Hamstead Marshall Holidays from NZ$2,460

Very handy location, with great tube links to Heathrow and city. Lovely area, pretty streets. Lots of handy shops. Room was great, bigger than expected. Would happily stay again.

The stars and service question and rating are subtly skewed as the hotel itself the staff was phenomenal and top tier. However, the restaurant staff on property for Luciano by Gino D’Acampo was utterly horrendous, waited 45 minutes for water refills and only received because I got up to ask for them, not much was done at all about the issue other then restaurant management making excuse of being short staffed, but she couldn’t be bothered to check on us or anyone else knowing that? We received a 20% discount upon checkout and lodging a more formal complaint in the lobby. We had reservations for two months and made it our last meal in the UK and couldn’t had been more disappointed or let down. The hotel nice, their restaurants, I wouldn’t recommend to anyone.

We will definitely be staying again if ever in London.

Good location. The room was a good size and nice view. Front desk was nice. Bathroom wasn’t clean on our arrival. The hall ways had odor. Mostly a positive stay.

Clean and great and great location