Ratings based on 321 Verified Reviews

4.8 out of 5
97% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia-Verified Reviews
4 out of 5
by A verified traveller

Posted 19/07/2019
Comment from Hotel Management
19/07/2019 by Alan, Hotel Management
We appreciate your feedback, thanks for that Regards Alan & Sally
5 out of 5
by A verified traveller from Christchurch, NZ

Posted 15/07/2019
The staff were so welcoming, the location is very central and the two bedroom family unit was perfect for a 3 day stay.
Comment from Hotel Management
19/07/2019 by Alan, Hotel Management
Thank you so much for taking the time to write a review, we really appreciate it. The two bedroom family unit with the outdoor courtyard and children's swings is very popular. Glad you enjoyed it
5 out of 5
by A verified traveller from Sydney

Posted 10/07/2019
We only had a one night stay but it was delightful. Very clean apartment, warm, spacious and a super comfy bed. An easy walk to the thermal pools, cafes, restaurants etc. We loved our stay at Settler’s.
Comment from Hotel Management
12/07/2019 by Alan, Hotel Management
Thank you. One night is definitely not enough for a visit to Hanmer Springs..... So many things to do. We appreciate your feedback and it certainly helps other guests make their accommodation decision. Regards Alan & Sally
5 out of 5
by A verified traveller

Posted 19/05/2019 on Wotif
Well appointed, clean, quiet and comfortable at a good price.
Comment from Hotel Management
30/05/2019 by Alan, Hotel Management
Thanks for your positive review we really appreciate your feedback. Regards Alan & Sally
5 out of 5
by A verified traveller

Posted 12/05/2019
It was like a home away from home, Jill was the perfect host, excellent local knowledge which allowed us to take full advantage of our short stay. Thank you
Comment from Hotel Management
19/05/2019 by Alan, Hotel Management
Thanks, we will pass your compliments on to Jill. We appreciate you taking the time to give us feedback. There is a lot to do in our village and our staff's local knowledge is a great help to our guests
5 out of 5
by A verified traveller

Posted 24/04/2019 on Wotif
Comment from Hotel Management
27/04/2019 by Alan, Hotel Management
Your review is much appreciated, thanks for taking the time to review your stay with us Regards Alan & Sally
5 out of 5
by A verified traveller from Christchurch

Posted 23/04/2019 on Wotif
Loved chocolates supplied every day and paper delivered to the door
Comment from Hotel Management
19/05/2019 by Alan, Hotel Management
Thank you we appreciate your feedback. Our rates include all those little extras, so we are pleased you enjoyed the chocolates & morning paper
5 out of 5
by A verified traveller

Posted 19/04/2019 on Wotif
Comment from Hotel Management
27/04/2019 by Alan, Hotel Management
Thanks, your review is greatly appreciated Regards Alan & Sally
5 out of 5
by A verified traveller

Posted 15/04/2019
Beautiful location , great little retreat for a weekend away with the bird.
Comment from Hotel Management
27/04/2019 by Alan, Hotel Management
Excellent review ... thanks for taking the time and we're really pleased you enjoyed your stay with us. Hopefully we'll see you again sometime
5 out of 5
by A verified traveller

Wonderful stay

Posted 14/04/2019 on Hotels
This property really does provide everything you need in Hanmer Springs. It's within walking distance of the downtown and the thermal pools. Towels to take to the springs are provided. The kitchenette is very nicely furnished. Hosts will help you with planning your stay. Altogether perfect.
Comment from Hotel Management
27/04/2019 by Alan, Hotel Management
Thanks for your kind words we really appreciate it. Perfection is hard to achieve so it will always be our goal. Regards Alan & Sally