 1 night in Aug 2023

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe AND clean.
Stayed 3 nights in Aug 2023

4/10 Poor

Maximilian

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Die Zimmer sind sehr klein und das Bett ist sehr unbequem. Im Zimmer ist einfach eine art Badezimmerkabine in die Ecke gestellt worden so wirkt es wie in einem Wohnmobil. Das Frühstück ist ganz okay aber es könnten noch mehr Obst und Gemüse vorhanden sein. Das Personal war sehr freundlich und stehts engagiert.
Stayed 1 night in Aug 2023

8/10 Good

René

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wat van de douche bleef niet op temperatuur. Eerst soms kouder en dan weer heel erg warm. Niet handig met kleine kinderen.
Stayed 1 night in Aug 2023
Response from Ibis Team on 31 Aug 2023
Dear Guest, thank you very much for your message and your good evaluation of your stay. We will check the room according to your concern. Kind regards, your Ibis Team

6/10 Okay

Lasse

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Mohammed

Stayed 1 night in Jun 2023

8/10 Good

Karl-Heinz

Liked: Staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Andrea

Stayed 1 night in May 2023

6/10 Okay

Margret

Travelled with group
Liked: Cleanliness, staff & service
Wir haben nur übernachtet und waren sehr zufrieden mit dem Zimmer und vor allem mit den Betten.
Stayed 2 nights in Feb 2023
Response from Front Office Team Ibis Hannover City on 27 Feb 2023
Liebe Frau K., herzlichen Dank für Ihre gute Bewertung, wir freuen uns bereits auf Ihren nächsten Besuch in unserem Haus! Herzlichst, Ihr Ibis Team

6/10 Okay

Hing Wang

Liked: Amenities, property conditions & facilities
Stayed 5 nights in Sep 2022

8/10 Good

Erik Bay

Stayed 2 nights in Sep 2022

6/10 Okay

Bärbel

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Es hat ein Kaugummi auf dem Nachtschrank gelebt. Dass fand ich eklig.
Stayed 2 nights in Aug 2022