2/10 Terrible
Verified traveller
13 Jan 2017
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No one was at this property!
I had a hard time finding the Hostal as there were no signs. Finally someone pointed it out to me (where I must go) - I'd already spent 1 1/2 hours looking for it. I went there and there was not a single person there. I knocked on many doors and called out. I even peeked in a few unlocked rooms - almost all were under renovation. There were three dogs (one with a very vicious attitude - frightened me a bit, but the dog backed down when I said "NO") and a small kitten. There was also a kitten calling out from inside a locked room. That was the only life around. I waited about 30 minutes. Finally someone pulled in the driveway. I think she was trying to deliver something there. She said that was not the Hostal Ariki - I should look in town. But the photo on Expedia matched what I was looking at, as did the position on the map. I was definitely at the right place. She did not think this place was open. So I left and found a different hotel. This was very inconvenient, as I only had 2 days to sight see and this had now taken up about 3 hours of one of those days (finding this property and then needing to find a new hotel).