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Overview of Heritage Hanmer Springs

Photo gallery

Guest reviews

4.3 / 5Excellent
918 reviews
Guests rated this property 4.5/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Restaurant

Map

Explore the area

Popular LocationHanmer Springs Thermal Reserve4 min walk
Popular LocationConical Hill Walkway7 min walk
Popular LocationConical Hill2 min drive

Choose dates to view prices

  • Superior Room

    4.5/5 guest room rating

    Room amenities

    • 16 sq m
    • Sleeps 2
    Show details
  • Deluxe Room, 1 King Bed

    4.4/5 guest room rating

    Room amenities

    • 27 sq m
    • City view
    • Sleeps 2
    Show details
  • Deluxe Room, Garden Area

    4.5/5 guest room rating

    Room amenities

    • 20 sq m
    • Sleeps 2
    Show details
  • Villa, 3 Bedrooms

    4.4/5 guest room rating

    Room amenities

    • 80 sq m
    • Sleeps 6
    Show details

About this area

Hanmer Springs

Heritage Hanmer Springs is located in Hanmer Springs. Conical Hill Walkway and Hanmer Springs Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mount Cookson and Conical Hill. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with mountain biking and hiking/biking trails. Our guests appreciate the hotel's central location.

Map
Popular Location

What's nearby

  • Hanmer Springs Thermal Reserve - 4 min walk
  • Conical Hill Walkway - 7 min walk
  • A Maze N Golf - 13 min walk
  • Conical Hill - 2 min drive
  • Waiau Ferry Bridge - 8 min drive

Getting around

  • Christchurch (CHC-Christchurch Intl.) - 99 min drive

Restaurants

  • Isobels — 1 min walk

About this property

Heritage Hanmer Springs

Luxury hotel with restaurant and outdoor pool
This smoke-free hotel features a restaurant, an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor tennis court, 24-hour room service and a business centre. All 64 rooms provide conveniences such as fridges and coffee makers, plus free WiFi and 24-hour room service. Other amenities available to guests include flat-screen TVs, free newspapers and hairdryers.
Heritage Hanmer Springs offers 64 forms of accommodation with free newspapers and coffee/tea makers. Flat-screen televisions come with pay-per-view films.
Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Ski shuttle nearby

Food and drink

Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: NZD 10-29 for adults and NZD 10-29 for children
1 restaurant
1 bar
24-hour room service

Things to do

Outdoor pool
Outdoor tennis court
Tennis

Family friendly

Free cots/infant beds
Laundry facilities
Outdoor pool
Fridge

Conveniences

Banquet hall
Free newspapers in reception
No lifts

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage
Porter
Tour/ticket assistance
Wedding services

Languages spoken

English

Business services

1 meeting room
Business centre
Conference space

Outdoors

BBQ grill(s)
Garden
Picnic area
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Upper floors accessible by stairs only
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)

More

Fireplace in reception
Smoke-free property

Room amenities

Bedroom

Free cots/infant beds

Bathroom

Bathrobes
Free toiletries
Hairdryer
Shower/bathtub combination

Entertainment

Flat-screen TV
Films for purchase
Premium channels

Food and drink

Coffee/tea maker
Fridge

More

Connecting rooms available
Free newspapers
Iron/ironing board

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Diners Club
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 10 and NZD 29 for adults, and NZD 10 and NZD 29 for children (approximately)
  • Late check-out fee: NZD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 star plus, which is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Heritage Hanmer Springs Hotel
Heritage Hanmer Springs
Heritage Hanmer Springs Hotel Hanmer Springs
Hanmer Springs Heritage
Heritage Hotel Hanmer Springs

Frequently asked questions

Can I cancel my reservation for free at Heritage Hanmer Springs and receive a full refund?
Yes, Heritage Hanmer Springs offers free cancellation on select room rates, because flexibility matters! Please refer to Heritage Hanmer Springs cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at Heritage Hanmer Springs?
Check-in begins at 2:00 PM.
What time is check-out at Heritage Hanmer Springs?
Checkout is at 10 AM. Late checkout is available for NZD 25.00 (subject to availability).
Where is this hotel located?
Situated in the mountains, this luxury hotel is within a 5-minute walk of Mount Cookson and Hanmer Springs Thermal Reserve. Conical Hill Walkway and Conical Hill are also within 1 mile (2 km).

Guest reviews

4.3
Excellent
5 - Excellent
412
4 - Good
389
3 - Okay
90
2 - Mediocre
23
1 - Poor
4
4.5
Cleanliness
4.3
Service and Staff
4.2
Amenities
4.0
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked the twin room it was comfortable ,great facilities, comfortable beds

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay but !

Nice place to stay,service very good. Only drawback was that there was only one very small wardrobe in a superior room.

Stayed 3 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good space for four friends. Garage was useful. Floor boards were quite squeaky. Nice location on the little lake.

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing property. Great for a family and so close to everything.

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, central to everything. Staff were very professional and helpful. Rather warm room with no air conditioner so had to keep fan running all night. Only minor considering all the good things about the Heritage.

Stayed 1 night in Feb 2020